Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 
BDFL - Memuneh
61784 posts

Uber Geek
+1 received by user: 12438

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 84858 2-Sep-2007 08:57
Send private message

LennonNZ:
freitasm:

That sounds like an excuse from Orcon. It would surprise me you can have the DSL with Orcon, but not the phone line - it's not like a problem changing cables on DSLAM at this point. Ao I very much doubt it's a Telecom problem.


Telecom does have problems at time moving lines over to NCA (non-coded access) to other providers for various reasons. Sometimes the exchanges don't support the options needed to move the line over to NCA or other features such as callminder etc to another provider or it just doesn't work for some reason at Telecom's end.


Ooops. Sorry for my previous comment. You are right - now I remember of similar cases...





255 posts

Ultimate Geek

Trusted

Reply # 84860 2-Sep-2007 09:05
Send private message

LennonNZ: Telecom does have problems at time moving lines over to NCA (non-coded access) to other providers for various reasons. Sometimes the exchanges don't support the options needed to move the line over to NCA or other features such as callminder etc to another provider or it just doesn't work for some reason at Telecom's end.


Would it be that my request for the Smartline services add-on is the issue here? And not so much changing provider for the homeline / tolls?

Thanks.







 
 
 
 


2356 posts

Uber Geek
+1 received by user: 374

Trusted

  Reply # 84876 2-Sep-2007 11:43
Send private message

ictgeeknz:
LennonNZ: Telecom does have problems at time moving lines over to NCA (non-coded access) to other providers for various reasons. Sometimes the exchanges don't support the options needed to move the line over to NCA or other features such as callminder etc to another provider or it just doesn't work for some reason at Telecom's end.


Would it be that my request for the Smartline services add-on is the issue here? And not so much changing provider for the homeline / tolls?

Thanks.


As you probably don't know I too work for Orcon (As Senior Systems Admin). Not knowing your particular case I cannot publicly comment on the problem. Email me directly (email removed) your username and I can email you privately what the actual problem is.

Thanks
Craig


[EDIT (RC): Sorry Craig I have removed your email, so as to help reduce spam, people can PM you.]

573 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 84878 2-Sep-2007 11:59
Send private message

Don't do it! He's an evil monster intent on stealing your megahurtz!

Anyway, I know of several people in Napier that have had no problems getting NCA tolls connected, both with Orcon and other providers. I do however also know a few people in Napier that have had difficulties, but they've always managed to get there in the end with a lot of persistence.

Telecom just get lazy sometimes Tongue out but stick at it and you'll eventually get there... hopefully!

255 posts

Ultimate Geek

Trusted

Reply # 84884 2-Sep-2007 12:37
Send private message

willnz: Don't do it! He's an evil monster intent on stealing your megahurtz!

Anyway, I know of several people in Napier that have had no problems getting NCA tolls connected, both with Orcon and other providers. I do however also know a few people in Napier that have had difficulties, but they've always managed to get there in the end with a lot of persistence.

Telecom just get lazy sometimes Tongue out but stick at it and you'll eventually get there... hopefully!


Thanks for the comment and I do plan on being persistent.

[Self-edit]
Craig just replied, the exchange I'm connected to doesn't support NCA. Cry  







1 | 2 | 3 | 4 | 5 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.