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534 posts

Ultimate Geek
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Topic # 147165 10-Jun-2014 23:06
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Hi,

I have been looking at the GISG NZ Infrastructure map and I have been also looking at my sisters internet speeds. They are quite low, ~3Mbps, wheras I get over 13Mbps. This has also happened to my friend, as he has 8Mbps just up the road. There are multiple cabinets nearby, including 2 fibre fed cabinets and a copper fed one. I was just wondering how much of a difference it would make being connected to one and not the other?

Thanks.




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  Reply # 1063047 10-Jun-2014 23:06
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1063064 10-Jun-2014 23:09
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Well if its truly copper fed it would be most likely congested running ADSL1

 
 
 
 




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Ultimate Geek
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  Reply # 1063070 10-Jun-2014 23:13
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TimA: Well if its truly copper fed it would be most likely congested running ADSL1

The cabinet is on the intersection of Brightside Road and Kauri Road in Whangaparaoa. I got it off this map: http://gis.geek.nz/infrastructure.html




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  Reply # 1063072 10-Jun-2014 23:17
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dcole13:
TimA: Well if its truly copper fed it would be most likely congested running ADSL1

The cabinet is on the intersection of Brightside Road and Kauri Road in Whangaparaoa. I got it off this map: http://gis.geek.nz/infrastructure.html

No way that is congested. Only 1 cabinet there maybe an old one listed on GIS or a consent for one.




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  Reply # 1063075 10-Jun-2014 23:19
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TimA:
dcole13:
TimA: Well if its truly copper fed it would be most likely congested running ADSL1

The cabinet is on the intersection of Brightside Road and Kauri Road in Whangaparaoa. I got it off this map: http://gis.geek.nz/infrastructure.html

No way that is congested. Only 1 cabinet there maybe an old one listed on GIS or a consent for one.


Okay, thanks. Would you know any reason for the low speeds (~3Mbps)?




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  Reply # 1063078 10-Jun-2014 23:21
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dcole13:
TimA:
dcole13:
TimA: Well if its truly copper fed it would be most likely congested running ADSL1

The cabinet is on the intersection of Brightside Road and Kauri Road in Whangaparaoa. I got it off this map: http://gis.geek.nz/infrastructure.html

No way that is congested. Only 1 cabinet there maybe an old one listed on GIS or a consent for one.


Okay, thanks. Would you know any reason for the low speeds (~3Mbps)?


filter installed? edge of reach? 


couldnt tell you without knowning a little more detail.


the gis maps are RATHER out of date




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 1063101 11-Jun-2014 06:09
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follow some of peter readers advice :) post up some more detailed info on your sisters connection

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  Reply # 1063108 11-Jun-2014 07:07
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dcole13: Hi,

I have been looking at the GISG NZ Infrastructure map and I have been also looking at my sisters internet speeds. They are quite low, ~3Mbps, wheras I get over 13Mbps. This has also happened to my friend, as he has 8Mbps just up the road. There are multiple cabinets nearby, including 2 fibre fed cabinets and a copper fed one. I was just wondering how much of a difference it would make being connected to one and not the other?

Thanks.



There are many other factors other than how a cabinet is feed that can determin what your DSL 'speed' will be. Includeing, but not only, what type of equipment may or may not be installed inside the cabinet, what the network design is after the cabinet and the section you can effect, the wireing inside your house.

Copper telephone networks are generaly built out from an exchange like branchs of a tree with cabinets placed out on the bigger limbs and just like in nature each limb, branch, twig etc is diffrent.



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Ultimate Geek
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  Reply # 1063151 11-Jun-2014 07:59
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InstallerUFB:
dcole13: Hi,

I have been looking at the GISG NZ Infrastructure map and I have been also looking at my sisters internet speeds. They are quite low, ~3Mbps, wheras I get over 13Mbps. This has also happened to my friend, as he has 8Mbps just up the road. There are multiple cabinets nearby, including 2 fibre fed cabinets and a copper fed one. I was just wondering how much of a difference it would make being connected to one and not the other?

Thanks.



There are many other factors other than how a cabinet is feed that can determin what your DSL 'speed' will be. Includeing, but not only, what type of equipment may or may not be installed inside the cabinet, what the network design is after the cabinet and the section you can effect, the wireing inside your house.

Copper telephone networks are generaly built out from an exchange like branchs of a tree with cabinets placed out on the bigger limbs and just like in nature each limb, branch, twig etc is diffrent.

Ok, thanks. I will have a look at the line stats next time I go to see her. Also, she is in a VDSL2 area (>20Mbps on Chorus Maps).




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  Reply # 1063363 11-Jun-2014 13:52
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dcole13:
InstallerUFB:
dcole13: Hi,

I have been looking at the GISG NZ Infrastructure map and I have been also looking at my sisters internet speeds. They are quite low, ~3Mbps, wheras I get over 13Mbps. This has also happened to my friend, as he has 8Mbps just up the road. There are multiple cabinets nearby, including 2 fibre fed cabinets and a copper fed one. I was just wondering how much of a difference it would make being connected to one and not the other?

Thanks.



There are many other factors other than how a cabinet is feed that can determin what your DSL 'speed' will be. Includeing, but not only, what type of equipment may or may not be installed inside the cabinet, what the network design is after the cabinet and the section you can effect, the wireing inside your house.

Copper telephone networks are generaly built out from an exchange like branchs of a tree with cabinets placed out on the bigger limbs and just like in nature each limb, branch, twig etc is diffrent.

Ok, thanks. I will have a look at the line stats next time I go to see her. Also, she is in a VDSL2 area (>20Mbps on Chorus Maps).


if shes only getting 3mbit, and is in a vdsl area, chances are highly likely that an internal wiring issue is the problem..




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




534 posts

Ultimate Geek
+1 received by user: 114


  Reply # 1063543 11-Jun-2014 18:14
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hio77:
dcole13:
InstallerUFB:
dcole13: Hi,

I have been looking at the GISG NZ Infrastructure map and I have been also looking at my sisters internet speeds. They are quite low, ~3Mbps, wheras I get over 13Mbps. This has also happened to my friend, as he has 8Mbps just up the road. There are multiple cabinets nearby, including 2 fibre fed cabinets and a copper fed one. I was just wondering how much of a difference it would make being connected to one and not the other?

Thanks.



There are many other factors other than how a cabinet is feed that can determin what your DSL 'speed' will be. Includeing, but not only, what type of equipment may or may not be installed inside the cabinet, what the network design is after the cabinet and the section you can effect, the wireing inside your house.

Copper telephone networks are generaly built out from an exchange like branchs of a tree with cabinets placed out on the bigger limbs and just like in nature each limb, branch, twig etc is diffrent.

Ok, thanks. I will have a look at the line stats next time I go to see her. Also, she is in a VDSL2 area (>20Mbps on Chorus Maps).


if shes only getting 3mbit, and is in a vdsl area, chances are highly likely that an internal wiring issue is the problem..

Highly likely as it is a old house and is a rental, will do some line tests next time I visit




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