BMarquis: I just grabbed the details from the ONT Product Manual for you :)
The ONT must have a minimum of 50mm clearance around the sides, and 100mm clearance on top.
Must not be stacked with any other devices on top of the ONT, and should not have any heat sources below it.
Not that I would slag off a install tech from another installation company - but there are no requirements as far as Im aware that would require the Chorus ONT to be installed in a box of any type.
The requirements that I are aware of are that they are not installed - externaly (on the outside or under the floor), horizontely, upside down or or on their side (when vertical) (the last 3 because the heatsinking and venting is designed to work most effectivly in the correct vertical position only) and to avoid is possible areas which can get damp (Launderys, bathrooms and kitchens)
And as has been said serveral times on these forums, even though it is recommended that the ONT is installed by the TV or at a point near to the most internet use, in the end it is up to the installer to put the ONT were the end user wants it (within the guidelines above)
And yes there should be at least two Cat+ cables running back to your existing distribution panel so that both data and voice (from ATA ports if required) can be taken from the ONT back to the panel for redistribution
i find that rather ironic given the picture chorus provide on page 2 of the PDF swanny linked to.
The ONT is stacked and its less than 100mm from the top of the box.
Way to give out conflicting information.
Also that information that you provided above should be in that PDF from chorus.
Jase2985: BMarquis: regardless, it makes it a little difficult for those trying to do things themselves to have their house how they want it, and to have conflicting info out there, and also missing info. I do understand where you are coming from. its hard to remember what documents you need to update when one thing changes.
Only reason i picked it up, is because i will be in a similar position when we renovate down the line. Im unsure where the ETP would be but the home network side of things wont be near an outside wall, and im also going to consider what works if we were to move for the future owners. the garage out the front is the easiest place for the ETP but not ideal for home networks.
Swannys box need to be big enough for the ONT and thats it, it doesn't need to meet the dimensions outlined in the chorus PDF, that's for a complete fitted star box with everything in it. if the ONT fits within its requirements whats the issue? his choice to have the star wiring box else where. from what ive read there is no requirement to have them in the same place.
its just frustrating the installer telling him something which doesn't seem to be correct
Jase2985: its just frustrating the installer telling him something which doesn't seem to be correct
BMarquis:Jase2985: its just frustrating the installer telling him something which doesn't seem to be correct
This is something slightly different to what I was writing above, hence a separate post...
Yep, this is frustrating. As the UFBInstaller guys said the installer has provided incorrect information in this case. I'll PM Swanny to get some more information so I can follow this up.
This is definitely the case of an individual installer not quite being right, it's not that Chorus' documentation to installers, etc is forcing some crazy comms box/cabinet requirement :)