Anyone know why the only RSP in Kapiti is Spark

Forums › New Zealand Broadband › Anyone know why the only RSP in Kapiti is Spark

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ckc

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#1145416 2-Oct-2014 10:21

cyril7: This issue has been a major issue for schools on the Coast, until a month back when Spark added backhaul into the region there were no others, so even though the MoE had paid Chorus to connect every school on the coast to fibre, they could use it for nothing.

Cyril

That's crazy. Not surprising that they'd plough all that money into something and not have anyone to use it, but it's still crazy.

sbiddle: If you don't want to deal with NZ's two biggest players then you'd better start looking at ADSL2+ or VDSL2 availability...

I'll deal with Spark. Last time we just cancelled the order after they screwed up three times in a week. I'm not going anywhere near Vodafone though, because when things started to go wrong we were stuck without service or partial service for long periods, without the ability to leave.

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cyril7

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#1145417 2-Oct-2014 10:23

When I raised it with the appropriate folk in the MoE they were totally unaware of the issue, they then probed through all the appropriate channels to find the nasty truth. I should mention there are a couple of other CFH regions with the exact same issue.

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sbiddle

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#1145419 2-Oct-2014 10:24

ckc:
cyril7: This issue has been a major issue for schools on the Coast, until a month back when Spark added backhaul into the region there were no others, so even though the MoE had paid Chorus to connect every school on the coast to fibre, they could use it for nothing.

Cyril

That's crazy. Not surprising that they'd plough all that money into something and not have anyone to use it, but it's still crazy.

It's not crazy. It's the reality of the UFB world and I've explained in detail above the fundamentals of UFB.

The UFB world isn't one where every RSP will be in every handover region. Early on in the UFB rollout the question was posed "what happens if nobody wants to offer service in an area", to which there never was an answer.

ckc

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#1145420 2-Oct-2014 10:25

Just because it's the reality of a system that people have set up, that doesn't mean it's not crazy for fibre to get plumbed in and then schools be unable to use it. That's like having a cab outside your house and not being able to connect a phone.

sbiddle

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#1145423 2-Oct-2014 10:27

ckc: Just because it's the reality of a system that people have set up, that doesn't mean it's not crazy for fibre to get plumbed in and then schools be unable to use it. That's like having a cab outside your house and not being able to connect a phone.

Not every power company is available nationwide, it's a very similar situation (albeit slightly different because retail power companies don't need to provide their own backhaul to get electricity to a region).

ckc

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#1145436 2-Oct-2014 10:45

You probably wouldn't have a situation where a power company laid lines next to a school and then the school had to run on generators because no one had bothered to put the systems in place to get them connected.

It's bizarre that the Crown would spend all this money subsidising fibre, list schools as priority users and then have no way of connecting those schools to the network. Worse still, that the MoE didn't know about it and it's happening in other areas says there's a lack of communication somewhere. Some process wasn't thought about or isn't being followed correctly.

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#1145483 2-Oct-2014 11:37

ckc: You probably wouldn't have a situation where a power company laid lines next to a school and then the school had to run on generators because no one had bothered to put the systems in place to get them connected.

No.. Because retail energy companies and lines companies are different, as are retail RSP's and the LFC/Chorus

The scenario in the power world would be trying to sign up with a retail power company that doesn't cover your area. The lines company have the lines running past your home, and can connect your home to the grid, but unless you're signing up with a retail company that coves that area you're not going to get connected.

ckc

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#1145498 2-Oct-2014 12:03

I think you're being too literal.

Schools couldn't connect to the fibre network because no fibre provider existed, despite them being considered priority users, and the Ministry of Education knew nothing about it. That's crazy. And the situation is ongoing. It's almost like if the crown subsidised power lines through a populated district, but priority users like schools and hospitals couldn't connect and had to rely on generators because no retailer existed in that area. That too, would be crazy. And also a massive failure in process and communication, and a huge waste of resources.

It doesn't matter if that's how the system runs, because if the system runs that way and these are the end results, it's stupid. It's not nature. I'm not declaring tectonic plate movements stupid because they cause earthquakes. This is human design.

michaelmurfy

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#1145550 2-Oct-2014 13:27

I'm on Spark UFB around this area - works really well. All ISP's screw up but sometimes it is worth giving them another shot.

Never had a problem with support either.

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