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165 posts

Master Geek

#147241 13-Jun-2014 10:20
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Hi All

Resident congestion moaner here... we've moved to petitioning for better broadband along with another area just north of Dunedin.  So far the reception within the community has been great with quite a few signing the petition while dropping the forms off.

Hoping for the best expecting the worst.

Latest graph of our congestion issues...

As a resident in Outram for the last 9 years I've noticed reducing quality of our Broadband Internet especially in the last year or so.  I've been monitoring the speeds and have found our peak time evening speeds can reduce to 10-15% of the highest recorded speed we can get when we are all sleeping.  This makes homework take longer especially with more utilisation of the incredible School Ultranet.  Videos pause and re-buffer, downloads take longer and businesses needing to upload documents, photos, drawings etc have to wait 10-20 times longer than those on the slowest UFB plans.  A friend in town recently got the slowest UFB fibre plan, he gets 33 times the peak time evening speed we endure.  

We had Clare Curran here a few weeks ago so I discussed this and our patchy cellular coverage.  Clare sent letters to Telecom, Vodafone and Chorus with my concerns; they all came back incredibly unhelpful.  As Outram is outside both the Ultra-Fast Broadband and Rural Broadband Initiative (DSL) areas our coverage is as good as it's going to get and there are no plans to upgrade our telephone exchange.  

Plan prices and data caps on the Wireless Broadband services are prohibitive for families on a budget.  So what can we do...?  

Clare Curran is supporting us with a petition to the House of Representatives which I have endorsed and fully support.  There are petition forms at the School Office, Dairy, Cafes, Pub, Medical Centre, Petrol Station etc, I also hope to get out and knock on doors to get as many people to sign the petition as I can.  Please support this petition by adding your name and signing it.  If we miss out on getting UFB or our exchange upgraded, similar to more rural cabinets, we will have to suffer with a poor quality, slow,  congested just when you want to use it service, but continue to pay as much as or more than our friends in town.  

Thanking you for your support
Tim Gibson

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28951 posts

Uber Geek

Biddle Corp
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  #1065400 14-Jun-2014 10:37
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quickymart: Also - according to the Chorus site, you should be getting broadband around 5 Mb/s or more currently.

he was getting just over 5 megabit off peak, but 0.4 megabit on peak if you look at his graphs.

Which is still 10x faster than the Commerce Commission regulated broadband offering which needs to deliver 32kbps sustained to users over a 15 minute period.

426 posts

Ultimate Geek

Chorus NZ

  #1081740 6-Jul-2014 09:34
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Personal Opinion:  Sorry I stopped reading at Page 6, apologies if this has been covered!

My understanding is the current RBI Rollout finishes in the next year or two.  Communities should be petitioning their local MPS (of both colours) for Election year announcements for the next round of RBI that would address all remaining areas not currently covered by UFB/RBI.  We all pay into this funding through our Telco bills and taxes and this would support Chorus to finish this work, given all the issues going on.


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Uber Geek

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  #1162436 26-Oct-2014 15:14
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This thread is just going around in circles.

1) Complain about speed.
2) no, don't want to pay for a fix.
3) get owned because internet is actually still functional.
4) wait 20
5) goto 1

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Uber Geek

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  #1184132 27-Nov-2014 14:47
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RJKIng: So timboNZ have you solved your unpleasant interwebz problem yet?

He'll move to Gigatown now.

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  #1308112 20-May-2015 07:03
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Looks like some good news:

Outram is getting an upgrade!

Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.


Cel-Fi supply and installer - boost your mobile phone coverage legally
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour


Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

165 posts

Master Geek

  #1308139 20-May-2015 08:32
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Yes, an absolutely fabulous result, I'm sure this forum and the petition were discussion topics and I think Chorus has done the right thing.

The petition, submission to the Commerce Committee, response from Hon Amy Adams and supplementary submission were all well worth while.

Many neigh sayers here will beg to differ...

Thank you all.


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Uber Geek

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  #1710326 26-Jan-2017 22:03
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UFB to outram? no! this can't happen!




Congrats Outram and Tim. Now I'll need to open up a thread to why Wakefield is covered but not Foxhill which is only just outside of Wakefield. Like, it is only 5mins away by car.

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