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385 posts

Ultimate Geek


# 140991 26-Feb-2014 12:22
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i ordered fibre with telecom and just received my modem pack.

inside there is a notice saying i should give the enclosed patch cable to the installer but i didnt seem to see one. is it inside the box with the modem? its just a normal ethernet cable?

i rang telecom and got a rude woman said she doesnt know what that is and that "it should be there" and "i should be right"

could someone tell me if the patch cable just the ethernet cable inside the box or it should of came separate?  

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611 posts

Ultimate Geek


  # 994784 26-Feb-2014 12:33
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It's the Ethernet cable.

1948 posts

Uber Geek
Inactive user


  # 994793 26-Feb-2014 12:44
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Fibre is delivered via the ONT which is owned and installed by the LFC ie Chorus or Enable.

You will use the Blue ethernet cable to connect from the RGW which is the router Telecom supplied to you into port 1 of the ONT.

 
 
 
 




385 posts

Ultimate Geek


  # 994954 26-Feb-2014 16:27
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sweet thanks guys

any one know how long the wait is for fibre to be installed in chch?

832 posts

Ultimate Geek


  # 997261 1-Mar-2014 20:10
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mrphil: i ordered fibre with telecom and just received my modem pack.

inside there is a notice saying i should give the enclosed patch cable to the installer but i didnt seem to see one. is it inside the box with the modem? its just a normal ethernet cable?

i rang telecom and got a rude woman said she doesnt know what that is and that "it should be there" and "i should be right"

could someone tell me if the patch cable just the ethernet cable inside the box or it should of came separate?  


The patch cable that telecom are refering to is the RJ12 to RJ12 copper patch cable (lately supplied in a small pastic bag with your modem). This is the one that the installer is requested to connect the 1st ATA port, of the ONT, to the RJ45 Socket (that the installer should install on the end one pair of the composite cable (sometimes call hybrid) ) so that when Telecom activates the ATA port in the future the circuit can be tested and connected to your legacy wireing.



385 posts

Ultimate Geek


  # 998092 3-Mar-2014 12:35
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InstallerUFB:
mrphil: i ordered fibre with telecom and just received my modem pack.

inside there is a notice saying i should give the enclosed patch cable to the installer but i didnt seem to see one. is it inside the box with the modem? its just a normal ethernet cable?

i rang telecom and got a rude woman said she doesnt know what that is and that "it should be there" and "i should be right"

could someone tell me if the patch cable just the ethernet cable inside the box or it should of came separate?  


The patch cable that telecom are refering to is the RJ12 to RJ12 copper patch cable (lately supplied in a small pastic bag with your modem). This is the one that the installer is requested to connect the 1st ATA port, of the ONT, to the RJ45 Socket (that the installer should install on the end one pair of the composite cable (sometimes call hybrid) ) so that when Telecom activates the ATA port in the future the circuit can be tested and connected to your legacy wireing.


oh i didnt get this cable, should i ring up telecom to request it? or would the installer have spares?

814 posts

Ultimate Geek

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  # 998194 3-Mar-2014 14:31
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Is Telecom offering VOIP over the ONT now rather than POTS over the old copper line?

832 posts

Ultimate Geek


  # 998196 3-Mar-2014 14:36
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mrphil:
InstallerUFB:
mrphil: i ordered fibre with telecom and just received my modem pack.

inside there is a notice saying i should give the enclosed patch cable to the installer but i didnt seem to see one. is it inside the box with the modem? its just a normal ethernet cable?

i rang telecom and got a rude woman said she doesnt know what that is and that "it should be there" and "i should be right"

could someone tell me if the patch cable just the ethernet cable inside the box or it should of came separate?  


The patch cable that telecom are refering to is the RJ12 to RJ12 copper patch cable (lately supplied in a small pastic bag with your modem). This is the one that the installer is requested to connect the 1st ATA port, of the ONT, to the RJ45 Socket (that the installer should install on the end one pair of the composite cable (sometimes call hybrid) ) so that when Telecom activates the ATA port in the future the circuit can be tested and connected to your legacy wireing.


oh i didnt get this cable, should i ring up telecom to request it? or would the installer have spares?


The installers do not carry any spares for the Service Providers supplied Routers

 
 
 
 


28137 posts

Uber Geek

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  # 998197 3-Mar-2014 14:38
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Lorenceo: Is Telecom offering VOIP over the ONT now rather than POTS over the old copper line?


Not yet, but it's launching soon.

Their NEAX VoIP linecard solution failed miserably so they've had to hunt down a Broadworks instruction manual which is arguably the solution they should have been using in the first place!





832 posts

Ultimate Geek


  # 998199 3-Mar-2014 14:38
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Lorenceo: Is Telecom offering VOIP over the ONT now rather than POTS over the old copper line?


As per my reply to the OP "so that when Telecom activates the ATA port in the future



385 posts

Ultimate Geek


  # 998205 3-Mar-2014 14:53
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InstallerUFB:
mrphil:
InstallerUFB:
mrphil: i ordered fibre with telecom and just received my modem pack.

inside there is a notice saying i should give the enclosed patch cable to the installer but i didnt seem to see one. is it inside the box with the modem? its just a normal ethernet cable?

i rang telecom and got a rude woman said she doesnt know what that is and that "it should be there" and "i should be right"

could someone tell me if the patch cable just the ethernet cable inside the box or it should of came separate?  


The patch cable that telecom are refering to is the RJ12 to RJ12 copper patch cable (lately supplied in a small pastic bag with your modem). This is the one that the installer is requested to connect the 1st ATA port, of the ONT, to the RJ45 Socket (that the installer should install on the end one pair of the composite cable (sometimes call hybrid) ) so that when Telecom activates the ATA port in the future the circuit can be tested and connected to your legacy wireing.


oh i didnt get this cable, should i ring up telecom to request it? or would the installer have spares?


The installers do not carry any spares for the Service Providers supplied Routers


Thanks InstallerUFB

i rang telecom again and again they have no clue what i'm talking about. But this time the woman contacted Chorus and Chorus confirmed all i need is the blue ethernet cable

136 posts

Master Geek


  # 998953 4-Mar-2014 17:27
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InstallerUFB:
mrphil: i ordered fibre with telecom and just received my modem pack.

inside there is a notice saying i should give the enclosed patch cable to the installer but i didnt seem to see one. is it inside the box with the modem? its just a normal ethernet cable?

i rang telecom and got a rude woman said she doesnt know what that is and that "it should be there" and "i should be right"

could someone tell me if the patch cable just the ethernet cable inside the box or it should of came separate?  


The patch cable that telecom are refering to is the RJ12 to RJ12 copper patch cable (lately supplied in a small pastic bag with your modem). This is the one that the installer is requested to connect the 1st ATA port, of the ONT, to the RJ45 Socket (that the installer should install on the end one pair of the composite cable (sometimes call hybrid) ) so that when Telecom activates the ATA port in the future the circuit can be tested and connected to your legacy wireing.


Best way to explain this one:

When a ISP refers to a patch cable to a customer they will generally be refering to the RJ45 8 Cables 4 pairs) Commonly refered to as a Ethernet cable. In UFB terms this will be running from the ONT (usually the LAN1 or WAN1 port to the WAN port in the router.

The RJ12 (4 cables 2 Pair) cable is the same as a "DSL" cable this usually will be running from the "ATA" or "POTS" port in the ONT (or Router) to a jackpoint(s)/phone switch panel or directly to  a phone to run your voip services direcly from the ONT or router depending on the ISP.

1990 posts

Uber Geek

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  # 1001645 9-Mar-2014 12:34
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sbiddle:
Lorenceo: Is Telecom offering VOIP over the ONT now rather than POTS over the old copper line?


Not yet, but it's launching soon.

Their NEAX VoIP linecard solution failed miserably so they've had to hunt down a Broadworks instruction manual which is arguably the solution they should have been using in the first place!


Thats strange, shouldn't they be installing a VoIP card in the same chassis as the OLT? or do you mean the NEAX can't interconnect over IP with the SIP switches yet?





Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

28137 posts

Uber Geek

Moderator
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Biddle Corp
Lifetime subscriber

  # 1001653 9-Mar-2014 12:50
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webwat:
sbiddle:
Lorenceo: Is Telecom offering VOIP over the ONT now rather than POTS over the old copper line?


Not yet, but it's launching soon.

Their NEAX VoIP linecard solution failed miserably so they've had to hunt down a Broadworks instruction manual which is arguably the solution they should have been using in the first place!


Thats strange, shouldn't they be installing a VoIP card in the same chassis as the OLT? or do you mean the NEAX can't interconnect over IP with the SIP switches yet?



Telecom invested a lot of money into custom building (well NEC custom building) NEAX SIP line cards which while being the world's biggest ever hack, was an ingenious solution as it saved building an entirely new FAB process and systems.

Your ONT or ISAM-V port if you were on a cabinet would have connected back to this card via SIP.



3385 posts

Uber Geek

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  # 1001910 9-Mar-2014 21:47
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I was pretty impressed with their tape backup system for the NEAX computers.  

A computer that backs up to a digital file, but talks to the magnetic tape machine on the NEAX via its tape heads - like the old CD to Cassette car audio kits for discmans




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




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