Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




38 posts

Geek
+1 received by user: 4


Topic # 191870 18-Feb-2016 19:22
Send private message

I *finally* got connected to UFB today and am able to ditch my ADSL model :)

 

I went with Voyager internet's Unlimited 100/20mb UFB package. I am very disappointed that I can barely get above 65 mb down (upload is about 21mb normally)

 

 

[ Router is DSL-2877AL (I supplied it), connected to ONT via. Gigabit port. I ran the tests connected via. ethernet. and shut down apps/other computers that might be consumer bandwidth. Speed has been more or consistent throughout the day. I am in Christchurch. ]

 

Is this normal? Not sure if I am right to be disappointed or if this is in the normal range.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
1565 posts

Uber Geek
+1 received by user: 612


  Reply # 1495185 18-Feb-2016 19:50
One person supports this post
Send private message

It's not. You should get close to the headline speeds. Can you try unplugging the router and plug the computer directly into the ONT? You'll need to set VLAN and start a PPPoE dialer on your computer to connect.

6406 posts

Uber Geek
+1 received by user: 1138

Trusted
Lifetime subscriber

  Reply # 1495190 18-Feb-2016 19:52
One person supports this post
Send private message

I don't know whether this is fact or not, but I was told when mine was installed that it could take up to 24 hours for "updates" before going at full speed.


 
 
 
 


27429 posts

Uber Geek
+1 received by user: 6885

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1495213 18-Feb-2016 20:18
2 people support this post
Send private message

Behodar:

 

I don't know whether this is fact or not, but I was told when mine was installed that it could take up to 24 hours for "updates" before going at full speed.

 

 

Circuit speed is provisioned at the time of install and never changes. It doesn't need to warm up. smile

 

 


400 posts

Ultimate Geek
+1 received by user: 62


  Reply # 1495216 18-Feb-2016 20:24
One person supports this post
Send private message

My parents have voyager ufb in Whangarei, speedtest is 105/55 to auckland.






xpd

Chief Trash Bandit
9222 posts

Uber Geek
+1 received by user: 1480

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 1495227 18-Feb-2016 20:43
One person supports this post
Send private message

Talk to Voyager. I've only had to contact them a couple of times but each time they were responsive and helpful.





XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  16GB RAM  Win 10 Pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.    


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


Reply # 1495298 18-Feb-2016 22:02
Send private message

sbiddle:

Behodar:


I don't know whether this is fact or not, but I was told when mine was installed that it could take up to 24 hours for "updates" before going at full speed.



Circuit speed is provisioned at the time of install and never changes. It doesn't need to warm up. smile


 



Might need an oil change

3280 posts

Uber Geek
+1 received by user: 661

Trusted

  Reply # 1495326 18-Feb-2016 23:24
2 people support this post
Send private message

What is your router rated to handle?

 

I dont know that model very well but some cheap routers cannot handle 100mbits through them.





Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




3345 posts

Uber Geek
+1 received by user: 1342

Subscriber

  Reply # 1495346 19-Feb-2016 00:59
One person supports this post
Send private message

raytaylor:

 

What is your router rated to handle?

 

I dont know that model very well but some cheap routers cannot handle 100mbits through them.

 

 

 

 

Most likely this.

 

 

 

One way of testing - start a speedtest. At the same time try loading and browsing your routers admin web pages. If they take ages to load while a speedtest is running. Yet load quickly otherwise. Then your routers processor is overloading. Time for a new router.






731 posts

Ultimate Geek
+1 received by user: 181

Trusted
Full Flavour

  Reply # 1495355 19-Feb-2016 05:30
Send private message

Not sure if this is coincidence, but for some reason Voyager score badly with Google on the Video Quality Report - I noticed this in Tauranga and Christchurch recently.



38 posts

Geek
+1 received by user: 4


  Reply # 1495454 19-Feb-2016 09:54
Send private message

Aredwood:

 

raytaylor:

 

What is your router rated to handle?

 

I dont know that model very well but some cheap routers cannot handle 100mbits through them.

 

 

 Most likely this.

 

 One way of testing - start a speedtest. At the same time try loading and browsing your routers admin web pages. If they take ages to load while a speedtest is running. Yet load quickly otherwise. Then your routers processor is overloading. Time for a new router.

 

 

Router admin loads fine when speedtesting. I am getting a gigabit Mikrotik router from work to try see if it makes a difference. 

 

Voyager responded and asked me to run a speedtest against the WorldNet server in Auckland ... same ~65mb result.




38 posts

Geek
+1 received by user: 4


  Reply # 1496023 20-Feb-2016 00:29
Send private message

Guys, I switched to the Mikrotik router and am now getting much better speeds (93mb down, see screenshot below). Still quite a bit less than the advertised speeds which is a little disappointing from a geeky point of view (not so much from a practical point of view). The router CPU load is about 50% when running the speed test.

 

 

 


27429 posts

Uber Geek
+1 received by user: 6885

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1496045 20-Feb-2016 05:52
Send private message

93Mbps is a fairly certain indicator of a 100Mbps FE capable device (as it's all you can do over 100Mbps Ethernet) or dodgy cable. What type of router are you using and how is it connected?

 

 

 

 


8006 posts

Uber Geek
+1 received by user: 2663

Subscriber

  Reply # 1496049 20-Feb-2016 06:39
Send private message

check if you are connected at 100mbps or 1gbps, try changing the cables as well as you may have a ISP supplied cable in there that is only 100mbps capable




38 posts

Geek
+1 received by user: 4


  Reply # 1496269 20-Feb-2016 14:51
Send private message

Jase2985:

 

check if you are connected at 100mbps or 1gbps, try changing the cables as well as you may have a ISP supplied cable in there that is only 100mbps capable

 

 

 

 

Thanks for the tip. Switched to a brand new cat6 cable. Unfortunately same result. The router reports gigabit connections on all connected ports.

 

Will try a different computer and see if the result change.




38 posts

Geek
+1 received by user: 4


  Reply # 1496270 20-Feb-2016 14:52
Send private message

sbiddle:

 

93Mbps is a fairly certain indicator of a 100Mbps FE capable device (as it's all you can do over 100Mbps Ethernet) or dodgy cable. What type of router are you using and how is it connected?

 

 

I am using a Mikrotik RB951G-2HnD. It should easily handle routing far more than 100mb ethernet.

 

One  cat6 cable to the ONT to the router, one cat6 cable to my computer. Low CPU load on router during speed test. 


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.