Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 982491 8-Feb-2014 22:38
Send private message

Easy to cancel a order with Chorus

597 posts

Ultimate Geek
+1 received by user: 132


  # 982501 8-Feb-2014 23:57
Send private message

johnr: Easy to cancel a order with Chorus

AFAIK the only time you can't cancel an order is once the technician has started the job.




Regards
Stefan Andres Charsley

 
 
 
 


397 posts

Ultimate Geek
+1 received by user: 51


  # 982824 9-Feb-2014 17:21
Send private message

Understood it as when a job that requires no manual input is logged, and accepted by the Chorus MAC Automater. It can not be canceled, this may have changed.  

6615 posts

Uber Geek
+1 received by user: 2293
Inactive user


  # 982838 9-Feb-2014 18:13
Send private message

If the order is processing with a RFS* time for 12/12/12 and you want to cancel it, You have until COB* prior day, You can not cancel a job on the same day it is going to complete.
If the job for disconnect is 15/1/14 you can cancel that and the OSO* will quickly be removed. Allowing telecom to process a churn order given you are still with FFM as far as chorus is concerned. If not with FFM, You will need to do a new connection. Probably go through as an intact order*

RFS* Ready For Service
COB* Close of Business-day
OSO* Open service order
Intact order* When the lines are still jumpered to the MDF or cabinet. Automation can process a intact order in under 45 minutes.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.