Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3


66 posts

Master Geek
+1 received by user: 9


  Reply # 1224631 29-Jan-2015 11:49
Send private message

Just rang Orcon who have passed this onto teh tech team (im sure Orcons call centre is located in Philippines, so no point shouting the poor girl down!)

Spoke to some people in work who have also has UFB installed

Concrete driveway was dug up, and all happy with install - that was in Herne Bay though, so possibly explains the extra care taken

Really curious as to what the explanation will be on not digging up dirt

And why it was all done without talking it through with me first

4552 posts

Uber Geek
+1 received by user: 2521

Trusted

  Reply # 1224635 29-Jan-2015 12:00
Send private message

callum62: Really curious as to what the explanation will be on not digging up dirt


$$$




Whatifthespacekeyhadneverbeeninvented?


 
 
 
 


151 posts

Master Geek
+1 received by user: 43

Trusted

  Reply # 1224638 29-Jan-2015 12:10
Send private message

I have had exactly the same experience, shared driveway etc etc, I was never contacted by Chorus as to how they intended running the fibre down the driveway (ours is concrete with a grass verge either side). Arrived back after the summer break to see that the outside work had been done, they ran the fibre for all houses down the fence which is in far worse state than the pictures you have. I did ask the tech who was sorting the inside wiring out what we needed to do should the fence fall over or when it came to replacing the fence....he said we'd have to get them back - and they'd probably run the cable underground. Be nice if they did that in the first place. 

From their own page

https://www.chorus.co.nz/ultrafast-broadband

"We’ll install the fibre cables along the street using existing ducts, dig or drill to install new ducts and microduct, or in some cases we may use existing street poles; although we prefer to put the network underground wherever possible."

Having said that, I'm on a 100Mbps/20Mbps plan and am consistently getting 95Mbps/18Mbps so I'm definitely happy with the service! 








Matt East

 

 


2091 posts

Uber Geek
+1 received by user: 848


  Reply # 1224650 29-Jan-2015 12:37
Send private message

I must have been really lucky. I am out West in Auckland too (Massey).

I had a scope visit where they discussed everything with my wife.
They tried to reuse existing ducting with no success so they came back with a concrete cutter.
Cut a small trench - ran cable (u/g from entry point to driveway) then resealed.

The new concrete is lighter than existing but as it was on an uneven edge it is actually a bit smoother now.

Guys were all very accommodating and friendly. Guess it depends who you get.

1875 posts

Uber Geek
+1 received by user: 686

Lifetime subscriber

  Reply # 1224651 29-Jan-2015 12:39
Send private message

graemeh:
afe66:
graemeh: Downers are dropping the scoping visit.  I'm not sure if this process change has happened yet or not.

This just means the first site visit they need to agree the install method with you and then just do it.  It should be better in most places except ones like Wellington where they need permission from someone else for most installs (as they use the power poles)




I disagree.

When you are making long term decisions about your property, drilling holes etc there should be time to think about the consequences of what is proposed.

Avoiding a site visit to scope things out will result in a poorer finish. There are enough people posting here poor installs to show this is a bad idea.

When I can get fibre, I will show where I want the cable to run in my property and if there is an extra charge so be it, but no one is going to turn up and dictate cable run location without a realistic discussion of options.
(in my case I will need to run conduits in the roof space to a central cupboard location and not place the ONT on the rooms facing the street which are all small bedrooms)



A.



I agree with what you are saying about thinking about the install but you don't really get this with the separate scoping visit.  The scoper comes and discusses options with you and then asks you to agree to a plan.  This shouldn't change with the new process and if anything should be better as the person you agree the install with is the installer so nothing is lost between the scoper and the installer.

You may need conduit in the roof space but a UFB installer can advise on that one.  In our install they used a combo cable that has copper and fibre.  Outside the cable goes in conduit but under the house it is just stapled in place in the same way an electrical cable can just be stapled inside.



I suppose Im just a little nervous about someone turning up on the day and having to decide there any then what to do and doing it.

If its a roof install, I have to get the conduit in the ceiling and down into the cupboard vrs if its a underground install, you are looking at 20m+ of concrete cutting on a sloping section to the leaking, cracked garage or 10m of concrete cutting to under the house but there are no power points there, which I doubt the bloke in the chorus van can do either.



A.


2078 posts

Uber Geek
+1 received by user: 230

Subscriber

  Reply # 1225087 30-Jan-2015 08:58
Send private message

afe66:
graemeh:
afe66:
graemeh: Downers are dropping the scoping visit.  I'm not sure if this process change has happened yet or not.

This just means the first site visit they need to agree the install method with you and then just do it.  It should be better in most places except ones like Wellington where they need permission from someone else for most installs (as they use the power poles)




I disagree.

When you are making long term decisions about your property, drilling holes etc there should be time to think about the consequences of what is proposed.

Avoiding a site visit to scope things out will result in a poorer finish. There are enough people posting here poor installs to show this is a bad idea.

When I can get fibre, I will show where I want the cable to run in my property and if there is an extra charge so be it, but no one is going to turn up and dictate cable run location without a realistic discussion of options.
(in my case I will need to run conduits in the roof space to a central cupboard location and not place the ONT on the rooms facing the street which are all small bedrooms)



A.



I agree with what you are saying about thinking about the install but you don't really get this with the separate scoping visit.  The scoper comes and discusses options with you and then asks you to agree to a plan.  This shouldn't change with the new process and if anything should be better as the person you agree the install with is the installer so nothing is lost between the scoper and the installer.

You may need conduit in the roof space but a UFB installer can advise on that one.  In our install they used a combo cable that has copper and fibre.  Outside the cable goes in conduit but under the house it is just stapled in place in the same way an electrical cable can just be stapled inside.



I suppose Im just a little nervous about someone turning up on the day and having to decide there any then what to do and doing it.

If its a roof install, I have to get the conduit in the ceiling and down into the cupboard vrs if its a underground install, you are looking at 20m+ of concrete cutting on a sloping section to the leaking, cracked garage or 10m of concrete cutting to under the house but there are no power points there, which I doubt the bloke in the chorus van can do either.



A.



You are right the Chorus techs don't install power points.

I'm sure when the scoper arrives they should be able to come up with something.  If you're not comfortable with the solution you could always tell them you need to think about it rather than approving it on the spot.  This will delay your install but at least you will have time to think things through.



66 posts

Master Geek
+1 received by user: 9


  Reply # 1225115 30-Jan-2015 09:18
Send private message

Brief update

 

Spoke to the neighbours last night (just to let them know I didnt approve or even know it was going to be installed that way)

Both sets of neighbours are very unhappy with whats been left

waiting for someone at chrorus to contact me

Hopefully another solution can be worked on



66 posts

Master Geek
+1 received by user: 9


  Reply # 1225261 30-Jan-2015 12:07
Send private message

Sorry, cant edit my last post above

just a thought - I am the only one down the drive that has requested fibre install

Is it really necessary to surface run the other 2 cables for the neighbours, just incase they want it? The big thick white conduit on the left hand side of the drive looks terrible, and its only there 'just incase' as that cable is unrelated to myself

My other 65+ year old neighbour apparently told the contractor not to leave cable for her as she has no interest - and yet a bundle has been left attached to the other neighbours fence

is that common practice?

Id totally understand remedial work being done if any digging was invloved etc - but they are surface ran

1875 posts

Uber Geek
+1 received by user: 686

Lifetime subscriber

  Reply # 1225525 30-Jan-2015 17:32
Send private message

graemeh:
afe66:
graemeh:
afe66:
graemeh: Downers are dropping the scoping visit.  I'm not sure if this process change has happened yet or not.

This just means the first site visit they need to agree the install method with you and then just do it.  It should be better in most places except ones like Wellington where they need permission from someone else for most installs (as they use the power poles)




I disagree.

When you are making long term decisions about your property, drilling holes etc there should be time to think about the consequences of what is proposed.

Avoiding a site visit to scope things out will result in a poorer finish. There are enough people posting here poor installs to show this is a bad idea.

When I can get fibre, I will show where I want the cable to run in my property and if there is an extra charge so be it, but no one is going to turn up and dictate cable run location without a realistic discussion of options.
(in my case I will need to run conduits in the roof space to a central cupboard location and not place the ONT on the rooms facing the street which are all small bedrooms)



A.



I agree with what you are saying about thinking about the install but you don't really get this with the separate scoping visit.  The scoper comes and discusses options with you and then asks you to agree to a plan.  This shouldn't change with the new process and if anything should be better as the person you agree the install with is the installer so nothing is lost between the scoper and the installer.

You may need conduit in the roof space but a UFB installer can advise on that one.  In our install they used a combo cable that has copper and fibre.  Outside the cable goes in conduit but under the house it is just stapled in place in the same way an electrical cable can just be stapled inside.



I suppose Im just a little nervous about someone turning up on the day and having to decide there any then what to do and doing it.

If its a roof install, I have to get the conduit in the ceiling and down into the cupboard vrs if its a underground install, you are looking at 20m+ of concrete cutting on a sloping section to the leaking, cracked garage or 10m of concrete cutting to under the house but there are no power points there, which I doubt the bloke in the chorus van can do either.



A.



You are right the Chorus techs don't install power points.

I'm sure when the scoper arrives they should be able to come up with something.  If you're not comfortable with the solution you could always tell them you need to think about it rather than approving it on the spot.  This will delay your install but at least you will have time to think things through.




Bit confused. I thought you suggested scoping doesn't happen any more?

A.



zyo

225 posts

Master Geek
+1 received by user: 19


  Reply # 1226197 1-Feb-2015 15:17
Send private message

Unfortunately that seems to be the way Chorus will deliver UFB now. According to my conversation with Visiostream contractors.

Was also told by the project manager Chorus has requested a 30% cut in fees paid to the sub-contractors, so I expect things to get worse.





4552 posts

Uber Geek
+1 received by user: 2521

Trusted

  Reply # 1226207 1-Feb-2015 15:37
Send private message

I might have to set up a business digging trenches since the big guys are getting out of it now. undecided




Whatifthespacekeyhadneverbeeninvented?


zyo

225 posts

Master Geek
+1 received by user: 19


  Reply # 1226212 1-Feb-2015 15:48
Send private message

DarthKermit: I might have to set up a business digging trenches since the big guys are getting out of it now. undecided


Don't be so hasty. While chorus might not be doing trenching for a free install. They will happily take your money for a proper job.







66 posts

Master Geek
+1 received by user: 9


  Reply # 1226240 1-Feb-2015 16:38
One person supports this post
Send private message


Hi again all.

The below is a satellite image of our property

Red line indicates current run of fibre wire

Black line indicates surely a better way?

Where the red line 1st cuts over the drive is where it turns to concrete from unsealed.

1. initial unsealed drive the cable must be buried

2. carry on around grass 'verge' then cut over concrete to 'grass island'

3. from corner of grass island, cut immediately onto my lawn

Or am I being ridiculous?



Click to see full size

https:https://cdn.geekzone.co.nz/imagessubs/d807ba04ae96908caf920de4d1b97e81.jpg

2114 posts

Uber Geek
+1 received by user: 530


  Reply # 1227343 1-Feb-2015 21:48
One person supports this post
Send private message

callum62: Sorry, cant edit my last post above

just a thought - I am the only one down the drive that has requested fibre install

Is it really necessary to surface run the other 2 cables for the neighbours, just incase they want it? The big thick white conduit on the left hand side of the drive looks terrible, and its only there 'just incase' as that cable is unrelated to myself

My other 65+ year old neighbour apparently told the contractor not to leave cable for her as she has no interest - and yet a bundle has been left attached to the other neighbours fence

is that common practice?

Id totally understand remedial work being done if any digging was invloved etc - but they are surface ran


Its there for the future, She might not get it right now but might in the future or future tenants might.

Chorus isn't gonna keep the copper network live forever either.

It doesnt make any sense to just do one of the houses in the driveway when they are all going to need to be done in the future, may aswell get it done while they're there

That makes me about as angry as people who build new houses but dont do structured data wiring because 'they dont think they need it'



66 posts

Master Geek
+1 received by user: 9


  Reply # 1227361 1-Feb-2015 22:24
Send private message

Yabanize:
callum62: Sorry, cant edit my last post above

just a thought - I am the only one down the drive that has requested fibre install

Is it really necessary to surface run the other 2 cables for the neighbours, just incase they want it? The big thick white conduit on the left hand side of the drive looks terrible, and its only there 'just incase' as that cable is unrelated to myself

My other 65+ year old neighbour apparently told the contractor not to leave cable for her as she has no interest - and yet a bundle has been left attached to the other neighbours fence

is that common practice?

Id totally understand remedial work being done if any digging was invloved etc - but they are surface ran


Its there for the future, She might not get it right now but might in the future or future tenants might.

Chorus isn't gonna keep the copper network live forever either.

It doesnt make any sense to just do one of the houses in the driveway when they are all going to need to be done in the future, may aswell get it done while they're there

That makes me about as angry as people who build new houses but dont do structured data wiring because 'they dont think they need it'


yep, i do get the idea behind it

If they were all buried id 100% agree

Seeing as its pretty much tacked to the nearest structure, I find that a little more hard to justify

Interestingly, my father on law just had UFB installed (1 street over, a much fancier street than ours)

You wouldn't even know any work had been done until you see the ENT on the outside of his house


1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.