techmeister:
The thing is from the point of view of an end uniformed user you can see that it is difficult to understand why other ISP's that have their own gear in the exchange, can do annex M and yet Chorus cannot, all I started this thread for was to find out why that is the case.
So to that end I will tell all my business customers and anyone else that if you are hooked up to exchange you should go with Callplus or Slingshot problem solved end of story.
Things cost money. No point putting a DSLAM in a cabinet / exchange at a cost of approx $10,000 if it's only serving a few customers now is it? Most people don't care about Annex M also.