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61 posts

Master Geek
+1 received by user: 5

  Reply # 1619276 29-Aug-2016 19:21
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What time did they come out? I find it interesting that they came and fixed it the exact day you went public and posted on this forum.



Regardless, he should have contacted Enable or his RSP immediately in the first instance without throwing a tantrum. All LFCs have reinstatement and QA processes. I probably fire one off every month on average and they all get fixed to top notch quality.


Yes, it shouldn't happen in the first place but all professions have the bad egg trying to cut corners and that's what those follow up processes are for.



I DID contact them weeks ago - without throwing a tantrum - and was promised a network 'service' manager would get back to me. Since then another almost 2 weeks of radio silence. I emailed them again last week telling them if nothing was done VERY soon I'd go public with this. Still radio silence so I went public. Today out of the blue a team showed up and fixed things.

1984 posts

Uber Geek
+1 received by user: 133


  Reply # 1619839 30-Aug-2016 19:54
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A few applications of lime on the spill zone should remove the smell. 


Covering with active compost or bark will also work.



Did spreading a bit of compost around take away the smell?




You should still take care around service ducts when buried at the correct depth, although the duct does protect the cable to some extent. If you were in a Chorus area they might have just direct buried some "ruggedised" microduct so the pipe only protects where it comes out of the ground.

Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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