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505 posts

Ultimate Geek
+1 received by user: 14


  # 1335178 1-Jul-2015 16:53
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nakedmolerat: Why don't you move to vdsl? You'll get master filter for free.

If you want your home wiring checked, try contacting coffeebaron.


Snap are saying we would see no benefit from VDSL.

4085 posts

Uber Geek
+1 received by user: 2829

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  # 1335216 1-Jul-2015 17:02
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webup:
nakedmolerat: Why don't you move to vdsl? You'll get master filter for free.

If you want your home wiring checked, try contacting coffeebaron.


Snap are saying we would see no benefit from VDSL.


That's such an odd thing for them to say I would suspect there's a misunderstanding somewhere. Either you haven't interpreted what they have said, or there's something about the situation you're not telling us.

Based on the ADSL2+ speeds, VDSL will help.

Cheers - N





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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


 
 
 
 


776 posts

Ultimate Geek
+1 received by user: 176

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Snap Internet

  # 1335314 1-Jul-2015 19:52
Send private message

webup:
nakedmolerat: Why don't you move to vdsl? You'll get master filter for free.

If you want your home wiring checked, try contacting coffeebaron.


Snap are saying we would see no benefit from VDSL.


We can certainly provide you with VDSL, sorry about the miscommunication. I have checked and it shouldn't be a problem even though you're at the higher limits of attenuation numbers.

We also had a test on your line and can provide you with the reason for the speed issues, give us a call and we can discuss it with you.

Cheers, ^KS




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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