Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




39 posts

Geek


# 140579 13-Feb-2014 15:20
One person supports this post
Send private message


We just had chorus show up to install our VDSL.
Two young guys in a beat up grey sedan (no chorus van), no tools, no test equipment or the like. I had to lend them our ladder for them to install the Cat5 in our roof.
Clearly i have no confidence now...!


They have made a switch from ADSL to VDSL, our modem was showing 13850kbps /1044kbps (Orcon) and now its showing 9340kbps / 4450kbps (2Talk) on the new VDSL service.

Has anyone experienced this?  We are about 200m from our cabinet in Sandringham, Auckland.

VDSL slower than ADSL by 3MBps!!

The wires in the roof they have cut and just twisted together by hand and crudely put some insulation tape around them, no jointers or anything?
Is this normal?

 



Heres the wiring they did!


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
333 posts

Ultimate Geek

Trusted
Chorus NZ

  # 986805 13-Feb-2014 15:47
4 people support this post
Send private message

Your description of events does not indicate a successful VDSL install.

Please contact your ISP, log a fault and ask them to contact their Chorus Service Delivery Manager to investigate.

^GL

4122 posts

Uber Geek


  # 986807 13-Feb-2014 15:57
2 people support this post
Send private message

Wow.... I can't believe what I'm reading.

What part of the country are you in?

 
 
 
 


6673 posts

Uber Geek

Trusted
Lifetime subscriber

  # 986809 13-Feb-2014 16:01
Send private message

chevrolux: What part of the country are you in?

samoir: We are about 200m from our cabinet in Sandringham, Auckland.

:)

4122 posts

Uber Geek


  # 986810 13-Feb-2014 16:05
2 people support this post
Send private message

lol go me....

I thought Visionstream took care of everything up there including provisioning? Would of thought they would make all their contract sign write their vehicles too.
This sounds like Chorus work has finally come down to the level of the Sky installers. Very worrying...

1538 posts

Uber Geek

Trusted

  # 986823 13-Feb-2014 16:20
2 people support this post
Send private message

err this job looks ... yer report this to the end service provider these cowboys need culling.




222 posts

Master Geek


  # 986827 13-Feb-2014 16:24
Send private message

chevrolux: 
This sounds like Chorus work has finally come down to the level of the Sky installers. Very worrying...


Paid per job, save heaps of money by having no tooling or supplies.......sign everyone up, there is money to be made......

This type of installation is not a true reflection of a qualified "Chorus" technician, not all have this level shoddy workmanship.




"Setting the Standard in Quality and Commitment"

412 posts

Ultimate Geek


  # 986944 13-Feb-2014 19:10
One person supports this post
Send private message

samoir:
We just had chorus show up to install our VDSL.
Two young guys in a beat up grey sedan (no chorus van), no tools, no test equipment or the like. I had to lend them our ladder for them to install the Cat5 in our roof.
Clearly i have no confidence now...!


They have made a switch from ADSL to VDSL, our modem was showing 13850kbps /1044kbps (Orcon) and now its showing 9340kbps / 4450kbps (2Talk) on the new VDSL service.

Has anyone experienced this?  We are about 200m from our cabinet in Sandringham, Auckland.

VDSL slower than ADSL by 3MBps!!

The wires in the roof they have cut and just twisted together by hand and crudely put some insulation tape around them, no jointers or anything?
Is this normal?



Heres the wiring they did!




man.............................WTF
strip joiners would have made a better connection




 The views expressed by me are not necessarily those of my employer


 
 
 
 




39 posts

Geek


  # 986945 13-Feb-2014 19:12
Send private message

Yes its all pretty disappointing.
However, i am quite concerned about the connection speed dropping from ADSL to VDSL, from 13.5 to 9.5 Mb.
Im hoping with this poor install that Chorus can rectify and make it happen.



5151 posts

Uber Geek

Trusted
Lifetime subscriber

  # 986953 13-Feb-2014 19:40
One person supports this post
Send private message

samoir:
.... Is this normal?


I'm amazed that you have an internet connection at all.
This is a cowboy install of the worst kind.
Protest to your ISP VERY LOUDLY ....




Sideface


cisconz
1213 posts

Uber Geek

Trusted
Lifetime subscriber

  # 986959 13-Feb-2014 19:50
One person supports this post
Send private message

Defintely log a fault with your isp... that isnt quality and as a end customer you should have better.




Hmmmm


Mr Snotty
8762 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 986963 13-Feb-2014 19:57
One person supports this post
Send private message

What the hell? Hate to say it but this is not the worst I've seen from Visionstream.




403 posts

Ultimate Geek


  # 986965 13-Feb-2014 20:05
Send private message

off topic, but who do 2talk use/resell dsl from?

5495 posts

Uber Geek

Trusted
Lifetime subscriber

  # 986983 13-Feb-2014 20:45
3 people support this post
Send private message

I hear sbiddle did a master filter install today, maybe this was his work!
https://twitter.com/stevebiddle/status/433784955651387392




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


4122 posts

Uber Geek


  # 986988 13-Feb-2014 20:49
Send private message

kornflake: off topic, but who do 2talk use/resell dsl from?


2Talk run their own stuff. But I guess it would be mostly Callplus gear at the core being that they are a subsidiary.

The main idea of 2Talk 'Access circuits' are to get directly connected to their core meaning they can QoS VoIP traffic between the client and their SIP servers. You can also set allocate bandwidth to only be used for VoIP. So general throughput is not as good as a standard ISP but it really tops off the product set for them.

What does this tag do
1016 posts

Uber Geek

Subscriber

  # 986992 13-Feb-2014 20:56
Send private message

That is so bad I almost don't believe you! Far out lol
No that is not normal, and those wires will be giving a very poor connection.

I have seen VDSL being slower than ADSL, but that was out at the very fringe of VDSL coverage area.
Your download is slower but the upload is much better.
Anyway, you should have a nice connection when some qualified installers replace the wiring

 1 | 2 | 3 | 4
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41


Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26


University of Waikato launches space for esports
Posted 19-Aug-2019 20:20


D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14


Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26


The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57


Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43


Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20


Toyota and Preferred Networks to develop service robots
Posted 8-Aug-2019 20:11


Vodafone introduces new Vodafone TV device
Posted 7-Aug-2019 17:16


Intel announces next-generation Intel Xeon Scalable processors with up to 56 cores
Posted 7-Aug-2019 15:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.