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Topic # 143789 27-Apr-2014 11:39
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Hi
living in an area only supported by woosh wireless I have noticed that a friends setup pointing to the same woosh tower as me has a better speed and a different DNS name
He is averaging much better speeds than me 
after he had problems with the first setup they set his modem to a different frequency which returns the diffrent DNS name (not woosh) and better speeds

We both use the external areal and have great signal strength and delta (average of 14) and we are both hitting the tower from the same direction 

My question is dose anyone have the relevant software that will allow me to set the frequency of my modem to the same as his (it should give me better speeds)
I have searched the web but cant come up with the right process and software for the job

As i don't see eye to eye with the local office i cant get them to do this.

Any Help greatly appreciated.

:) 

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  Reply # 1031933 27-Apr-2014 11:39
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.





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  Reply # 1031946 27-Apr-2014 11:48
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Thanks

Its a woosh wireless set up not fixed line

Its definitely to do with the modem frequency if i use his modem which it set to the second frequency I get the better speeds

Both installations have been set up by me and are identical from the areal to the cable and modem only difference is the fact his modem has been set to a different frequency

Hence that's why i need the software that allows me to set the modem manually

Thanks


 
 
 
 


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  Reply # 1031951 27-Apr-2014 12:05
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What brand is the CPE that woosh supply?

You are talking about a radio, then a modem and then you throw 'different DNS name' in to the mix. What 'DNS name' are you talking about? Like when you do a lookup on a particular site is it resolving differently from the different connections?

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  Reply # 1031956 27-Apr-2014 12:09
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There is no such thing as a "different frequency".


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  Reply # 1031967 27-Apr-2014 12:18
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You may need a booster plus worth taking a look at the cell sites link up the top as that also has woosh sites on it.



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  Reply # 1031968 27-Apr-2014 12:19
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@ sbiddle   no disrespect but!

As standard a ipwireless modem looks first to the standard frequency then tries second frequency and so on 

so as standard it always looks at the first frequency 

My friends modem was set to the second frequency by the woosh  shop after we had initial problems

I have worked in telecommunications for years and know this to be correct 





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  Reply # 1031969 27-Apr-2014 12:22
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Thanks 
There is no problem with signal strength or quality on theses installations we have already looked into this  
as I stated before I need the software to set up modem 



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  Reply # 1031971 27-Apr-2014 12:26
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I will say it again then, 

What brand is the CPE that woosh supply?



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  Reply # 1031973 27-Apr-2014 12:28
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chevrolux: I will say it again then, 

What brand is the CPE that woosh supply?


Ipwireless p 1 d 

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  Reply # 1031977 27-Apr-2014 12:57
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PuffingMad: @ sbiddle   no disrespect but!

As standard a ipwireless modem looks first to the standard frequency then tries second frequency and so on 

so as standard it always looks at the first frequency 

My friends modem was set to the second frequency by the woosh  shop after we had initial problems

I have worked in telecommunications for years and know this to be correct 




What are you on about? The modem would do a band scan there is no such thing as a secondary band



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  Reply # 1031982 27-Apr-2014 13:10
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johnr:
PuffingMad: @ sbiddle   no disrespect but!

As standard a ipwireless modem looks first to the standard frequency then tries second frequency and so on 

so as standard it always looks at the first frequency 

My friends modem was set to the second frequency by the woosh  shop after we had initial problems

I have worked in telecommunications for years and know this to be correct 




What are you on about? The modem would do a band scan there is no such thing as a secondary band


No disrespect Johnr BUT!!!

so if what your saying is correct woosh made us waist 50km worth of fuel and 4 hours of my time to reprogram the frequency on their modem 

I find it hard to believe that both the woosh tech and their local office are BS me.

so can we stick to the point at hand please I.E. the software to edit the modems internal setting

Thanks 

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  Reply # 1032003 27-Apr-2014 13:42
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The modem would have fixed up and down link frequently to use, They can not use outside of a fixed band


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  Reply # 1032206 27-Apr-2014 20:38
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johnr: The modem would have fixed up and down link frequently to use, They can not use outside of a fixed band



If Woosh has two spectrum allocations they could be running equipment on multiple frequencies for different purposes (ala WiFi channels).  That is how I've read OPs post, sounds like Woosh as a debugging technique told his friend's modem to connect to an alternative frequency they broadcast on/use for another product/lower contention service (may also explain the 'DNS names' portion of the original post.

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  Reply # 1032316 28-Apr-2014 05:44
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from my research

The common 3 frequency's are:
NodeB1 - 2506 Mhz
NodeB2 - 2518 Mhz
NodeB3 - 2530 Mhz

unsure if this is the actual frequencys for NZ but thats what i could find on google, no info on forcing it to use one of there other but i suspect its just a line in one of the .ini files

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  Reply # 1032325 28-Apr-2014 07:44
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Jase2985: from my research

The common 3 frequency's are:
NodeB1 - 2506 Mhz
NodeB2 - 2518 Mhz
NodeB3 - 2530 Mhz

unsure if this is the actual frequencys for NZ but thats what i could find on google, no info on forcing it to use one of there other but i suspect its just a line in one of the .ini files


Woosh don't use the 2.5Ghz band.

They own a 20Mhz block of 2100Mhz spectrum (2055Mhz - 2075Mhz) and operate a TDD TDMA network centered around 2067.5Mhz

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