I'm sure my situation isn't unique, but I'm really frustrated by the poor communication from Chorus during our (still ongoing) UFB install process. Poor communication from a communications company. Oh the irony.
Anyway, we ordered fibre well over a month ago, and I was pleasantly surprised when it was scheduled to be completed the next week. We are a single private dwelling with clear straight access across grass from the telecom 'grey post' on the footpath to the existing ETP (terminology?) The problem started only a couple of days later on the first scoping visit. The tech determined that the duct from the pit in the verge to the grey post on the footpath is blocked, and also from the post to the house. Fine. New duct needed. But that's all that has happened. Apparently after many phonecalls to both Chorus and 2Degrees, I have finally discovered that the issue is with the Chorus 'Civil Team' waiting for 'high cost approval'. But still no contact from anyone. Ever. Well, I did get a call back from a guy at Chorus the other day, but only to tell me that he couldn't tell me anything.
Is there anything I can do, or do I just have to wait?