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  Reply # 1279719 9-Apr-2015 15:22
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richms: What address was on the concent form? That should be where they can install it to?


Found a copy. Their usual street address is hand written on the form (which looks like you just download the template from the chorus website)




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  Reply # 1279745 9-Apr-2015 15:35
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I would just tweet chorus and see if they can get it resolved, they are pretty good on social.




Richard rich.ms

 
 
 
 


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  Reply # 1280391 10-Apr-2015 12:19
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ajobbins:
richms: What address was on the concent form? That should be where they can install it to?


Found a copy. Their usual street address is hand written on the form (which looks like you just download the template from the chorus website)


Please PM me the address you need it connected at. I have access to other tools which may be more up to date and have detailed information on the specific address.

The map on the Chorus website, although accurate, is by comparison quite generalised.




The views expressed by me are not necessarily those of my employer Chorus NZ Ltd




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  Reply # 1280930 11-Apr-2015 10:30
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Thanks all - have a positive lead to pursue




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  Reply # 1288420 21-Apr-2015 12:31
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Moving into Stonefields (Vialou Lane) and just noticed we are out of the fibre zone and next planned install is 2017.  How accurate are these maps as I thought that most of Stonefields in Auckland had fibre setup already.

This is a new build and just finished this month.

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  Reply # 1288471 21-Apr-2015 13:18
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See below for 2 conflicting views on the Chorus page...  Seems like its a matter of millimetres :-)
One shows we are in zone, the other shows that we are not.




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  Reply # 1288504 21-Apr-2015 14:00
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Malingo: See below for 2 conflicting views on the Chorus page...  Seems like its a matter of millimetres :-)
One shows we are in zone, the other shows that we are not.



I managed to work out the address you were looking at, and checked it in Chorus Portal (the Chorus provisioning system). Result is below - go ahead and order it from your chosen ISP. I have witheld the exact address even though it is pretty clear on the map you provided.

Location ID: 102113859
Location: ** VIALOU LANE, STONEFIELDS, AUCKLAND 1072
SAM ID: 8782484  
Network and Location Information
Fibre Availability Status: Ready
Product Offer Zone:Non-UFB LFC Area:Chorus UFB
Availability Date:
Point of Interconnect:GLF/MDR
Install Type:Standard Install (Basic)
Install Distance:16.02 meters
Service Lead Type:Underground
Dwelling Type:SDU
MDU Class: Class 0
ROW:No
Consent Status:Not Required
MDU Build Status:Ready for Provisioning
Central Office:TMK




The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


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  Reply # 1288507 21-Apr-2015 14:02
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It's actually 16B Vialou. The address keeps defaulting to 22. Could you check 16B please ?

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  Reply # 1288512 21-Apr-2015 14:05
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Malingo: It's actually 16B Vialou. The address keeps defaulting to 22. Could you check 16B please ?


Hmm - I see your dilemma - The Chorus Portal shows that address status as Planned. I'll see if I can get any further info and come back to you.




The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


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