Athlonite: PBtech sound like they're trying to shirk their warranty obligations the CGA states if it's not doing what it's supposed to be doing ( fit for purpose ) then you have the right of repair swap or refund
I think part of it may be the length of time I've had it - I got it in April.
From memory, it's up to the retailer to choose what they want to do, right? I can't go in there and say "I want a refund, and that's that" - they can say, well we're going to repair/replace it first, eh?