Site visit booked for Monday 9-10AM - please ring to confirm.
Rang - on hold for 10 minutes, guy answered then I was hung up on. Sigh.
Rang - on hold for 10 minutes, cut me off while on hold. Sigh.
Got home, rang - outside of our business hours. Sigh.
They rang me on Saturday to confirm date and time - confirmed. All Good. Sounds like install is booked for Thursday the 11th.
Monday Morning, I had a dentist visit at 9:30, so hung around until 9:20, noone showed. Explained to my wife what needed to happen.
Got back at 9:50, no show. Rung the number again.
10 minutes on hold, confirmed booking, they contacted Tech. Apparently he had van trouble and wasn't available. Very apologetic and they are trying to find someone else.
All understandable - but annoying.