Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
5424 posts

Uber Geek
+1 received by user: 1878


  # 938663 21-Nov-2013 21:08
Send private message

Rhys001:

I isolated the router and ran a continuous ping to Flip.co.nz
Here are the results. It seems that there is an issue with the connection dropping.


Over what time frame was that?



11 posts

Geek


  # 938676 21-Nov-2013 21:41
Send private message

I don't know exactly. Probably a couple of minutes?

 
 
 
 


5424 posts

Uber Geek
+1 received by user: 1878


  # 938682 21-Nov-2013 21:47
Send private message

OK, try watching the modem lights and/or log to see if PPP or the DSL link is dropping.



11 posts

Geek


  # 938690 21-Nov-2013 21:58
Send private message

Just did another ping test direct from the modem admin screen (this time with filter and phone also connected to the same jackpoint) and the result was 24% packet loss (24 packets from a total of 100) when pinging flip.co.nz. The lights stayed green the whole time.

397 posts

Ultimate Geek
+1 received by user: 29


  # 938697 21-Nov-2013 22:11
Send private message

I would ring them to ensure your port on the msan is set correctly



11 posts

Geek


  # 938699 21-Nov-2013 22:17
Send private message

johny99: I would ring them to ensure your port on the msan is set correctly


If I use exactly those words I'm guessing they'll know what I'm talking about? Because I have absolutely no idea :)

5424 posts

Uber Geek
+1 received by user: 1878


  # 938760 22-Nov-2013 07:38
Send private message

If the DSL and PPP lights are both staying lit during the problem time, it's more likely to be a problem external to your home.

When doing those tests, make sure that you just have the one computer connected, by ethernet (not WiFi), to make sure there isn't something else hogging all the bandwidth while you are testing.

If you still get the same results, go back to the ISP's helpdesk, and advise them of that packet loss, and how you did the test.

397 posts

Ultimate Geek
+1 received by user: 29


  # 938761 22-Nov-2013 07:42
Send private message

if you ask them to check the port profile, they will know what you mean.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15


WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53


HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.