Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8


2090 posts

Uber Geek
+1 received by user: 848


  Reply # 1191586 8-Dec-2014 14:02
Send private message

Ok, so after signing up on the 2nd, got a text and email at 4:00PM on Friday the 6th:

Site visit booked for Monday 9-10AM - please ring to confirm.

Rang - on hold for 10 minutes, guy answered then I was hung up on. Sigh.
Rang - on hold for 10 minutes, cut me off while on hold. Sigh.
Got home, rang - outside of our business hours. Sigh.

They rang me on Saturday to confirm date and time - confirmed. All Good. Sounds like install is booked for Thursday the 11th.

Monday Morning, I had a dentist visit at 9:30, so hung around until 9:20, noone showed. Explained to my wife what needed to happen.

Got back at 9:50, no show. Rung the number again.

10 minutes on hold, confirmed booking, they contacted Tech. Apparently he had van trouble and wasn't available. Very apologetic and they are trying to find someone else. 

All understandable - but annoying.



2090 posts

Uber Geek
+1 received by user: 848


  Reply # 1192025 9-Dec-2014 11:30
Send private message

So a friendly installer popped by yesterday and said they could do today.

They are currently at my house attempting to blow the fibre through existing ducting (which they said might not work).

So ended up getting install 2 days early.

Awesome!

 
 
 
 




2090 posts

Uber Geek
+1 received by user: 848


  Reply # 1192740 10-Dec-2014 10:30
Send private message

So installer was at home most of the day apparently tried a bunch of things to try and get the fibre through with no luck.

Went to East Tamaki to get a combined fibre/copper cable which they were going to pull through and replace the existing copper but on further inspection apparently this wasn't going to work either.

So someone will be coming to cut a trench in my driveway today or tomorrow.

Bugger. Good communication so far.

Apparently had I gone for a different provider they could have just ditched the copper and pulled the fibre through no worries. However not interested in changing provider.

5986 posts

Uber Geek
+1 received by user: 907

Trusted
Lifetime subscriber

  Reply # 1192759 10-Dec-2014 10:55
Send private message

Well, you've managed to get further than I have; the prequal database is showing UFB available at my address, but the order has been rejected due to it supposedly not being available. Apparently Chorus has two different databases!

Edit 11 Dec: Got past that roadblock :)

121 posts

Master Geek
+1 received by user: 28


  Reply # 1192778 10-Dec-2014 11:05
Send private message

The footpaths in my street have just been repaved by the council for the first time in 15 years. They are pristine, so I think the diggers must be coming soon for our UFB rollout ;-)



2090 posts

Uber Geek
+1 received by user: 848


  Reply # 1195222 10-Dec-2014 21:00
Send private message

So apparently concrete cutting needs further approvals - so been delayed.

Outside install will be done by Wednesday - inside install Wednesday afternoon.





2090 posts

Uber Geek
+1 received by user: 848


  Reply # 1195223 10-Dec-2014 21:00
Send private message

So apparently concrete cutting needs further approvals - so been delayed.

Outside install will be done by Wednesday - inside install Wednesday afternoon.





2090 posts

Uber Geek
+1 received by user: 848


  Reply # 1195533 11-Dec-2014 12:41
Send private message

Concrete cutters rang this morning at 8:30 - were onsite at 9:00.

Will take some photos when I get home. Now just have to wait until inside install next Wednesday.

749 posts

Ultimate Geek
+1 received by user: 124

Subscriber

  Reply # 1195564 11-Dec-2014 13:50
Send private message

Behodar: Well, you've managed to get further than I have; the prequal database is showing UFB available at my address, but the order has been rejected due to it supposedly not being available. Apparently Chorus has two different databases!

Edit 11 Dec: Got past that roadblock :)


So how did you get things sorted - the Chorus map for us says 'UFB fibre up to 200 Mbps latest forecast date Nov-2014' still, and we're probably about a dozen houses away from you. I've emailed Chorus, and it seems to be at the 'thanks for letting us know, we'll get back to you stage'.




rb99


5986 posts

Uber Geek
+1 received by user: 907

Trusted
Lifetime subscriber

  Reply # 1195565 11-Dec-2014 13:52
Send private message

I got my ISP to do a manual prequal and it came back positive. It looks like they just haven't updated the map yet. I'll keep you posted with any progress :)

749 posts

Ultimate Geek
+1 received by user: 124

Subscriber

  Reply # 1195571 11-Dec-2014 14:02
Send private message

Thanks, will also let you know if I hear anything further - emailed Chorus early on Tuesday, don't know how long it'll take. Thought about asking for a prequel thingy, but still trying to decide whether to stick with Spark, which would no doubt be the least trouble, or saving a bit each month (which can actually add up a bit) and trying out Snap, or My Republic, or Unlimited Internet, or Full Flavour, hmmmm




rb99


5986 posts

Uber Geek
+1 received by user: 907

Trusted
Lifetime subscriber

  Reply # 1195572 11-Dec-2014 14:04
Send private message

rb99: Thanks, will also let you know if I hear anything further - emailed Chorus early on Tuesday, don't know how long it'll take. Thought about asking for a prequel thingy, but still trying to decide whether to stick with Spark, which would no doubt be the least trouble, or saving a bit each month (which can actually add up a bit) and trying out Snap, or My Republic, or Unlimited Internet, or Full Flavour, hmmmm

Snap and Full Flavour aren't available here (which makes the decision a bit easier!)

I've never heard of Unlimited Internet.

749 posts

Ultimate Geek
+1 received by user: 124

Subscriber

  Reply # 1195578 11-Dec-2014 14:14
Send private message

Well don't know about Snap! who seem tempting (though the 2 year contract puts me off a bit), but Full Flavour have said they'd be OK with Eastern Bay installs, and Unlimited Internet seem to be available, though haven't made any kind of formal request to them to find out for sure, and UFB 100/50 for $95pm sounds good to me (and yes I am cheap).




rb99


5986 posts

Uber Geek
+1 received by user: 907

Trusted
Lifetime subscriber

  Reply # 1195581 11-Dec-2014 14:31
Send private message

rb99: Full Flavour have said they'd be OK with Eastern Bay installs

Interesting; the site only mentions Tauranga so I made an assumption.

749 posts

Ultimate Geek
+1 received by user: 124

Subscriber

  Reply # 1196849 13-Dec-2014 13:28
Send private message

Checked Chorus map again just now and still get the same 'UFB fibre up to 200 Mbps latest forecast date Nov-2014', so I checked it on Sparks address checker and it says UFB is available, thinks yay. Checked every other provider I could think off and the only other provider who also says UFB available is Slingshot. Hmm. Maybe they use different Chorus databases, as Behodar said.




rb99


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.