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179 posts

Master Geek


  Reply # 1316504 2-Jun-2015 23:12
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noroad: With Flip, the voice line (currently, Baseband-IP will open up voice off the cabinet soon) is serviced off the POTS card in the CallPlus MSAN at the local exchange. Your DSL can be serviced off either an ADSL card on the same MSAN or off a Chorus cabinet if you are closer to a cabinet. Where your copper line is out of range of an MSAN, Flip will only offer Naked DSL (ADSL/VDSL) as this can just connect to a cabinet alone. So if you have a Voice+ADSL now, then Voice+VDSL should be no problem if you are in VDSL (Chorus) range.

Hope that clears up how it works. 
cheers

noroad:
No, you have this wrong, as I said earlier Flip's phone lines all come from a POTS card in the MSAN/exchange, not VOIP. If you don't know what an MSAN is google it, don't give inaccurate advice.

By the Way, Flip is part of CallPlus Group (Orcon/Slingshot) which is the number three Telco in the country and owned by M2 group which is actually bigger than Spark. So, your go for a bigger provider advice is completely inaccurate.


Sorry to say it, but I'm getting more and more confused.
I have no reason to doubt what you say, but then why would the techie at Flip tell me that only naked VDSL is available at my address.
Could it be that I am in fact not in VDSL range?

Chorus map page shows the following:-

 

 

Network capability

 

  • Broadband > 20 Mbps (with the right modem and plan)
  • Broadband > 10 Mbps
Network upgrade scheduled

 

  • UFB fibre up to 200 Mbps between Jul-2016 and Jun-2017

 





1356 posts

Uber Geek
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  Reply # 1316509 2-Jun-2015 23:22
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The only reason I can think of is Flip don't subsidise the master splitter install that is required for POTS+VDSL. Your existing POTS+ADSL service with them is currently possible because you use in-line filters that come with ADSL modems.

A shame really, the ISPs that deploy their own MSANs for landlines and broadband (like Flip/CallPlus Group) do a great job utilising local loop unbundling to create competition.

 
 
 
 


809 posts

Ultimate Geek
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  Reply # 1316510 2-Jun-2015 23:26
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Based on the information from your above post you are in VDSL range. The Chorus address checker is not always 100% accurate though. If I were in your situation I'd enquire with other providers such as Bigpipe and Snap, which advertise naked VDSL as to whether they can provide you with it at your address.



179 posts

Master Geek


  Reply # 1316514 2-Jun-2015 23:42
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Lorenceo: Based on the information from your above post you are in VDSL range. The Chorus address checker is not always 100% accurate though. If I were in your situation I'd enquire with other providers such as Bigpipe and Snap, which advertise naked VDSL as to whether they can provide you with it at your address.


Snap, Spark, and Bigpipe web pages indicate that VDSL is available at my address.
Snap and Spark also list voice VDSL + Voice for my address.

I have raised a further query with Flip.

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BigPipe

  Reply # 1317201 4-Jun-2015 09:06
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HairyScot:
Lorenceo: Based on the information from your above post you are in VDSL range. The Chorus address checker is not always 100% accurate though. If I were in your situation I'd enquire with other providers such as Bigpipe and Snap, which advertise naked VDSL as to whether they can provide you with it at your address.


Snap, Spark, and Bigpipe web pages indicate that VDSL is available at my address.
Snap and Spark also list voice VDSL + Voice for my address.

I have raised a further query with Flip.


most likely explanation why flip say only naked is available (from them)  is that they rely on Chorus equipment for the broadband, but use only Callplus voice equipment for their voice service.  

If you happen to live off an exchange that doesn't contain any Callplus UCLL gear,  then they will be able to provide you broadband using the Chorus VDSL gear, but not be able to access their voice service.

Other ISPs that sell voice will use Spark Wholesale PSTN if they can't use their own voice gear, but that will cost them extra $$ (about $15 extra per month IIRC), something which Flip doesn't want to do, presumably to keep their average cost down.  
Essentially they are cherry picking only the low cost customers so they can provide the service at a lower average cost, which is a pretty sensible business strategy.

If you really want voice with VDSL, Spark, VF, Snap, Slingshot, Orcon should all be able to sell you VDSL+voice




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179 posts

Master Geek


  Reply # 1317218 4-Jun-2015 09:24
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BigPipeNZ:
HairyScot:
Lorenceo: Based on the information from your above post you are in VDSL range. The Chorus address checker is not always 100% accurate though. If I were in your situation I'd enquire with other providers such as Bigpipe and Snap, which advertise naked VDSL as to whether they can provide you with it at your address.


Snap, Spark, and Bigpipe web pages indicate that VDSL is available at my address.
Snap and Spark also list voice VDSL + Voice for my address.

I have raised a further query with Flip.


most likely explanation why flip say only naked is available (from them)  is that they rely on Chorus equipment for the broadband, but use only Callplus voice equipment for their voice service.  

If you happen to live off an exchange that doesn't contain any Callplus UCLL gear,  then they will be able to provide you broadband using the Chorus VDSL gear, but not be able to access their voice service.

Other ISPs that sell voice will use Spark Wholesale PSTN if they can't use their own voice gear, but that will cost them extra $$ (about $15 extra per month IIRC), something which Flip doesn't want to do, presumably to keep their average cost down.  
Essentially they are cherry picking only the low cost customers so they can provide the service at a lower average cost, which is a pretty sensible business strategy.

If you really want voice with VDSL, Spark, VF, Snap, Slingshot, Orcon should all be able to sell you VDSL+voice


Thanks for that.

 

Going with WXC or VF would mean a $14 per month increase on my current Flip plan, with Slingshot,Spark, and Orcon it would be $24. (Only a couple of beers.      wink)

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