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4 posts

Wannabe Geek
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  Reply # 1175732 14-Nov-2014 11:35
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Hi guys and girls,

My name is Karol, I just started working for Unlimited Internet and I'm replacing Sam "Sangamathuse" who has been answering your queries so far.
I've never used these forums before so bear with me!

 

 

 

Nil Einne: I'm guessing it's still too early to tell how much unlimited are going to be shaping P2P?

And a question to Unlimited, since you only offer clothed DSL with phone service with another provider and naked DSL, and the the only phone service you offer is VoIP, have you considered how the Chorus UBS charging changes are going to affect you? It seems unlikely you're going to be able to maintain a price of $49 for unlimited clothed VDSL (well I presume these changes effect VSDL as well) or $39 for unlimited clothed ADSL when the changes come in less than a month, but I can't see any mention of the likely future price increase anywhere. I presume you're aware of what I'm talking about which was been discussed here http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=154081 and elsewhere and more importantly, the details must have been something available to you before it was discussed here.

Since so far there's no sign of any of the homeline providers offering to pass on any credit (AFAIK) which from what I've read they'll get, it seems your current clothed plans could become uncompetitive (if they go up by $20, plus a $45 min homeline your unlimited VDSL service will effectively be $114 which is cheaper than some who aim for a fairly high level of service, but not by much, and that's assuming $45). You either need to start offering PSTN homelines yourself with the clothed services or just give up on them and stick with the naked one IMO. Of course homeline providers could just be slow, so it's probably worth waiting to see how things play out, but you should at least warn putative customers of the upcoming price change.


I see the HD web site no longer advertises prices, I assume they are redoing there site due to the coming product changes from Chrous on the 1st December.

Unlimited Internet is also not accepting new customers as per the notice on their home page.

Will have to check back later I guess.


Hi Nil & CloudScaleLtd,

Yes, the Chorus change is affecting our services, that is why we are currently updating our prices and currently closed all signups!
We should have that up and running early next week.




359 posts

Ultimate Geek
+1 received by user: 16


  Reply # 1180291 20-Nov-2014 18:57
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l0lek: Hi guys and girls,

My name is Karol, I just started working for Unlimited Internet and I'm replacing Sam "Sangamathuse" who has been answering your queries so far.
I've never used these forums before so bear with me!
  <smipped>

Hi Nil & CloudScaleLtd,

Yes, the Chorus change is affecting our services, that is why we are currently updating our prices and currently closed all signups!
We should have that up and running early next week.



Hmm does Unlimited Internet  have a different definition of "early" (next week) to everyone else? Joking of course, more seriously any update on when the new prices will be available? 

Cheers

4138 posts

Uber Geek
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  Reply # 1180302 20-Nov-2014 19:21
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Just visited their website:

"Currently we are not accepting new customer signups, we are changing our service offerings, please check back again shortly"




Sideface


359 posts

Ultimate Geek
+1 received by user: 16


  Reply # 1180305 20-Nov-2014 19:29
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Sideface: Just visited their website:

"Currently we are not accepting new customer signups, we are changing our service offerings, please check back again shortly"


Yeah that's what they're supposed to be updating by early this week.

4 posts

Wannabe Geek
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  Reply # 1180609 21-Nov-2014 10:16
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Nil Einne:
Sideface: Just visited their website:

"Currently we are not accepting new customer signups, we are changing our service offerings, please check back again shortly"


Yeah that's what they're supposed to be updating by early this week.


Yeah sorry guys, we're still adding new content.
Could someone tell me how to edit/remove a post? :O



297 posts

Ultimate Geek
+1 received by user: 160

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  Reply # 1180618 21-Nov-2014 10:29
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l0lek:
Nil Einne:
Sideface: Just visited their website:

"Currently we are not accepting new customer signups, we are changing our service offerings, please check back again shortly"


Yeah that's what they're supposed to be updating by early this week.


Yeah sorry guys, we're still adding new content.
Could someone tell me how to edit/remove a post? :O




Top right hand corner of your post. See below





Lannah - find me on twitter.


4 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1180626 21-Nov-2014 10:41
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Flickky:
l0lek:
Nil Einne:
Sideface: Just visited their website:

"Currently we are not accepting new customer signups, we are changing our service offerings, please check back again shortly"


Yeah that's what they're supposed to be updating by early this week.


Yeah sorry guys, we're still adding new content.
Could someone tell me how to edit/remove a post? :O




Top right hand corner of your post. See below



I wish it was that simple!


Ok, sorry guys, but it looks like we won't be accepting new sign-ups till early next year. If this status quo changes I'll let you know!

Thanks,
Karol

Meow
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  Reply # 1180643 21-Nov-2014 11:14
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l0lek: 

I wish it was that simple!

Ok, sorry guys, but it looks like we won't be accepting new sign-ups till early next year. If this status quo changes I'll let you know!

Thanks,
Karol


IIRC you have to have at-least xx posts before you can edit your posts, you have to be trusted before you can "Set Answer" etc. The edit button will eventually come :)




999 posts

Ultimate Geek
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  Reply # 1180647 21-Nov-2014 11:21
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Oh well, I suppose its Murphy's law that we're supposed to be getting UFB at the end of this month and now I won't be able to sign up with one of the front runners for my valuable ?!?! business.




rb99


1255 posts

Uber Geek
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  Reply # 1181007 21-Nov-2014 19:32
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michaelmurfy: IIRC you have to have at-least xx posts before you can edit your posts, you have to be trusted before you can "Set Answer" etc. The edit button will eventually come :)


There's also a time window (30 minutes IIRC) on when you're able to edit the post.




rm *


26792 posts

Uber Geek
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Biddle Corp
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  Reply # 1181010 21-Nov-2014 20:09
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I'm still truly astounded they even launched - the changes to UBA pricing had been signalled for well over a year and should not have been a surprise to anybody.



359 posts

Ultimate Geek
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  Reply # 1181230 22-Nov-2014 12:46
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sbiddle: I'm still truly astounded they even launched - the changes to UBA pricing had been signalled for well over a year and should not have been a surprise to anybody.


I wonder why they killed naked *DSL plans too. And UFB. These shouldn't be affected should they?

That said, other than Slingshot I haven't heard anyone really talk about the effect of the UBA changes on unbundled connections. Have Vodafone and others really moved everyone off unbundled connections or did they at least email people about it a few months ago and no one posted? In fact, IIRC from one of the previous discussions, there is or was at least one person with an unbundled Xnet connection and it seems unlikely they're the only one and it definitely didn't sound like they'd been informed. (Spark may not be so affected as they're the ones people are most likely to have their phone line with, but I wonder.)

(Of course leaving it to the latest minute to tell customers is quite different from launching plans which are gonna be in major trouble in a 2 months or so.)

18 posts

Geek
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  Reply # 1196197 12-Dec-2014 12:25
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l0lek:
Hi Nil & CloudScaleLtd,

Yes, the Chorus change is affecting our services, that is why we are currently updating our prices and currently closed all signups!
We should have that up and running early next week.



Took a bit longer than one month, but they are back with there new prices now...
New site is looking good, liking the UnoTelly clone!
http://unlimitedinternet.co.nz/tv-vpn

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