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  Reply # 1112945 21-Aug-2014 16:28
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timmmay: I'm not sure it's fair to say you have to pay for the Snap phone line, it's included not an extra cost. Maybe it adds a few dollars onto the plan, maybe it's free and paid for with toll charges. Snaps cheapest plan ($75) is cheaper than Spark ($85), VF won't tell me a price without going through their address checker which doesn't recognise my UFB supplied address as eligible.


I am looking for unlimited - Snap's price is $139.99/m, Vodafone's naked UFB price is $115/m (100/50).
That sort of pricing difference is too significant, especially when Vodafone offers unlimited (200/50) for $145/m
Can't help but think that snap's pricing includes phone line charges - even if it's not an "extra" cost.
Nothing against them, that's just how the $$ stacks up.

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  Reply # 1112958 21-Aug-2014 16:45
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$25/month does add up over the years. I was looking at the 80GB level, because I have trouble getting close to that even with some streaming media.




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  Reply # 1112962 21-Aug-2014 16:55
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I'm with Slingshot with ADSL, but they don't offer Fibre in New Plymouth.  I signed up with Snap for fibre on the 11th August, the contractor came on Tuesday the 19th to check over everything which took 5 minutes and fibre will be installed Monday the 25th. The Fritz box looks pretty awesome, and I paid the extra $50 for the 7390.

I had heard some horror stories on install time, so am very happy with it all done within 2 weeks.  Mine is via over head lines, but I'm surprised they will run it down an external wall and under the house instead of through the roof like the phone line.

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  Reply # 1112970 21-Aug-2014 17:01
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Orcon is quite good, however the genius isn't the best. Their voip is quite good, sounds better than POTS. You could use your own router, but i'm pretty sure it's against their Terms and Conditions. If/when Bigpipe starts offering UFB I would probably go with them and 2talk for voice if you need it. If you don't want your phoneline over voip Spark uses the PSTN.

Also, with using another router other than the Genius on Orcon for voip, it isn't reccomended and I have had a lot of issues by doing that.




Home ADSL:                                                             School: 
 




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  Reply # 1113021 21-Aug-2014 17:58
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Does anyone else have experience with Vodafone UFB? I am concerned about routing issues I've heard about the cable service, but I'm hoping that isn't the case with fibre

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  Reply # 1113051 21-Aug-2014 18:46
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dcole13: Orcon is quite good, however the genius isn't the best. Their voip is quite good, sounds better than POTS. You could use your own router, but i'm pretty sure it's against their Terms and Conditions. If/when Bigpipe starts offering UFB I would probably go with them and 2talk for voice if you need it. If you don't want your phoneline over voip Spark uses the PSTN.

Also, with using another router other than the Genius on Orcon for voip, it isn't reccomended and I have had a lot of issues by doing that.


AFAIK it's not against their T&C's, but not supported

I am Curreently using Orcon DSL with my own router using a linksys PAP2T for the phone and have had way less problems since making the switch




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  Reply # 1113142 21-Aug-2014 20:30
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It appears Slingshot no longer, or never did offer naked UFB either, which means options become much more limited. Quite sad, really.

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  Reply # 1113148 21-Aug-2014 20:43
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hyperman:
dcole13: Orcon is quite good, however the genius isn't the best. Their voip is quite good, sounds better than POTS. You could use your own router, but i'm pretty sure it's against their Terms and Conditions. If/when Bigpipe starts offering UFB I would probably go with them and 2talk for voice if you need it. If you don't want your phoneline over voip Spark uses the PSTN.

Also, with using another router other than the Genius on Orcon for voip, it isn't reccomended and I have had a lot of issues by doing that.


AFAIK it's not against their T&C's, but not supported

I am Curreently using Orcon DSL with my own router using a linksys PAP2T for the phone and have had way less problems since making the switch

I used it on my Nexus 5 for a while, but started to have problems and ended up with no phone for a while. However, the helpful staff from Orcon (actually, a lot of staff from other company are on here and are helpful as well) on here got it fixed.




Home ADSL:                                                             School: 
 


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  Reply # 1113476 22-Aug-2014 15:03
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My only customer service interactions with Vodafone recently have been very poor.
Waited on the phone for over an hour to find out what IP address was required for a friend's cable modem, and then they wouldn't even give it to me without going through a detailed step by step troubleshooting (when I knew the issue was just needing the IP address).
Having said that, I'm sure most people rarely need to contact their ISP support so maybe the cost is more important.

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