Is this acceptable fibre installation?

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2487 posts

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#1078990 2-Jul-2014 23:22

It could be thrust or directional drilled under the drive, there would be no repairs needed.

If the OP finds green conduit at the house then the installer will have some answering to do anyway.

mattwnz

20111 posts

Uber Geek

#1078991 2-Jul-2014 23:25

starcub:
insane:
richms: First world problem.

If you dont like the free install then feel free to pay someone else to redo it in a manner that you are happy with.

Maybe so, but this is infrastructure we're talking about, not some temporary service for the current owner. If you took pride in your properties appearance I'm sure you'd be a bit miffed to find that quality of work.

I was given several options by the Chorus tech's who visited my place, trench down my 40m driveway, run a new aerial cable, or use existing phone line conduit. In the end the latter was done and apart from the new little white box on the wall you would never know.

@OP, In the mean time you might need to get some paint and dirt to cover that while you try get it fixed.

As far as I know the guys aren't from Chorus. They are contractors. I'm gonna contact Chorus to see if they can fix it. I'd prefer they send a different contractor.

Do they subcontract the work out then? If so they would still be totally responsible for their subbies.

darkasdes2

426 posts

Ultimate Geek

#1078992 2-Jul-2014 23:26

andrewNZ: What a disgrace! If they tried to do this at my house I'd tell them to pack it up and leave. These quick and dirty installs companies do are bull crap, they should at least be giving the customer the option of a professional install even if there is a cost.

IMO, if that conduit gets damaged, the only party responsible is the installer.

+1

Does this get classed as an overhead install or underground install?

mattwnz

20111 posts

Uber Geek

#1078993 2-Jul-2014 23:27

andrewNZ: It could be thrust or directional drilled under the drive, there would be no repairs needed.

If the OP finds green conduit at the house then the installer will have some answering to do anyway.

Is potentially dangerous though. I have seen power wires laid directly under concrete (eg for someones exterior lights), and if they hit that it could lead to bigger problems.

insane

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#1078994 2-Jul-2014 23:27

Yup the subbies are mostly Transfield around here, but the two guys who inspected my property (on two separate occasions) represented Chorus, their vehicles were branded as were the clothes they were wearing.

mattwnz

20111 posts

Uber Geek

#1078995 2-Jul-2014 23:28

darkasdes2:
andrewNZ: What a disgrace! If they tried to do this at my house I'd tell them to pack it up and leave. These quick and dirty installs companies do are bull crap, they should at least be giving the customer the option of a professional install even if there is a cost.

IMO, if that conduit gets damaged, the only party responsible is the installer.

+1

Does this get classed as an overhead install or underground install?

I would say it is overhead. The good thing I guess is that it is easily accessible. But if a bugler wanted to cut your security system from the outside world, all they would need to do is cut the conduate and wire. Not good in the case of vandalism either as it is easily accessible.

starcub

84 posts

Master Geek

#1078997 2-Jul-2014 23:29

mattwnz:
tardtasticx:
gehenna: I would have thought getting it from the street to your door would be your own cost? i.e. if you want it under the driveway you need to dig up your driveway. Can't see Chorus or the ISP paying for this.

Pretty sure they have to cover cost of install up to so many meters, and this changes depending on installer (ie Chorus) and how fibre arrives (street or power pole).

I think the above install looks horrible due to the bright white conduit. But would probably think it'll last longer. Less impact from dirt, less moisture around it since it'll only get wet when directly rained on unlike if it was buried etc. But probably more susceptible to damage, like car hitting it maybe, damage when gardening or whatever. I think it'll be fine though. They wouldn't install something if its not acceptable practice.

It won't last longer, becuase it will be subject to UV light, and will yellow and break down after a relatively short period, say within 10years, so the pipe will eventually crack. It will it also susceptible to someone breaking when doing work on the fence or gardening, as it is exposed. Underground it should last almost forever as the PVC won't be subject to UV. It also won't get wet, as it should be sealed.

But I can see why they did it, as it was the easiest solution. If they have to put it under the drive it will be very costly, and will also mean there is a horrible join down the driveway(unless they re-lay the whole driveway again). But I wonder if they did put it underground, who is supposed to cover the cost or repairing the drive. I mean have they taken a short cut, or is it a legimate install? Is there documentation of how installs should be taking place?

I'd think this is a very common situation for subdivided properties? And I've heard a lot cases where they just have to dig the drive way. It would cost a little more but you'd want it done for good.

Mighty Ape

Shop now on Mighty Ape (affiliate link).

starcub

84 posts

Master Geek

#1078998 2-Jul-2014 23:31

andrewNZ: It could be thrust or directional drilled under the drive, there would be no repairs needed.

If the OP finds green conduit at the house then the installer will have some answering to do anyway.

Just took this photo. The conduit on the left is the new one for fibre and the one on the right is existing copper I think. I didn't find any green conduit.

They dug the concrete from the retaining wall to my house. (approx 1 metre)

mattwnz

20111 posts

Uber Geek

#1078999 2-Jul-2014 23:32

Luckily I have a metal drive, so easy to dig up, but have to wait at least 5 + years before I get fibre unless I move.

darkasdes2

426 posts

Ultimate Geek

#1079000 2-Jul-2014 23:33

mattwnz:
darkasdes2:
andrewNZ: What a disgrace! If they tried to do this at my house I'd tell them to pack it up and leave. These quick and dirty installs companies do are bull crap, they should at least be giving the customer the option of a professional install even if there is a cost.

IMO, if that conduit gets damaged, the only party responsible is the installer.

+1

Does this get classed as an overhead install or underground install?

I would say it is overhead. The good thing I guess is that it is easily accessible. But if a bugler wanted to cut your security system from the outside world, all they would need to do is cut the conduate and wire. Not good in the case of vandalism either as it is easily accessible.

This install just says trouble to me with all the things that could go wrong whether its unintentional or intentional

insane

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#1079004 2-Jul-2014 23:40

starcub:

Just took this photo. The conduit on the left is the new one for fibre and the one on the right is existing copper I think. I didn't find any green conduit.

They dug the concrete from the retaining wall to my house. (approx 1 metre)

Whoa hold up, they are required to return anything they touch back to it's original condition (as best as reasonably possible). Looks like they owe you some concrete!

I won't even comment on that uncovered wire... are they only part way through the install?

richms

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#1079005 2-Jul-2014 23:40

andrewNZ:
And who are you going to get to do that?

No one is allowed to touch it except Chorus (I'm assuming it's their network), and contacting/contracting them directly is near enough to impossible.
At least part of an install is supposed to be subsidised. There will likely be no part of that install that is reusable so the cost will be for an install from scratch, AND it'll cost more to undo what's been done.

Any directional drilling or trenching company can push chorus conduit thru to their spec, and then chorus come out and move services over to the new conduit.

They have an install. It is working. If they had requirements about the aesthetics of the install it should have been discussed with chorus before the installation and the private contractor arranged for anything above spec of what chorus would install from the govt contribution towards the installation.

Richard rich.ms

andrewNZ

2487 posts

Uber Geek
Inactive user

#1079007 2-Jul-2014 23:42

I'm guessing it's not finished, which is actually good. I'd be causing a fuss now before they finish, I'd even consider actively delaying them.

starcub

84 posts

Master Geek

#1079009 2-Jul-2014 23:43

insane:
starcub:

Just took this photo. The conduit on the left is the new one for fibre and the one on the right is existing copper I think. I didn't find any green conduit.

They dug the concrete from the retaining wall to my house. (approx 1 metre)

Whoa hold up, they are required to return anything they touch back to it's original condition (as best as reasonably possible). Looks like they owe you some concrete!

I won't even comment on that uncovered wire... are they only part way through the install?

Oh, sorry should have mentioned this, they said they will come back to put some concrete back.

starcub

84 posts

Master Geek

#1079010 2-Jul-2014 23:45

andrewNZ: I'm guessing it's not finished, which is actually good. I'd be causing a fuss now before they finish, I'd even consider actively delaying them.

Yeah, that's what I thought I'd do after seen the replies here. Should I raise the issue with Chorus or the contractors?

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