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66 posts

Master Geek


# 142859 26-Mar-2014 23:13
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Hi 

Just wanting to see whats out there for rural internet users, my wife complains every now and then about the speed that we have.
We live in southland are on woosh wireless at the moment on the 30GB
Air 30 Chill-Out $59.95 plan.

For those familar with woosh see our average signal delta below


Is there anything better that I can get for a similar price?

Wish I could get fiber, the school just down the road has it.

We do not currently have a phone line(not that I think we could get any sort of DSL if we had a phone line)



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5724 posts

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  # 1013524 26-Mar-2014 23:13
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



19282 posts

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  # 1013545 26-Mar-2014 23:39
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Southland is large area can you narrow it down?

 
 
 
 


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  # 1013546 26-Mar-2014 23:42
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If the school has it there are programs that are going about where you can get a WiFi link to the school and use bandwidth. Inquire with them. Only problem is that it has the Ministry's filter on so none of this pron we all know people like to look at.

'That VDSL Cat'
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  # 1013883 27-Mar-2014 14:24
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t92300: https://www.google.co.nz/maps/place/Tuturau/@-46.2621466,168.9120037,12z/data=!3m1!4b1!4m2!3m1!1s0xa82cd83b2ec9a5a7:0x500ef8684797660 



im sure johnR would be able to give more information for you, but looks like RBI is due within the next year on the upside..




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


636 posts

Ultimate Geek


  # 1014031 27-Mar-2014 17:34
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I used to feel your pain.

I had Woosh about 5 years back, 1.5Mbps download and only 128Kbps upload then and it was horrible. Fortunately I live where DSL is again so I'm never looking back.

I found the biggest issue apart from 1.5Mbps (which would scrape by on Youtube 240-360p videos) was the latency. The average latency was around 300ms which made websites with lots of small components in them take ages to load.

Here's hoping Vodafone can service you better. How many K's are you from the nearest town?

Cheers,
Gavin.
Ingill.

832 posts

Ultimate Geek


  # 1014037 27-Mar-2014 17:45
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kiwirock: <Snip>. How many K's are you from the nearest town?


The nearest Exch is 3km North of the School (as pinned on the OPs Google Maps link)

 
 
 
 


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  # 1014132 27-Mar-2014 20:07
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Give Trevor a call at Velocitynet
When I last spoke with him about a year ago, he was switching customers over from woosh all over the place down there.
http://www.velocitynet.co.nz/




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




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  # 1014134 27-Mar-2014 20:09
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TimA: If the school has it there are programs that are going about where you can get a WiFi link to the school and use bandwidth. Inquire with them. Only problem is that it has the Ministry's filter on so none of this pron we all know people like to look at.


These may be slowing down now that the ministry of education has changed their rules about ISP's attaching radios to school buildings - its no longer an agreement with the board and the ISP as I now understand. I think its a result of those nutcases in Otaki? complaining about the school wifi.




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here






66 posts

Master Geek


  # 1014200 27-Mar-2014 21:54
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InstallerUFB:
kiwirock: <Snip>. How many K's are you from the nearest town?


The nearest Exch is 3km North of the School (as pinned on the OPs Google Maps link)


Does that mean we could get xDSL or is that still out of range? We are not far from the school. I thought all exchanges were in town. I would still need a phone line in.



66 posts

Master Geek


  # 1014201 27-Mar-2014 21:57
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raytaylor: Give Trevor a call at Velocitynet
When I last spoke with him about a year ago, he was switching customers over from woosh all over the place down there.
http://www.velocitynet.co.nz/


Thanks Ray 
I seen them a while ago but they were only offering capped plans with it being expensive if you go over, but it looks like they have now changed it and it looks better so might have to give them a try.

636 posts

Ultimate Geek


  # 1014284 28-Mar-2014 01:57
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Looks like the website has had an overhaul since Christmas too, more working links.

I wonder what kind of technology he uses is, and what the latency is like. I think that's Trevor from active alarm services in Bond street? I've seen quite a collection of microwave dishes there. Although an IT firm and everyone else here in town floods the 2.4GHz spectrum now, including me.

I've seen two Velocity net SSID's on the 2.4GHz band in town, two on the same channel and I think one up a tower at Rugby Park.

I'd would hope it's not just all shared public spectrum gear on Wi-Fi but I guess for rural it's not so bad.

175 posts

Master Geek


  # 1014301 28-Mar-2014 07:49
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Hi All

First full disclosure I work for Velocitynet

To the OP if you pm me your address I will let you know what we can offer you

Ray the rules around ISP using School Fibre have changed i will get Trevor to send the info to you (may not be today) but in a nut shell The school aka the Board can enter a non exclusive agreement with a commercial operator to provide internet access via the schools fibre with some restrictions. 

Kiwirock, We are based out of the Alarm Centre building in Bond Street (active Alarms are in Victoria Ave) We do use the public band for our network but as you say in the Rural setting this is not an issue as there is not the over crowding out there. As for latency we try to have a max of 2 wireless "hops" between the Tower and a fibre connection so this helps  (sometimes this is not possible).

Also as you mentioned we do have equipment on the light tower at rugby park but at this stage we are not using it although it is powered on and broadcasting our SSID 

Coverage wise we have towers in the following locations
Forest Hill
Hedgehope
Ferndale x2 (back of Mataura)
Centre Bush
Wyndham

We have plans for many more and will keep an updated list on the website which we plan to keep more up to date. Also we are on facebook http://www.facebook.com/velocitynetltd 

If anyone has any more questions feel free to flick me a pm or nigel at velocitynet dot co dot nz

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  # 1014948 29-Mar-2014 09:31
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kiwirock: Looks like the website has had an overhaul since Christmas too, more working links.

I wonder what kind of technology he uses is, and what the latency is like. I think that's Trevor from active alarm services in Bond street? I've seen quite a collection of microwave dishes there. Although an IT firm and everyone else here in town floods the 2.4GHz spectrum now, including me.

I've seen two Velocity net SSID's on the 2.4GHz band in town, two on the same channel and I think one up a tower at Rugby Park.

I'd would hope it's not just all shared public spectrum gear on Wi-Fi but I guess for rural it's not so bad.


Same technology as us, and a test i have just done is
10.2ms average to a subscriber at te paerahi / porangahau beach from Napier network core over 94 kms of radio links.
From their rooftop radio, trademe is about 32ms away.

Not sure about trevor, bur we only use 2.4ghz for non line of sight links at small beach communities where we need to send a signal through a tree maybe 100m to 300m from the transmitter. Also as the only broadband provider in these communities, we are mostly able to manage the wifi spectrum because we provide and program the in-home routers too.




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




636 posts

Ultimate Geek


  # 1015124 29-Mar-2014 18:03
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raytaylor:

Same technology as us, and a test i have just done is
10.2ms average to a subscriber at te paerahi / porangahau beach from Napier network core over 94 kms of radio links.
From their rooftop radio, trademe is about 32ms away.

Not sure about trevor, bur we only use 2.4ghz for non line of sight links at small beach communities where we need to send a signal through a tree maybe 100m to 300m from the transmitter. Also as the only broadband provider in these communities, we are mostly able to manage the wifi spectrum because we provide and program the in-home routers too.


10.2ms is pretty good for long range Wi-Fi. Is that latency including using a form of Ubiquiti ro Mikrotik TDMA or regular Wi-Fi?

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