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  # 947374 8-Dec-2013 09:03
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eXDee: He contacted Snap again, they said they are waiting for a new VDSL Line card to be installed the HNE exchange, and have to wait on this before a port is available. No time estimate.


That falls within a standard 14 day SLA. I've seen a few cases of this lately.

Courtenay Place ran out of VDSL ports a few months ago which also required a new frame and wiring.




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  # 947953 9-Dec-2013 12:33
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hamish225:
eXDee: He contacted Snap again, they said they are waiting for a new VDSL Line card to be installed the HNE exchange, and have to wait on this before a port is available. No time estimate.


thats funny, one of the slingshot reps told me that ADSL and VDSL used the same ports, my cabinet is apparently out of ports so they were concerned that i might not be able to get VDSL but since i already had a port that wasnt a problem. 


Yeah i thought the same thing initially, but then remembered are several generations of equipment out there. I believe early cabinets installed didn't have VDSL capability and had to be upgraded.
sbiddle:
eXDee: He contacted Snap again, they said they are waiting for a new VDSL Line card to be installed the HNE exchange, and have to wait on this before a port is available. No time estimate.


That falls within a standard 14 day SLA. I've seen a few cases of this lately.

Courtenay Place ran out of VDSL ports a few months ago which also required a new frame and wiring.


That's good to know!

 
 
 
 




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  # 948292 9-Dec-2013 20:51
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Install is a go this thursday, i'll be able to check out what they do.



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  # 951003 12-Dec-2013 15:04
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Install completed.

After the draytek's firmware upgrade failed three times and told me it'd die if it was powered off, and needing to be TFTP flashed, its finally up and working. Possibly one of the most annoying modem interfaces ive used, having to reboot after every change.. 

 

> adsl status

 

 

--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------

 

Running Mode : unknown State : SHOWTIME

 

DS Actual Rate : 25396000 bps US Actual Rate : 9476000 bps

 

DS Attainable Rate : 0 bps US Attainable Rate : 0 bps

 

DS Path Mode : Fast US Path Mode : Fast

 

DS Interleave Depth : 0 US Interleave Depth : 0

 

NE Current Attenuation : 23 dB Cur SNR Margin : 12 dB

 

DS actual PSD : 7. 9 dB US actual PSD : 13. 5 dB

 

ADSL Firmware Version : 05-04-08-00-00-06

 

-------------------------------- ATU-C Info ---------------------------------

 

Far Current Attenuation : 0 dB Far SNR Margin : 11 dB

 

CO ITU Version[0] : 0000534e CO ITU Version[1] : 00000100

 

DSLAM CHIPSET VENDOR : < unknown >

 

>

 



He didn't bypass the bell terminal at all, or touch any wiring beyond the jack. He said when there's no ETP they aren't required to install the splitter back there and run new cat5e. But he put a splitter in anyway wiring in a new jack above the original one (only jack).

It was the first install he's done that wasn't telecom, and he seemed to find it being a naked connection frustrating, as he'd accidentally got the wrong port so had to attach a tester and go back to the exchange to check it, to get the right one, instead of using POTS or something to check the line. At least that seems to be what he was saying.








It's Line 2 in this shot:



Do you think the age of this wiring is going to be affecting it? It's about 10-20m of it from the bell terminal through the roof space to the single phone jack.
Also has this been set up properly and is the tech right they don't have to bypass this?

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  # 951037 12-Dec-2013 15:52
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I call bullsh1t on not having to install a cable because 'there is no etp'.
That bell terminal is the ETP/demarc and if there is roof space it wouldn't be that hard to chuck a new cat5e in to that terminal.
Atleast it is some old 4-ways and not the old tru-rip cables. Cyril would know if those are suitable for DSL or not. If it was me I would still put in a new Cat5e anyway because it sounds dead easy - but thats just me.

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  # 951152 12-Dec-2013 18:11
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i two would second that Bullsh1t - the Terminal is the demarc therefore an etp, to house this spliter, is installed next to it and a new cat5e/6 cable is run to the new jkpt - as that is untisted 4 way phone cable from the 70s (Note some are on red & white and some are on green & white which pre 1985 colour scheme change) and only realy just ok for ADSL not 2, 2+ or VDSL



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  # 951559 13-Dec-2013 12:39
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I'd like to see Chorus comment on whether they think this is a sufficient standard of install or whether they are meant to do more than just install a splitter internally.

Alternatively, i'd consider doing it for him and running some cat6, but i dont have an outdoor ETP box to house a splitter and unsure if the roundall is meant to be bypassed or not. I'd rather chorus do it all properly.

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  # 951592 13-Dec-2013 13:25
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This is just a lazy installer.
It is becoming a massive problem. Installers and fault man are getting screwed down on the price per job but it shouldn't mean they don't do it to the standard required.
We just had a job come in where a lightning strike wrecked some jacks. The fault man turned up and said he doesn't have to fix the jacks just get the line going. The customer has paid wiring maintenance but yet the fault man, being a lazy sod, decided he still didn't have to do a thing.

It is getting really really bad and Chorus need to sort it fast. This install is just yet another piece of evidence.

'That VDSL Cat'
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  # 951632 13-Dec-2013 14:02
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chevrolux: This is just a lazy installer.
It is becoming a massive problem. Installers and fault man are getting screwed down on the price per job but it shouldn't mean they don't do it to the standard required.
We just had a job come in where a lightning strike wrecked some jacks. The fault man turned up and said he doesn't have to fix the jacks just get the line going. The customer has paid wiring maintenance but yet the fault man, being a lazy sod, decided he still didn't have to do a thing.

It is getting really really bad and Chorus need to sort it fast. This install is just yet another piece of evidence.


second this.. its getting pretty ridiculous at chorus techs (generally visionstream in the cases i have had/seen recently). isnt the whole point of the VDSL install being included, to make sure things are up to scratch at the point of activation...


ild almost bet the tech will try to claim distance as the reason for the speed..


you would hope, you can trust the lines company to do atlest a acceptable job to the level that is expected.. rather than lie, bullsh!t and simply weasel their way out of doing an extra 5 mins.



would be an interesting fact, to see how much time is wasted, with techs being sent back out - and to think, that your average non tech savy person getting their "ultra" connection installed, wont even know they have been conned..




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  # 951647 13-Dec-2013 14:22
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Was the splitter connected before the first jackpoint ?



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  # 951667 13-Dec-2013 14:43
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Previous install also in the Hamilton East area resulted in the tech not replacing the ADSL splitter because he said VDSL ones "were the same" and "don't believe everything you read/hear" when questioned. Upon hearing this, Snap promptly instructed them to go back and put the VDSL one in.

This tech said he was glad he didn't have to run a new cable from it as it'd be a pain getting into the roof space (but said a bit more colourful). He wasn't even going to put a splitter in as it was a single jack (and naked connection), and i questioned that i'd heard that it was generally done for future use. He said it still wasn't necessary, but sighed and did it anyway.

Cbfd: Was the splitter connected before the first jackpoint ?

it's inside the white box he installed above it. So it's basically in the first jackpoint. This is a single unit in a block of about 8 flats (concrete block walls, small units). The bell terminal is on the end.

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  # 951725 13-Dec-2013 15:37
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From the looks of it the tech has done the right thing (unless chorus rules have changed) as its a multi dwelling unit depending in where your friend lives the tech would have had to get permission to run a new cable theough the roof space of other units

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  # 954448 18-Dec-2013 18:02
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The info I've been given internally is this is a Cable Terminal (CT). If there is no ETP after this then the Demark/ETP is the first jackpoint. Therefore the Splitter is installed at/behind the first Jackpoint.

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  # 960754 3-Jan-2014 14:56
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The reason Chorus like to have Cat5e/6 cable rewired to a new Jackpoint is for a few reasons.

If they decide they want to bump up the VDSL speeds higher ( AFAIK they are looking into it)
For fibre installs, ( They are looking to put in hybrid wire, two pair of Cat6 rated and two fibre)
Because its new cable....

The difference between having 10-20m of that old untwisted 2 pair and having cat6 is minimal. 200k downstream (I have compared with some installs for curiosity sake).

As long as there are no multiples on the pair that he used to get to the dedicated jp. It would be fine.

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  # 960758 3-Jan-2014 15:08
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Downhillnz: The reason Chorus like to have Cat5e/6 cable rewired to a new Jackpoint is for a few reasons.

If they decide they want to bump up the VDSL speeds higher ( AFAIK they are looking into it)
For fibre installs, ( They are looking to put in hybrid wire, two pair of Cat6 rated and two fibre)
Because its new cable....

The difference between having 10-20m of that old untwisted 2 pair and having cat6 is minimal. 200k downstream (I have compared with some installs for curiosity sake).

As long as there are no multiples on the pair that he used to get to the dedicated jp. It would be fine.


hmm, interesting that they are looking at bumping the speeds up.

would that mean an increase for everyone?

for example my line stats as reported by my modem are as follows;

would i get an increase or is this the best i can get?






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