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4 posts

Wannabe Geek


Topic # 180559 13-Sep-2015 18:25
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Hi 
i currently have ADSL with Flip at a shed that i rent for work but would like to upgrade to VDSL i am 99% sure that VDSL is available at the shed the problem is nobody knows the correct address for the shed and Flip can not do anything without it and that seems fair enough to me im not having a go at flip i know it is not their fault or problem

i know that when we had ADSL connected to the shed a chorus tech had to come back and ping the line from the building as the address that the landlord gave us was incorrect and he does not know the correct one

so my question is if i can get my ASID number will i be able to get the address from that and if so how should i go about getting the ASID?

Thanks
Jonathon

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  Reply # 1386793 13-Sep-2015 18:39
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Flip should have that since they are your current ISP?




Richard rich.ms

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  Reply # 1386797 13-Sep-2015 18:44
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Yes you can check VDSL availability using just the ASID. Also you can find the address using the ASID.

But this is weird though, why doesn't Flip have your address in the first place? Also why don't they have your ASID?

 
 
 
 




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Wannabe Geek


  Reply # 1386805 13-Sep-2015 18:52
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Hi i dont know if they have the ASID or not but the address thing is a long story but the short one is that the shed i rent is on the back of a property that on one street but the shed is accessed via another street and i remember that the chorus tech said we are on the street that the shed i accessed by and not the street that the main building on the property is on and i should of got the number from the chorus tech when he was here but i forgot and nobody else know the address there is no mailbox the landlord and also the power company does not know. 
the shed has its own power meter and phone line

(Edit when we signed up with flip we used an address that the landlord gave us but it turned out to be completely wrong that is why the chorus tech had to come back and sort it out)
Thanks

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  Reply # 1386887 13-Sep-2015 20:09
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Since you're currently their customer, they must have your ASID. And you only need the ASID (and not the address) to change plan from ADSL to VDSL.

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  Reply # 1386888 13-Sep-2015 20:09
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Since you're currently their customer, they must have your ASID. And you only need the ASID (and not the address) to change plan from ADSL to VDSL.

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  Reply # 1386904 13-Sep-2015 20:25
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Plus they can run a line test using your ASID in the Chorus SPM tool that will tell if you can get VDSL or not.







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Wannabe Geek


  Reply # 1386907 13-Sep-2015 20:29
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Thanks guys i will try and get them to check with the ASID and do a line test and if they wont do that i will see if bigpipe will run the test i will just need flip to provide me with my ASID last time i talked to them about upgrading to VDSL they where only interested if i could supply the correct address there was never any mention of the ASID

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  Reply # 1386939 13-Sep-2015 21:30
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If you're on a UCLL connection with Flip you won't necessarily have an ASID.

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  Reply # 1386955 13-Sep-2015 22:12
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sbiddle: If you're on a UCLL connection with Flip you won't necessarily have an ASID.

 

As far as I understand it, ASIDs are the only identifiers UCLL connections have in ICMS - makes some jobs really vague.

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  Reply # 1386958 13-Sep-2015 22:21
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Each UCLL line still has a 16xxxxxxxx number right?

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  Reply # 1386964 13-Sep-2015 22:31
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DarkShadow: Each UCLL line still has a 16xxxxxxxx number right?

 

 

Correct. That's the ASID.

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