starcub:

insane:

richms: First world problem.

If you dont like the free install then feel free to pay someone else to redo it in a manner that you are happy with.

Maybe so, but this is infrastructure we're talking about, not some temporary service for the current owner. If you took pride in your properties appearance I'm sure you'd be a bit miffed to find that quality of work. 

I was given several options by the Chorus tech's who visited my place, trench down my 40m driveway, run a new aerial cable, or use existing phone line conduit. In the end the latter was done and apart from the new little white box on the wall you would never know.


@OP, In the mean time you might need to get some paint and dirt to cover that while you try get it fixed.

As far as I know the guys aren't from Chorus. They are contractors. I'm gonna contact Chorus to see if they can fix it. I'd prefer they send a different contractor.

andrewNZ: What a disgrace! If they tried to do this at my house I'd tell them to pack it up and leave. These quick and dirty installs companies do are bull crap, they should at least be giving the customer the option of a professional install even if there is a cost.

IMO, if that conduit gets damaged, the only party responsible is the installer.

andrewNZ: It could be thrust or directional drilled under the drive, there would be no repairs needed.

If the OP finds green conduit at the house then the installer will have some answering to do anyway.

darkasdes2:

andrewNZ: What a disgrace! If they tried to do this at my house I'd tell them to pack it up and leave. These quick and dirty installs companies do are bull crap, they should at least be giving the customer the option of a professional install even if there is a cost.

IMO, if that conduit gets damaged, the only party responsible is the installer.

+1

Does this get classed as an overhead install or underground install?

mattwnz:

tardtasticx:

gehenna: I would have thought getting it from the street to your door would be your own cost?  i.e. if you want it under the driveway you need to dig up your driveway.  Can't see Chorus or the ISP paying for this.

Pretty sure they have to cover cost of install up to so many meters, and this changes depending on installer (ie Chorus) and how fibre arrives (street or power pole).

I think the above install looks horrible due to the bright white conduit. But would probably think it'll last longer. Less impact from dirt, less moisture around it since it'll only get wet when directly rained on unlike if it was buried etc. But probably more susceptible to damage, like car hitting it maybe, damage when gardening or whatever. I think it'll be fine though. They wouldn't install something if its not acceptable practice.

It won't last longer, becuase it will be subject to UV light, and will yellow and break down after a relatively short period, say within 10years, so the pipe will eventually crack. It will it also susceptible to someone breaking when doing work on the fence or gardening,  as it is exposed. Underground it should last almost forever as the PVC won't be subject to UV. It also won't get wet, as it should be sealed.

But I can see why they did it, as it was the easiest solution. If they have to put it under the drive it will be very costly, and will also mean there is a horrible join down the driveway(unless they re-lay the whole driveway again). But I wonder if they did put it underground, who is supposed to cover the cost or repairing the drive. I mean have they taken a short cut, or is it a legimate install? Is there documentation of how installs should be taking place?

andrewNZ: It could be thrust or directional drilled under the drive, there would be no repairs needed.

If the OP finds green conduit at the house then the installer will have some answering to do anyway.

mattwnz:

darkasdes2:

andrewNZ: What a disgrace! If they tried to do this at my house I'd tell them to pack it up and leave. These quick and dirty installs companies do are bull crap, they should at least be giving the customer the option of a professional install even if there is a cost.

IMO, if that conduit gets damaged, the only party responsible is the installer.

+1

Does this get classed as an overhead install or underground install?

I would say it is overhead. The good thing I guess is that it is easily accessible. But if a bugler wanted to cut your security system from the outside world, all they would need to do is cut the conduate and wire. Not good in the case of vandalism either as it is easily accessible.

starcub: 

Just took this photo. The conduit on the left is the new one for fibre and the one on the right is existing copper I think. I didn't find any green conduit.

They dug the concrete from the retaining wall to my house. (approx 1 metre)

andrewNZ:
And who are you going to get to do that?

No one is allowed to touch it except Chorus (I'm assuming it's their network), and contacting/contracting them directly is near enough to impossible.
At least part of an install is supposed to be subsidised. There will likely be no part of that install that is reusable so the cost will be for an install from scratch, AND it'll cost more to undo what's been done.

insane:

starcub: 

Just took this photo. The conduit on the left is the new one for fibre and the one on the right is existing copper I think. I didn't find any green conduit.

They dug the concrete from the retaining wall to my house. (approx 1 metre)

Whoa hold up, they are required to return anything they touch back to it's original condition (as best as reasonably possible). Looks like they owe you some concrete!

I won't even comment on that uncovered wire... are they only part way through the install?

andrewNZ: I'm guessing it's not finished, which is actually good. I'd be causing a fuss now before they finish, I'd even consider actively delaying them.