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  Reply # 1226149 1-Feb-2015 11:15
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If you're seeing increased latency and reduced download speeds it's also worth checking you're not saturating your upstream. This is becoming an exceptionally common problem.



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  Reply # 1226153 1-Feb-2015 11:45
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sbiddle: If you're seeing increased latency and reduced download speeds it's also worth checking you're not saturating your upstream. This is becoming an exceptionally common problem.




Good point - this is such an obvious thing for experienced users but I guess with changing use patterns for even "non technical" users combined with the assymetric nature of ADSL2+ it might start to be a more prevalent issue without people realising.

Historically the common cause of this was someone seeding torrents unknowingly but now with publishing video so easy, and online backups (Apple especially!) being so commonplace and invisible, it's well worth checking.

Cheers - N

 

 



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  Reply # 1226154 1-Feb-2015 11:59
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I guess a video chat could saturate the upstream, but sometimes I get premier league pass or other live events buffering every few seconds with minimal traffic going up.

I'm actually moving a couple of km's away so I'm hopeful that local issues will be resolved. I just want to make sure that I am choosing the right provider before I sign a contract. Looks like I'm staying with SPARK and getting a master filter.

Unfortunately no WISPS around me, although I'm tempted to talk to a neighbour in my new property that has vodafone cable on their street (unfortunately I'm too far away by 50 metres or so) about getting it installed and running a point to point line of sight connection between the properties. Last resort of course.

PS this is in Karori Wellington, my previous house only had my terrible ADSL the new house's cabinet has VDSL but the new house is too far away (despite Spark assuring me I could get VDSL before I bought it)

Thanks for the advice, it's been interesting and informative.

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  Reply # 1226157 1-Feb-2015 12:49
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RyanM: I guess a video chat could saturate the upstream, but sometimes I get premier league pass or other live events buffering every few seconds with minimal traffic going up.

I'm actually moving a couple of km's away so I'm hopeful that local issues will be resolved. I just want to make sure that I am choosing the right provider before I sign a contract. Looks like I'm staying with SPARK and getting a master filter.

Unfortunately no WISPS around me, although I'm tempted to talk to a neighbour in my new property that has vodafone cable on their street (unfortunately I'm too far away by 50 metres or so) about getting it installed and running a point to point line of sight connection between the properties. Last resort of course.

PS this is in Karori Wellington, my previous house only had my terrible ADSL the new house's cabinet has VDSL but the new house is too far away (despite Spark assuring me I could get VDSL before I bought it)

Thanks for the advice, it's been interesting and informative.


if you are stayiong with spark, then you won't need to sign a new contract just to move house.  that way you can keep your options open at your new property 

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  Reply # 1226225 1-Feb-2015 16:17
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RyanM: I guess a video chat could saturate the upstream, but sometimes I get premier league pass or other live events buffering every few seconds with minimal traffic going up.

I'm actually moving a couple of km's away so I'm hopeful that local issues will be resolved. I just want to make sure that I am choosing the right provider before I sign a contract. Looks like I'm staying with SPARK and getting a master filter.

Unfortunately no WISPS around me, although I'm tempted to talk to a neighbour in my new property that has vodafone cable on their street (unfortunately I'm too far away by 50 metres or so) about getting it installed and running a point to point line of sight connection between the properties. Last resort of course.

PS this is in Karori Wellington, my previous house only had my terrible ADSL the new house's cabinet has VDSL but the new house is too far away (despite Spark assuring me I could get VDSL before I bought it)

Thanks for the advice, it's been interesting and informative.


As you're on an ISAM and a cabinet there is no such thing as "local issues" or "local congestion". They don't exist.

You've either saturating your upstream (or possibly your downstream) or have something very unique going on with your connection that I'm sure people at Spark would love to know about.


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