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# 177475 3-Aug-2015 17:31
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Other than Spark or Vodafone, are there any other providers who still offer this service? I have some customers intent on keeping their copper lines esp residential

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  # 1358042 3-Aug-2015 17:33

Bigpipe, Orcon, Mostly all of the main providers.

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  # 1358047 3-Aug-2015 17:42
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Rudster: Bigpipe, Orcon, Mostly all of the main providers.


pretty sure bigpipe dont do a COPPER landline

 
 
 
 




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  # 1358051 3-Aug-2015 17:46
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I know Voyager don't.

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  # 1358056 3-Aug-2015 17:53

Jase2985:
Rudster: Bigpipe, Orcon, Mostly all of the main providers.


pretty sure bigpipe dont do a COPPER landline


They offer two ADSL and a VDSL plan in Auckland atleast.

https://www.bigpipe.co.nz/#/home

E
dit: Ignore me. I misread OP's post

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  # 1358075 3-Aug-2015 18:13
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I really think we have to get grumpy at customers wanting to keep copper when fibre is there.  They're costing everyone more money and not helping anyone.

What are their reasons? 

How can we help you over come the sales objections?




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  # 1358086 3-Aug-2015 18:22
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DonGould: I really think we have to get grumpy at customers wanting to keep copper when fibre is there.  They're costing everyone more money and not helping anyone.

What are their reasons? 

How can we help you over come the sales objections?


"We" don't get grumpy at customers. If they want a copper line and are prepared to pay for it, and use a RSP that gives them that then that is THEIR choice as a consumer.


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  # 1358091 3-Aug-2015 18:31
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is it not your job to try and lead them in the direction of the newer better technology (the future)?

 
 
 
 


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  # 1358092 3-Aug-2015 18:34
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Slingshot and Flip still do copper landlines... in the sense that they're copper between the exchange and the customer (they're often VoIP from then on in unbundled areas, though.)




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  # 1358094 3-Aug-2015 18:38
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Jase2985: is it not your job to try and lead them in the direction of the newer better technology (the future)?


Sure, but if a customer is set on a particular outcome then all you can do is gently advise. In these instances it's clear what they want.

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  # 1358097 3-Aug-2015 18:44
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networkn:
Jase2985: is it not your job to try and lead them in the direction of the newer better technology (the future)?


Sure, but if a customer is set on a particular outcome then all you can do is gently advise. In these instances it's clear what they want.

 

 

As soon as you guys find a way to feed voltage to an ONT from the CO to keep phones working in a power outage, you'll have my attention. Until then, I'm a big fan of POTS.

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  # 1358100 3-Aug-2015 18:45
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Copper landline providers are antique dealers - some people love antiques and are prepared to pay for them. wink

I'm stuck on copper until 2019, when fibre becomes available in our area.




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  # 1358102 3-Aug-2015 18:48
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toejam316:
networkn:
Jase2985: is it not your job to try and lead them in the direction of the newer better technology (the future)?


Sure, but if a customer is set on a particular outcome then all you can do is gently advise. In these instances it's clear what they want.
As soon as you guys find a way to feed voltage to an ONT from the CO to keep phones working in a power outage, you'll have my attention. Until then, I'm a big fan of POTS.


its called an UPS

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  # 1358104 3-Aug-2015 18:50
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Jase2985:
toejam316:
networkn:
Jase2985: is it not your job to try and lead them in the direction of the newer better technology (the future)?


Sure, but if a customer is set on a particular outcome then all you can do is gently advise. In these instances it's clear what they want.
As soon as you guys find a way to feed voltage to an ONT from the CO to keep phones working in a power outage, you'll have my attention. Until then, I'm a big fan of POTS.


its called an UPS

 

Then show me the RSP who hands out free UPS' on 24-Month contracts, and show me the RSP/LFC that advises customers that during a power outage their phone services will go down.

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  # 1358108 3-Aug-2015 18:56
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there is none that provide them, spark offer them as an extra cost, or you could buy one yourself for a meager price of less than $100.

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  # 1358118 3-Aug-2015 19:22
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Jase2985: there is none that provide them, spark offer them as an extra cost, or you could buy one yourself for a meager price of less than $100.


No ISPs provide them "free", for good economic reasons.
Cheap UPSs are unreliable rubbish - almost useless except perhaps for micro-outages with switch-on surges.
If you decide to get a UPS to support a power outage, you need one that will work for at least an hour, not 5 or 10 minutes.
That costs serious money - which 99.9% of consumers would not be prepared to pay.

/rant




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