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43 posts

Geek
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  Reply # 1473211 17-Jan-2016 15:45
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Wargaming have optimized their return routing, they are unfortunately unable to do anything about the upstream routing (which is the problem), as that would be the responsibility of my ISP.

 

As I said previously, I had this issue with Snap and they were able to rectify the networking issue with their upstream provider within in a day.

 

Now that it is 2Deg, it was first "there is no problem", then "we are aware of the anomaly and our engineers will be sorting it out" to "the issue is not related to our network"

 

2 Degrees obviously has no say over the service their upstream provider supplies, even though they pay them for this service.

 

For 4 years all the issues I had were always sorted out by snap...then it changed to 2Degrees and it all went downhill from there.

185 posts

Master Geek
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  Reply # 1473214 17-Jan-2016 15:51
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MarkSW: Wargaming have optimized their return routing

 

No, they haven't. Quite the opposite in fact. They may have manually optimised it a few months ago when SMW3 to Perth was broken, but now that the cable is back online, the previous optimisation is having the reverse effect. They've localpref'd traffic from WG to Snap via a higher latency path than would be selected by default.

 

Traffic from Me (Snap, Auckland) goes via the shortest and lowest latency path - on Telstra via Perth. The traceroute from WG to me takes the scenic route thanks to WG's localpref in Singapore.

185 posts

Master Geek
+1 received by user: 31


  Reply # 1474307 19-Jan-2016 07:46
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I've heard back from Wargaming, and now the pings to the Singapore servers for me are back to 130ms.



43 posts

Geek
+1 received by user: 1


  Reply # 1474609 19-Jan-2016 13:42
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I see that today too - I also emailed them yesterday with the info you gave, which was very helpful.

 

Thanks a lot for your input - you learn something new every day.

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