Running an alarm over VoIP (even if it seems to work) is not a scenario I'd recommend to anybody. Something working 98% of the time is not good enugh.
sciascia: Original poster here - thanks heaps for all the replies but I wonder if we've got hung up on the VOIP alarm.
We're after recommendations/experiences on fibre providers (good service, good phone support etc).
Or is everyone bringing up the alarm because everyone is recommending Orcon?