My un-consented UFB install

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840 posts

Ultimate Geek

#1184148 27-Nov-2014 15:07

mdooher:
InstallerUFB: Yes the method of service delivery is an approved method
Yes the cable is UV stable
Yes it can be strung along a fence, along concrete/wooden walls , along the side of a house.
Yes it can also be run along driveways near the kerb or a fence (where it cant be run into/over)

WOW! really? not in this part of the country it isn't. Here underground means, well, under the ground. If Chorus runs a cable up a drive here they cut up the concrete and replace it with, well, concrete. None of that running along the fence rubbish I can tell you.

I mean come on, who could possibly think that was acceptable anywhere.

This is a national approved method of service delivery when Chorus is the LFC / other approved methods of delivery via this cable is shallow trenching (200mm) direct burial of private property

But the point is here not the method of delivery but this work was done without concent

Behodar

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#1184149 27-Nov-2014 15:09

mdooher: Why would you accept a "surface mounted install" do you have some funny rules about not using power poles or something.

He's not accepting it; that's the whole point of the thread :)

Yay, 4000 posts!

Talkiet

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#1184152 27-Nov-2014 15:16

InstallerUFB: [snip]
This is a national approved method of service delivery when Chorus is the LFC / other approved methods of delivery via this cable is shallow trenching (200mm) direct burial of private property [snip]

As a genuine question then... Under what circumstances will Chorus bury the cable? Only if there's a tiny short run underneath garden to the house? Any other scenario and it will be an above ground cable run on whatever structures can be found?

Regards
N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

mdooher

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#1184153 27-Nov-2014 15:17

Behodar:
mdooher: Why would you accept a "surface mounted install" do you have some funny rules about not using power poles or something.

He's not accepting it; that's the whole point of the thread :)

Yay, 4000 posts!

True, you are right. I guess I am a little off topic but I really cant understand how installerUFB or anyone really could think that running it along a fence is acceptable...like ever. I suppose some people just get this done while they are at work (like the OP) and accept it. Some others with less knowledge are most likely told it's the only way.

I'm glad the OP questioned it. If it was me I would have told them they had 24 hours to get it off my property or they would get a bill for removal. I would have been livid.

Matthew

thurthur

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#1184154 27-Nov-2014 15:18

The issue for me is that I turned up at home and this is what was there. I was under the impression (I agreed this with someone over the phone) that I would discuss with the installer the options available and choose which seemed most prudent, or cancel the install.

Now I have working fibre installed ( generally works well ) and cancelling the install is a little more complicated.

So I am left with having it on the fence, on the drive, or paying for it to be re-installed. As it seems this is about all I can hope for its looking like it will be left running along the driveway with the trench filled in with concrete.

Would definitely say livid is an understatement!

Behodar

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#1184156 27-Nov-2014 15:22

Talkiet: As a genuine question then... Under what circumstances will Chorus bury the cable? Only if there's a tiny short run underneath garden to the house? Any other scenario and it will be an above ground cable run on whatever structures can be found?

My dad's getting it installed at his place today, and they're going underneath his ~13 m driveway, up the side of the house, through the roof cavity and down into an internal cupboard (the same path that the copper takes) without any fuss. I'm not sure what constitutes a "tiny short run" :)

mdooher

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#1184157 27-Nov-2014 15:22

Talkiet:
InstallerUFB: [snip]
This is a national approved method of service delivery when Chorus is the LFC / other approved methods of delivery via this cable is shallow trenching (200mm) direct burial of private property [snip]

As a genuine question then... Under what circumstances will Chorus bury the cable? Only if there's a tiny short run underneath garden to the house? Any other scenario and it will be an above ground cable run on whatever structures can be found?

Regards
N

Some in Chorus will tell you its their decision. They are incorrect, it is a combined decision between them and the landowner, If your existing service is underground basically the new one will be as well, and up to 200m of trenching is free.

Obviously in the North Island some people are accepting "surface installs", why should you, since each one is "valued" at $3000 you should expect better than that.

Matthew

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mdooher

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#1184159 27-Nov-2014 15:25

thurthur: The issue for me is that I turned up at home and this is what was there. I was under the impression (I agreed this with someone over the phone) that I would discuss with the installer the options available and choose which seemed most prudent, or cancel the install.

Now I have working fibre installed ( generally works well ) and cancelling the install is a little more complicated.

So I am left with having it on the fence, on the drive, or paying for it to be re-installed. As it seems this is about all I can hope for its looking like it will be left running along the driveway with the trench filled in with concrete.

Would definitely say livid is an understatement!

Just tell them the only reason you signed the job off is because they lied to you and indicated this was the only way (I assume this is true) demand they come back and discuss a new install with you. Don't pay.

Matthew

mattwnz

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#1184165 27-Nov-2014 15:32

InstallerUFB: Yes the method of service delivery is an approved method
Yes the cable is UV stable
Yes it can be strung along a fence, along concrete/wooden walls , along the side of a house.
Yes it can also be run along driveways near the kerb or a fence (where it cant be run into/over)

They have use the wrong screws for the job - they look like the ones used to screw down to concrete or plaster walls - that is a H&S issue and should be replaced - now
The reinstement should surely have been done with 7days

If it is a boundry fence, I would be surprised if they are allowed to attach anything to it without the permission of the fence owners. Also attaching to building claddings could create a weather tightness issue, especially wioth some types of cladding systems. The thing is that fences have a limited life, so need replacing, and that looks nearer to the end of it's life. So at some stage the wire will need moving, which is an additional cost down the track. If the owner didn't have a fence at all on either side of the drive, then what would the installer do? Having an exposed wire like that also leaves the wire suspectable to being damaged, or someone coming along and just cutting it. I also suggest wires should be in conduates to protect them Even UV grade wiring breaks down over time.
We are getting fibre installed down some of our streets at the moment, and some of the reinstatement work doesn't look great, and I think someone will have to come back to do a lot of repair work. There are chucks taken out tarsealed driveway edges which installers have filled with dirt and sprinkled some green grass seed, hoping that the owners won't notice I think.. But they were very fast at installing it.

ckc

321 posts

Ultimate Geek
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#1184184 27-Nov-2014 15:38

mdooher:
Behodar:
mdooher: Here underground means, well, under the ground.

It means that everywhere, but this is a "surface mounted cabling" install, not an underground install.

I do agree, however, that it's a poor installation.

Why would you accept a "surface mounted install" do you have some funny rules about not using power poles or something. In Dunedin its quite simple... It is Aerial or its Underground, depending on what you already have.

Good grief, some people will put up with anything.

isn't the first 200m of trenching part of the deal...it bloody well is here...

Chorus basically told me that if I wanted it to run not in the flower beds at the side of the shared driveway, or attached to someone else's fence, I would have to pay for it myself.

But they also told me they only had $1000 per premises for the install. And they told me that the existing ducting was "not conducive", despite not having actually assessed it.

I think they make it up as they go along, and they're pocketing the difference because their original tender was far too low and they can't overcharge copper users any more.

ckc

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#1184185 27-Nov-2014 15:39

mdooher:
Talkiet:
InstallerUFB: [snip]
This is a national approved method of service delivery when Chorus is the LFC / other approved methods of delivery via this cable is shallow trenching (200mm) direct burial of private property [snip]

As a genuine question then... Under what circumstances will Chorus bury the cable? Only if there's a tiny short run underneath garden to the house? Any other scenario and it will be an above ground cable run on whatever structures can be found?

Regards
N

Some in Chorus will tell you its their decision. They are incorrect, it is a combined decision between them and the landowner, If your existing service is underground basically the new one will be as well, and up to 200m of trenching is free.

Obviously in the North Island some people are accepting "surface installs", why should you, since each one is "valued" at $3000 you should expect better than that.

Chorus have repeatedly told me their way or nothing, if I'm not paying for it.

I reckon nothing if they want to play that game.

mdooher

Hmm, what to write...
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#1184200 27-Nov-2014 15:43

ckc:
mdooher:
Behodar:
mdooher: Here underground means, well, under the ground.

It means that everywhere, but this is a "surface mounted cabling" install, not an underground install.

I do agree, however, that it's a poor installation.

Why would you accept a "surface mounted install" do you have some funny rules about not using power poles or something. In Dunedin its quite simple... It is Aerial or its Underground, depending on what you already have.

Good grief, some people will put up with anything.

isn't the first 200m of trenching part of the deal...it bloody well is here...

Chorus basically told me that if I wanted it to run not in the flower beds at the side of the shared driveway, or attached to someone else's fence, I would have to pay for it myself.

But they also told me they only had $1000 per premises for the install. And they told me that the existing ducting was "not conducive", despite not having actually assessed it.

I think they make it up as they go along, and they're pocketing the difference because their original tender was far too low and they can't overcharge copper users any more.

Yep heard the same sorts of things before, the correct answer is "the government is paying for a quality job including up to 200m of trenching, get to work" the people doing the scoping are defiantly going for the cheapest install every time. You don't need to accept it. Remember it is their gear on your property. You are giving them the rights to use your land... how you decide

Matthew

InstallerUFB

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Ultimate Geek

#1184203 27-Nov-2014 15:48

mdooher:
Talkiet:
InstallerUFB: [snip]
This is a national approved method of service delivery when Chorus is the LFC / other approved methods of delivery via this cable is shallow trenching (200mm) direct burial of private property [snip]

As a genuine question then... Under what circumstances will Chorus bury the cable? Only if there's a tiny short run underneath garden to the house? Any other scenario and it will be an above ground cable run on whatever structures can be found?

Regards
N

Some in Chorus will tell you its their decision. They are incorrect, it is a combined decision between them and the landowner, If your existing service is underground basically the new one will be as well, and up to 200m of trenching is free.

Obviously in the North Island some people are accepting "surface installs", why should you, since each one is "valued" at $3000 you should expect better than that.

Correct in that it is between chorus and the property owner as to what method is used - it will only be installed fully UG for free (up to 100m - not 200) if the existing service is delivered in a conduit that is also suitable to be reused to install a fibre cable

and I dont no where you get the only in the North Island thing from but it is used in all the Chorus LFC areas - if there is no other suitable method including Dunedin

ckc

321 posts

Ultimate Geek
Inactive user

#1184225 27-Nov-2014 15:54

I am so disinterested in UFB right now it's unbelievable. The way Chorus have been over this has put me off. We're fortunate we live in a cable area, but it's one company that needs to be audited to make sure the money is being spent right. As for the install, them wanting to do it on the cheap has basically meant that unless something miraculous happens, we're not getting it and neither will either of the neighbours on the shared driveway. That's what, $9000 for these three houses they won't be getting.

InstallerUFB:

Correct in that it is between chorus and the property owner as to what method is used - it will only be installed fully UG for free (up to 100m - not 200) if the existing service is delivered in a conduit that is also suitable to be reused to install a fibre cable

and I dont no where you get the only in the North Island thing from but it is used in all the Chorus LFC areas - if there is no other suitable method including Dunedin

So if Chorus don't know where the existing conduit (the copper one we have) comes out (I think they should know that sort of thing if it's connected to their network, but what do I know), then they should be paying for trenching rather than trying to overground it through 20 metres of dirt, across fences and thrusting under driveways?

mdooher

Hmm, what to write...
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#1184230 27-Nov-2014 15:56

InstallerUFB:
mdooher:
Talkiet:
InstallerUFB: [snip]
This is a national approved method of service delivery when Chorus is the LFC / other approved methods of delivery via this cable is shallow trenching (200mm) direct burial of private property [snip]

As a genuine question then... Under what circumstances will Chorus bury the cable? Only if there's a tiny short run underneath garden to the house? Any other scenario and it will be an above ground cable run on whatever structures can be found?

Regards
N

Some in Chorus will tell you its their decision. They are incorrect, it is a combined decision between them and the landowner, If your existing service is underground basically the new one will be as well, and up to 200m of trenching is free.

Obviously in the North Island some people are accepting "surface installs", why should you, since each one is "valued" at $3000 you should expect better than that.

Correct in that it is between chorus and the property owner as to what method is used - it will only be installed fully UG for free (up to 100m - not 200) if the existing service is delivered in a conduit that is also suitable to be reused to install a fibre cable

and I dont no where you get the only in the North Island thing from but it is used in all the Chorus LFC areas - if there is no other suitable method including Dunedin

No not true, Chorus must pay for the trenching and the resurfacing. it was 100m, but once Chorus got shafted it changed to 200. My place was 40m and my mates was more like 150m, all free...once we pointed out they were lying to us and it was election year...

And I am yet to see a domestic "surface install" in Dunedin. I don't think anyone here is dumb enough to stand for it

Matthew

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