Petition for Better Broadband Internet in Outram

Forums › New Zealand Broadband › Petition for Better Broadband Internet in Outram

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165 posts

Master Geek

#1131742 18-Sep-2014 19:49

@michaelmurfy
Are you able to provide a similar graph or TrueNet probe that shows your throughput does not drop off for you? You may well be in an area that has not sucumbed to congestion like Outram and Kirwee. The issue is absolutely on the Chorus network as I asked a number of friends and residents in Outram to carry out a number of tests in the evenings ages ago, their results are very similar to mine. To top it off Outram had a long power cut a couple of months ago, fortunately I had a spare battery for my UPS, got the Internet back up and conducted some tests, guess what similar congested results.

@sbiddle
Haven't sent letters off to the MBIE or ComCom yet, but will, just have other more pressing thigs to work through first. If Chorus can increase the dimensioning from 75kbps to 150kbps why not increase it to a more usable level like 600kbps or more, oh that's right it would mean their Boost HD and Boost VDSL offerings would be watered down. I am concerned with Chorus proposing to dimension the EUBA service "going forward".

@hio77
Sorry my bad, Bottom legend is time of day starting at midnight, Left legend is speed and the blue line is average results plotted for July 2013 and the red on is for July 2014. Still can help the beer fund, have to shift house in October...

I can't believe we're still going 495 posts over 34 pages, keep the great discussions going, broken records and all...

Tim

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dcole13

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#1131753 18-Sep-2014 19:57

NZtimbo: @michaelmurfy
Are you able to provide a similar graph or TrueNet probe that shows your throughput does not drop off for you? You may well be in an area that has not sucumbed to congestion like Outram and Kirwee. The issue is absolutely on the Chorus network as I asked a number of friends and residents in Outram to carry out a number of tests in the evenings ages ago, their results are very similar to mine. To top it off Outram had a long power cut a couple of months ago, fortunately I had a spare battery for my UPS, got the Internet back up and conducted some tests, guess what similar congested results.

@sbiddle
Haven't sent letters off to the MBIE or ComCom yet, but will, just have other more pressing thigs to work through first. If Chorus can increase the dimensioning from 75kbps to 150kbps why not increase it to a more usable level like 600kbps or more, oh that's right it would mean their Boost HD and Boost VDSL offerings would be watered down. I am concerned with Chorus proposing to dimension the EUBA service "going forward".

@hio77
Sorry my bad, Bottom legend is time of day starting at midnight, Left legend is speed and the blue line is average results plotted for July 2013 and the red on is for July 2014. Still can help the beer fund, have to shift house in October...

I can't believe we're still going 495 posts over 34 pages, keep the great discussions going, broken records and all...

Tim

It would be awesome if you could run Smoke ping over a day or 2 and the weekend that would be awesome to see.

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hio77

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#1131762 18-Sep-2014 20:02

NZtimbo:
@sbiddle
Haven't sent letters off to the MBIE or ComCom yet, but will, just have other more pressing thigs to work through first. If Chorus can increase the dimensioning from 75kbps to 150kbps why not increase it to a more usable level like 600kbps or more, oh that's right it would mean their Boost HD and Boost VDSL offerings would be watered down. I am concerned with Chorus proposing to dimension the EUBA service "going forward".

Tim

Ild send that letter out, it may do no good, but its worth a shot aint it?

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sbiddle

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#1131806 18-Sep-2014 20:52

NZtimbo: .

@sbiddle
Haven't sent letters off to the MBIE or ComCom yet, but will, just have other more pressing thigs to work through first. If Chorus can increase the dimensioning from 75kbps to 150kbps why not increase it to a more usable level like 600kbps or more, oh that's right it would mean their Boost HD and Boost VDSL offerings would be watered down. I am concerned with Chorus proposing to dimension the EUBA service "going forward".

I originally had some sympathy for you. Now I don't - this makes it clear this thread is nothing but a soap box.

We have a telco regulator in NZ who's responsible for setting, and enforcing a regulated DSL offering. The service you're receiving significantly exceeds this requirement which really leads to one conclusion - that our Commerce Commission is out of touch and needs to readdress what defines broadband in 2014. I don't have a problem with my connection so I don't have a need to complain. The fact you're not willing to complain to the single organisation in NZ who can actually address your concerns really does just suggest there is actually no problem.

I've lost track of the number of threads I've suggested people complain to the MBIE or Commerce Commission in, and have yet to see a single response from them posted from anybody. Posting here on an online forum is going to achieve absolutely nothing in the long term. Writing to the Commerce Commission and telling them they're inept may not either, but if enough people do this they may finally get the message.

Why won't Chorus offer 600kbps over BUBA? I can give you a 3 word answer - it's not possible. Right now our Commerce Commission thinks 32kbps is acceptable and if people aren't willing to actually tell them that, then nothing will change.

michaelmurfy

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#1131851 18-Sep-2014 22:52

NZtimbo: @michaelmurfy
Are you able to provide a similar graph or TrueNet probe that shows your throughput does not drop off for you? You may well be in an area that has not sucumbed to congestion like Outram and Kirwee. The issue is absolutely on the Chorus network as I asked a number of friends and residents in Outram to carry out a number of tests in the evenings ages ago, their results are very similar to mine. To top it off Outram had a long power cut a couple of months ago, fortunately I had a spare battery for my UPS, got the Internet back up and conducted some tests, guess what similar congested results.

I don't need to - was watching Netflix between 6pm and 8pm with no streaming issues but you've provided no evidence that it is occurring to anyone except you.

Yes, it does slow down a little but it is what I come to expect with living out in the sticks. If you like I could get Chorus to put you on a Conklin so you have something to really complain about?

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hio77

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#1131857 18-Sep-2014 22:58

michaelmurfy:
NZtimbo: @michaelmurfy
Are you able to provide a similar graph or TrueNet probe that shows your throughput does not drop off for you? You may well be in an area that has not sucumbed to congestion like Outram and Kirwee. The issue is absolutely on the Chorus network as I asked a number of friends and residents in Outram to carry out a number of tests in the evenings ages ago, their results are very similar to mine. To top it off Outram had a long power cut a couple of months ago, fortunately I had a spare battery for my UPS, got the Internet back up and conducted some tests, guess what similar congested results.

I don't need to - was watching Netflix between 6pm and 8pm with no streaming issues but you've provided no evidence that it is occurring to anyone except you.

Yes, it does slow down a little but it is what I come to expect with living out in the sticks. If you like I could get Chorus to put you on a Conklin so you have something to really complain about?

does netflix have a 144P option? or were you in a different place that happens to be call outram too?

your experience doesnt line up with timbos at all it seems.

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michaelmurfy

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#1131864 18-Sep-2014 23:26

hio77:

does netflix have a 144P option? or were you in a different place that happens to be call outram too?

your experience doesnt line up with timbos at all it seems.

Yep I know - it is not what he is experiencing. I am more pointing out that it is probably something other than his exchange but yes, I am on an ASAM in a "5mbit" area just like Tim. I am just sick of people complaining about usable internet and actually don't agree that Tim experiences this sort of congestion, there is no evidence supporting it and the evidence he has posted doesn't show other factors like if somebody in the house is using the internet slowing down the general experience / testing etc. Yes, the internet in these areas is expected to get slow but with this sort of bandwidth it doesn't take much to saturate the connection and with more and more people having phones, tables, laptops, TV's, set top boxes etc all with WiFi capability no matter what people say I honestly think it is local network congestion more than anything.

Since he is also running tests and as the whole thing goes "oh there looks to be a problem, better monitor it" you start to get a "placebo problem" where the problem might not even be as bad as it seems but you think it is the worst thing out which is contributing to this thread.

I don't monitor my parents connection and frankly I don't care - their VoIP can go a bit strange at times but my family do use Netflix etc and have come to expect it might be a bit slower than out in the city, if my sister is on her laptop the internet is often slow, I am quick to blame the area but then look over to see my sister downloading music or something.

This network involves a basic Belkin router with a Linksys SPA122 and around 5 Wireless devices, nothing big. By the sounds of things Tim's network is a little bigger.

My statement "working as intended" and "there is no problem" still applies. If I monitored this connection I might notice the same thing as Tim's however ignorance is bliss in this situation so it is worth just enjoying what you've got and if it is really a problem pay to fix it (RBI + WISP).

Speedtest done before:

quickymart

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#1133040 21-Sep-2014 09:01

michaelmurfy:
NZtimbo: @michaelmurfy
Are you able to provide a similar graph or TrueNet probe that shows your throughput does not drop off for you? You may well be in an area that has not sucumbed to congestion like Outram and Kirwee. The issue is absolutely on the Chorus network as I asked a number of friends and residents in Outram to carry out a number of tests in the evenings ages ago, their results are very similar to mine. To top it off Outram had a long power cut a couple of months ago, fortunately I had a spare battery for my UPS, got the Internet back up and conducted some tests, guess what similar congested results.

I don't need to - was watching Netflix between 6pm and 8pm with no streaming issues but you've provided no evidence that it is occurring to anyone except you.

He asked lots of locals and got signatures, remember?

coffeebaron

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#1133071 21-Sep-2014 11:21

With National back in, maybe Outram will make the next list of towns for RBI DSL upgrades. I hope you voted for National Tim?

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quickymart

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#1133073 21-Sep-2014 11:26

Was that one of their election promises? I know Kirwee was promised, but Outram?

coffeebaron

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#1133096 21-Sep-2014 12:56

I did just say "maybe", but certainly the RBI rollout being extended was in there. They probably had the GCSB checking that Tim voted for them, and if he didn't, then they will replace his local DSLAM with a Conklin.

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Talkiet

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#1133102 21-Sep-2014 13:17

NZtimbo: [snip]
@sbiddle
[snip] If Chorus can increase the dimensioning from 75kbps to 150kbps why not increase it to a more usable level like 600kbps or more, oh that's right it would mean their Boost HD and Boost VDSL offerings would be watered down. I am concerned with Chorus proposing to dimension the EUBA service "going forward".
[snip]

Mainly it's because the people that make the decisions, while occasionally producing some clangers, still have a understanding of the technical and economic implications light years ahead of yours.

Cheers - N

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NZtimbo

165 posts

Master Geek

#1133291 21-Sep-2014 22:09

@michaelmurfy
Server running 24/7, only downloads Linux ISO's and Crashplan backups when I'm sleeping or at work, HTPC and Pivos XIOS only on when used for watching mythTV recordings from server or attempting YouTube videos, desktop only used in the evening after tea and homework, Chromebook used for chatting or geekzone forums, couple of Squeezeboxes for streaming music, except in the evening when they pause and re-buffer too much. So I do have a few toys on the network but I'm not continuously downloading as you sound like you're suggesting.

So here's another graph you can comment on if you like, trying to watch a 640x360 video about the Ingress game. Buffered three times waiting for this traffic graph from my pfSense box, only the HTPC box running nothing else to sap available throughput...

Tim

hio77

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#1133293 21-Sep-2014 22:11

i must ask, considering your using pfsense, do you run squid and such to try and save some bandwidth there?

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NZtimbo

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#1133295 21-Sep-2014 22:16

@hio77
It's running on a pcengines board with CF card, had squid working until a bad reboot and had to wipe the card and restart, something wasn't right mounting the USB stick for caching. Never got back to sorting it and other things taking my free time at the moment.

Tim

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