Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




615 posts

Ultimate Geek
+1 received by user: 32


# 136322 23-Nov-2013 00:22
Send private message

A friend of mine who has been on a waiting list for the past year was getting his broadband via wifi link from his neighbour half a km down the road.  Today chorus finally finished upgrading the cabinet at the top of the road, aparently there were a total of 9 ports on the old conklin and a flurry of complaints from unhappy customers including my mate who couldn't get broadband so chorus actually did something.  The new cabinet was made live today, its fibre fed adsl2+ and my mate is getting about 10meg download at 2.8km which is a huge difference to the measly fluctuating speed he was getting before, and this is still via the neighbour.  The new cabinet apparently has more than 100 ports.  Its located at the top of Jordan Road, 6km north of Kaukapakapa.  Now he in the process of getting is own connection at his place which I guess shouldn't take long, he's supposed to be on a waiting list but hasn't heard anything yet about getting connected.

Filter this topic showing only the reply marked as answer Create new topic
5647 posts

Uber Geek
+1 received by user: 262

Trusted
Geekzone
Lifetime subscriber

  # 939345 23-Nov-2013 00:22
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



1948 posts

Uber Geek
+1 received by user: 469
Inactive user


  # 939378 23-Nov-2013 07:40
Send private message

I would get your mate to ring up the isp he is on the waiting list with and say the new cabinet is in place so can they please connect him.

 
 
 
 


1312 posts

Uber Geek
+1 received by user: 171


  # 939571 23-Nov-2013 17:41
Send private message

yeah i remember when my cabnet was installed i stopped to talk to the guys working on it who said it was live and they took my phone number down and said they'd see what they could do, not long after that and the PPP and internet light on my modem came on!





Mr Snotty
8585 posts

Uber Geek
+1 received by user: 4486

Moderator
Trusted
Lifetime subscriber

  # 939585 23-Nov-2013 18:27
Send private message
Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41


Nokia 9 PureView available in New Zealand
Posted 6-May-2019 09:06


Motorola Solutions joins local partners to deliver advanced communications network in New Zealand
Posted 30-Apr-2019 21:50



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.