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2 posts

Wannabe Geek

# 161812 20-Jan-2015 17:08
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Hi all,

Hoping that someone might be able to give me some advice around what my options are here.

I recently moved to Wellington and have moved into a central area. Signed up for Orcon unlimited VDSL because it seemed like the best plan available & don't really need a phone line.

After receiving some terrible customer service and being told the problem was because they didn't have a copy of my driver's licence etc... I've finally found out I'm on a port waiter list.

Have done a little bit of research online as I had no idea about it previously. I've asked a number of people at Orcon if they're able to give me an average wait time or let me know where I am in the queue, but they've all said they have no information and cannot help.

From what I understand, there's no point in trying to change ISP now as i'll just lose my place in the queue. On the chorus map i'm about 5m outside of the FTTP available zone but it says I can get broadband >20mbps.

I've read a number of other forums where people have been on port-waiter lists and they've known where they are in the queue and what the longest waiter is currently etc... Does anyone know where I would get this information (would be great to know if it's worth waiting or not) or have any other suggestions?

Any advice would be much appreciated.


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4543 posts

Uber Geek

Lifetime subscriber

  # 1218451 20-Jan-2015 17:19
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VDSL port waiter?

You should be able to get ADSL though?

768 posts

Ultimate Geek


  # 1218455 20-Jan-2015 17:30
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It might potentially not be a "port" waiter, sometimes with VDSL there can be cable waiters, waiting for a phone wire underneath the street that matches the requirements for VDSL. VDSL has much lower tolerances than ADSL.

The status of port waiters is normally updated once a week (on Tuesdays if I recall correctly but it's been a while). Might be worth asking Orcon to please clarify with Chorus exactly what it is they're waiting for, and if it's going to be a while request ADSL for now then move to VDSL when the right equipment is available.


19282 posts

Uber Geek
Inactive user

  # 1218483 20-Jan-2015 18:25
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As above VDSL port waiter so ask if you can be connected to a ADSL port

2 posts

Wannabe Geek

  # 1218526 20-Jan-2015 19:33
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Thanks guys.

I've contacted Orcon and asked to be connected to ADSL in the interim and they're going to let me know in a day or two if it can be connected or not.

Wish they'd offered this as an alternative when VDSL wasn't available!

Will let you know how I get on.


4689 posts

Uber Geek

  # 1218600 20-Jan-2015 21:00
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Just out of curiosity, whereabouts is this in "central Wellington"?

587 posts

Ultimate Geek

  # 1218607 20-Jan-2015 21:11
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I would be interested in finding out how many ports are available in my area, just curiosity, I imagine this is not information Chorus makes public though.

768 posts

Ultimate Geek


  # 1219236 21-Jan-2015 15:41
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quickymart: Just out of curiosity, whereabouts is this in "central Wellington"?

I've come across VDSL cable and build waiters around Taranaki Street, Courtenay Place area. Notice how there's a few more high density apartment buildings around and significantly increased demand? Yeah. :)


4138 posts

Uber Geek

  # 1219294 21-Jan-2015 16:16
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quickymart: Just out of curiosity, whereabouts is this in "central Wellington"?

I've come across VDSL cable and build waiters around Taranaki Street, Courtenay Place area. Notice how there's a few more high density apartment buildings around and significantly increased demand? Yeah. :)



I suspect the many of the recent apartments buildings have not provisioned fibre to each unit in their original construction,

so going VDSL is pretty much their only option, ( until their Body corporates come to an agreement with Chorus on who will pay, logistics etc for a fibre rollout).



ALthough I would hope some of the larger development have their own fibre fed cabinets, - the SOHO block s over 300 units ...

4689 posts

Uber Geek

  # 1219301 21-Jan-2015 16:27
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Citylink might be an option as well, if they're still around?

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