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9 posts

Wannabe Geek


# 132255 14-Oct-2013 23:19
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Hi Geeks, 

We need to check the connections speed(both download and upload) between our office and the server in Hongkong and China Mainland.   

We couldnot have the access to those servers at this stage, so not expect the accurate results. 

The only way I could think of is to find a local site in that city, like Speedtest.net , and test the speed from our NZ office. 


If the result shows we need a better connection, VPN would be a good option for that? 

I am not a tech geek at this area and would like to seek all kinds of advice/information to get the result.

Thanks in advance.

Ben

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  # 915109 14-Oct-2013 23:19
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  # 915115 14-Oct-2013 23:22
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First of all what are your modem line stats? <-- If on a xDSL connection

If not on a xDSL connection what type of connection have you got and is it business or consumer grade?

 
 
 
 




9 posts

Wannabe Geek


  # 915119 14-Oct-2013 23:38
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johnr: First of all what are your modem line stats?
If not on a xDSL connection what type of connection have you got and is it business or consumer grade?


It seems I need to do some basic study for how to get those basic information.
Thanks and will come back when I get that. 


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  # 915122 14-Oct-2013 23:47
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I wouldn't expect any ISP to consistently have good performance into and out of mainland China... VPN may be a wise option in case you need to 'route around' congestion.

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  # 915129 15-Oct-2013 00:48
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Hi Ben,

Depending where you've got your server hosted in HongKong, some providers here such as Vocus, and perhaps others can sell you dedicated transit up there, and even international Ethernet options if you need a dedicated private connection.

Of course your access had better be critical as you'll need to open your wallet wide for such a service :)

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