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307 posts

Ultimate Geek
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  Reply # 74712 14-Jun-2007 19:48
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In regards to my own problem... It was our ADSL line filter that came with our NetGear Router that is playing up. Turns out it didnt like our big Document Center Printer/Copy/Fax machine. It would make the DSL drop every time we have an out going or incoming FAX.

I put a DSE filter on and the DSL hasnt dropped yet.. but will keep monitoring over the next month..

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Uber Geek
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  Reply # 74773 15-Jun-2007 10:45
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tchart: Interestingly enough, after my post on Monday I have had no disconnects. Not sure if this is due to overloading but Im pretty confident its not the router since I doubt it would miraculously fix itself.

Trevor


Counting my chickens and all that too soon...

My connection was acting up again last night but is fine this morning.

Trevor

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  Reply # 75022 18-Jun-2007 15:23
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Right, finger crossed.

After my connection continues to be down more than up I rang Xnet again. Spoke to someone decent on the phone who reckons that on the day my troubles started, Telecom had performed a hardware upgrade on the exchange I am connected to (for ADSL2 apparently). He reckons they must have mucked it up somehow.

They are going to get Telecom to look into it.

Trevor

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  Reply # 75617 22-Jun-2007 10:46
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Just an update for everyone.

The problem was most likely the router. Even though it appeared to be fine.

I rang Telecom (who supplied the router) and since it has a 3 year warranty with Dlink they promptly sent me a new one even though I am now with Xnet.

Big round of applause for Telecom :)

Since switching from a 302G to a 502T it seems to be working great and has had no drop outs!

Trevor

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