Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1423059 8-Nov-2015 09:40
Send private message

clog: Have you ever tried communicating with VF? You obviously must use an ISP that cares about their customers.
Who is it, as i would love to experience it.


A internet connection is a best effort service if you want a connection with fixed / guaranteed speed then you are not going to get this for sub $100 per month more like $2000 to $3000 per month

Your internet connection is working to specification for the hardware the copper is connected to, No retail ISP can influence Chorus and what cabinets / exchanges they wish to upgrade



38 posts

Geek
+1 received by user: 2


  Reply # 1423062 8-Nov-2015 09:48
Send private message

If the retailer's best efforts are 'not fit for purpose' and the wholesaler says tough, then the product should not be offered at all, or it should be priced accordingly.

 
 
 
 


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1423063 8-Nov-2015 09:52
Send private message

clog: If the retailer's best efforts are 'not fit for purpose' and the wholesaler says tough, then the product should not be offered at all, or it should be priced accordingly.


@clog Then you will need to look for another solution, The wholesale price is per line from Chorus

Get the community together to pay for the upgrade, Go door knocking and do fun raising talk to Mum and Dad for a loan or ask around friends and family but upgrades cost real $$$ and Chorus or any ISP does not have a bottomless pit of money


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1423064 8-Nov-2015 09:57
Send private message

FYI Wholesale is regulated by the NZ Government



38 posts

Geek
+1 received by user: 2


  Reply # 1423065 8-Nov-2015 10:03
Send private message

It all comes back to lack of wholesale competition.

Interestingly when i cancelled with VF last week i had to chuckle when i was offered a $10 discount to stay for another 12 mths.



38 posts

Geek
+1 received by user: 2


  Reply # 1423066 8-Nov-2015 10:11
Send private message

Anyway, this has got off topic.
I will try communicating again with chorus as suggested. (even though they owe me nothing as i am not a direct customer)

Thanks for those who have offered constructive advice.

25571 posts

Uber Geek
+1 received by user: 5352

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1423074 8-Nov-2015 10:48
2 people support this post
Send private message

clog: If the retailer's best efforts are 'not fit for purpose' and the wholesaler says tough, then the product should not be offered at all, or it should be priced accordingly.


Your gripe is best taken up with the Commerce Commission and MBIE. Wholesale broadband is a regulated service with specifications and pricing set by them.

I've yet to see a single "poor" connection that doesn't meet their requirements of 32kbps averaged over 15 minutes.



25571 posts

Uber Geek
+1 received by user: 5352

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1423081 8-Nov-2015 10:50
3 people support this post
Send private message

I'm still interested to know your sync stats. I'm still not convinced you can be on BUBA and have congested backhaul if you're sync rate is 12Mbps. 12Mbps indicates a ISAM ADSL2+ connection.

Until you can provider further information this thread isn't going to go anywhere.



1965 posts

Uber Geek
+1 received by user: 628

Subscriber

  Reply # 1423094 8-Nov-2015 11:41
Send private message

clog: If the retailer's best efforts are 'not fit for purpose' and the wholesaler says tough, then the product should not be offered at all, or it should be priced accordingly.



The problem is that these old cabinets were designed and installed when most ADSL connections were speed capped to 128Kbit (1/8th of a mbit) Remember the old Jeststart plans that Telecom used to offer? And to upgrade them it also requires running fibre to those cabinets, as they are currently fed via copper only.

Supposedly there was a court case that forced Telecom / Chorus to offer the same plans as urban areas on these cabinets. Even though they would never cope with the load. So Chorus are unable to impose their own speed caps to stop a couple of people on a cabinet from running torrent clients 24/7 and taking all the capacity. As for not offering the service at all. There are areas that don't have any mobile coverage at all. And these cabinets are the only way to get internet. (apart from satellite) And line lengths will be too long to get dialup.





25571 posts

Uber Geek
+1 received by user: 5352

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1423100 8-Nov-2015 12:11
One person supports this post
Send private message

Aredwood:
clog: If the retailer's best efforts are 'not fit for purpose' and the wholesaler says tough, then the product should not be offered at all, or it should be priced accordingly.



The problem is that these old cabinets were designed and installed when most ADSL connections were speed capped to 128Kbit (1/8th of a mbit) Remember the old Jeststart plans that Telecom used to offer? And to upgrade them it also requires running fibre to those cabinets, as they are currently fed via copper only.

Supposedly there was a court case that forced Telecom / Chorus to offer the same plans as urban areas on these cabinets. Even though they would never cope with the load. So Chorus are unable to impose their own speed caps to stop a couple of people on a cabinet from running torrent clients 24/7 and taking all the capacity. As for not offering the service at all. There are areas that don't have any mobile coverage at all. And these cabinets are the only way to get internet. (apart from satellite) And line lengths will be too long to get dialup.


Without further information we can't assume anything.

If the OP is connected to HNE/AG it's an RBI cabinet. They've got ADSL2+ speed so can't be connected to an ASAM or Conklin.

Without the OP providing further information the reasons could be varied, including an ISP that hasn't migrated them from BUBA to EUBA.. We can only wildly speculate without more information.



38 posts

Geek
+1 received by user: 2


  Reply # 1423229 8-Nov-2015 17:55
Send private message

Stats as requested



i spoke with unlimited internet(very helpful tech on phone) last week, and they could not offer ADSL service as cabinet was BUBA only.

3300 posts

Uber Geek
+1 received by user: 627


  Reply # 1423231 8-Nov-2015 17:57
Send private message

Hmm, looks like ADSL1 with a rate like that...

6983 posts

Uber Geek
+1 received by user: 2218

Subscriber

  Reply # 1423237 8-Nov-2015 18:06
Send private message

http://www.ultimatebroadband.co.nz/rbi-wireless.html

where you are you have 3g RBI avaliable, you are also inline for 4g so it seems, so why not just sign up for something like that and be done with it.

it doesnt look like you are going to get an upgraded fixed line service

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1423238 8-Nov-2015 18:07
Send private message

quickymart: Hmm, looks like ADSL1 with a rate like that...


It is ADSL1 no way anyone could get 12Mbp/s on that connection it's not just possible



38 posts

Geek
+1 received by user: 2


  Reply # 1423303 8-Nov-2015 20:51
Send private message

what relevance is 12mb/s. I only ever said i have ADSL1 with std sync rates.

1 | 2 | 3 | 4 | 5
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53


Countdown launches new proximity online shopping app
Posted 4-Nov-2017 13:50


Nokia 3310 to be available through Spark New Zealand
Posted 4-Nov-2017 13:31


Nest launches in New Zealand
Posted 4-Nov-2017 12:31


Active wholesale as Chorus tackles wireless challenge
Posted 3-Nov-2017 10:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.