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49 posts

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# 175123 18-Jun-2015 09:56
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Hi all

Im moving into a property in the next few weeks in Mount Maunganui. I have been tasked by the gf to sort out our ISP aswell as power and sky.

We normally download about 40gb a month but would like more than this as i see our usage going up, previously on an unlimited plan. We will want to get Netflix or something similar.

Fibre service is available but unsure if its been connected to the property.

I have had a look on these forums and have come up with the following companies

TrustPower
FullFlavour
Snap

Who do people recommend?
What download speeds are you getting?

Thanks


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  # 1327074 18-Jun-2015 09:56
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  # 1327145 18-Jun-2015 11:15
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Trustpower in Tauranga on UFB 100/50 is pretty good this speedtest to Dreamhost LA

https://www.speedtest.net/result/4440484761.png

NZ and OZ are full line speed. A while ago there was some night time slow down but haven't check in the evenings for a while.

Snap is also excellent

FF I haven't used their UFB product so can't comment.

 
 
 
 




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  # 1327183 18-Jun-2015 11:50
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Looks good, is UFB fiber?

I have just found out it doesnt have fiber

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  # 1327209 18-Jun-2015 12:15
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UFB is considered to be Fibre


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  # 1327228 18-Jun-2015 12:34
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Hey OP, Obviously i'm a little biased but happy to have a look and see if we can sort you out with a sweet deal. 





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Full Flavour

  # 1327241 18-Jun-2015 12:52
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Nothing like supporting your local ISP :)

We're doing a free Netflix / Chromecast promo for 6 months as a thanks for hopping on. PM me if you want some more details.

'That VDSL Cat'
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  # 1327242 18-Jun-2015 12:55
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turneg01: Looks good, is UFB fiber?

I have just found out it doesnt have fiber


if the house itself CAN get fibre and just doesnt have it running to it currently, i would Go with snap, sign up for adsl. once connected, upgrade to fibre.

That way, you will have internet from the start, and once the fibre installation happens you can switch over and happily enjoy!




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 


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  # 1327249 18-Jun-2015 13:03
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My vote for EOL (local business).







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  # 1327266 18-Jun-2015 13:25
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Hoping for VDSL, how can you tell you have VDSL?

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  # 1327274 18-Jun-2015 13:38
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Use the chorus broadband map.

https://www.chorus.co.nz/network-upgrade-map





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  # 1327282 18-Jun-2015 13:45
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I'd be wary of Full Flavor, it seems their support may be quite poor (no personal experience), even be worse than Vodafone by the sounds of some recent threads.

to see what the property can get, use one of the many ISP's address checkers, they should give you a good starting point.




Location: Dunedin

 


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  # 1327440 18-Jun-2015 16:44
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turneg01: Hoping for VDSL, how can you tell you have VDSL?


ask your choosen ISP for a prequal



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  # 1327446 18-Jun-2015 16:55
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Im thinking i will go with trustpower, either one of the two

$85 for VDSL 250GB if i have power with them
$89 for VDSL unlimited if i have power with them

12 month contract

Thoughts?




ajw

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  # 1327447 18-Jun-2015 17:14
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Check out these prices.

http://unlimitedinternet.co.nz

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  # 1327452 18-Jun-2015 17:28
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ajw: Check out these prices.



They are asking for regional isp's.

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