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Topic # 196512 2-Jun-2016 19:31
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I'm looking for at least 100/20, but higher would be nice, for a good price. Preferably with landline.

 

 

 

What would be the best that you've experienced with? Customer service, speeds etc..


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  Reply # 1564497 2-Jun-2016 19:31
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 

If you are posting regarding DSL speeds please check that

 

  • you have reset your modem and router 
  • your PC (or other PCs in your LAN) is not downloading large files when you are testing - you are not being throttled by your ISP due to going over the monthly cap 
  • your tests are always done on an ethernet connection to the router - do not use wireless for testing 
  • you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 

  • Your ISP and plan 
  • Type of connection (ADSL, ADSL2, VDSL) 
  • Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin) 
  • Your general location (or street) 
  • If you are rural or urban 
  • If you know your connection is to an exchange, cabinet or conklin 
  • If your connection is to a ULL or wholesale service 
  • If you have done an isolation test as per the link above 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 

I recommend you read these two blog posts:

 





I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1564510 2-Jun-2016 19:35
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Inspire Net isn't the cheapest but their customer service is amazing.

Waiting for Michael to plug bigpipe in 3... 2... 1...

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  Reply # 1564511 2-Jun-2016 19:37
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deadlyllama:

Waiting for Michael to plug bigpipe in 3... 2... 1...

 

they dont do a land line so... not really worth plugging


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  Reply # 1564521 2-Jun-2016 19:50
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Speed. Service. Price.

Pick any 2.


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  Reply # 1564523 2-Jun-2016 19:54
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deadlyllama: Inspire Net isn't the cheapest but their customer service is amazing.

Waiting for Michael to plug bigpipe in 3... 2... 1...

 

 

 

I'm going to plug Bigpipe, really enjoying easy email customer service. I believe 100/20 is $79. 

 

I've got the 200/20 and the speed is great and reliable 24/7.

 


I'm also a 'Michael' so close enough. 


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  Reply # 1564559 2-Jun-2016 20:23
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Spark or 2degrees, bundle with your mobile if on a high enough plan to save $10


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  Reply # 1564618 2-Jun-2016 21:27
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sbiddle: Speed. Service. Price.

Pick any 2.



If you're unlucky, you won't even get one...

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  Reply # 1564619 2-Jun-2016 21:28
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Voyager are pretty decent.


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  Reply # 1564629 2-Jun-2016 21:58
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If you want landline then I would say Spark. At the end of the day their voip service will get you the closest thing to a neax landline. Their pricing is pretty good and their support is generally really good.
WxC would get the other one who will give a solid VoIP experience.
Otherwise, Inspire are great but limited handovers. Voyager, great, but limited after hours support.

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  Reply # 1564631 2-Jun-2016 22:13
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I wouldn't hesitate to recommend 2degrees - I've been with them(/Snap) for over three years on UFB and they've been good to deal with on the whole, solid connection, regularly get >190Mbps to Aussie/USA on my 200/20 plan. Their pricing may not be the cheapest, but I'm certainly happy with the value for money...

 

Also have VOIP homeline - seems to just work with no issues. (Using their 'Fon' DECT phones which connect directly to their Router).

 

 


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  Reply # 1564659 2-Jun-2016 23:38
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Spark are pretty good :) Wait, did somebody say my name?





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