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31 posts

Geek


Topic # 150431 22-Jul-2014 15:56
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Anyone here know of this provider?  Apparently, its not the Wimax service offered by Smartnet.

My niece did a computer course and through that was signed up for broadband.  Now the provider seems to have disappeared, Smartnet say it isn't them, none answers the phones and the people who ran the computer course aren't responding either.

So far, she is still getting her service, but her special startup deal has ended & payments have stopped.  

Any leads on how she can contact them would be appreciated.  

Cheers

Charlie

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335 posts

Ultimate Geek
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Trustpower

  Reply # 1093803 22-Jul-2014 17:18
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If she goes to http://www.whoismyisp.org/ on her connection if it is still live it should tell her which company her IP address belongs to and might help narrow it down




Any comments made are my personal views and does not represent those of my employer




31 posts

Geek


  Reply # 1093888 22-Jul-2014 19:59
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Thanks for your help, she has now managed to make contact.

Cheers

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