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299 posts

Ultimate Geek
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Topic # 21426 26-Apr-2008 10:30
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We've just moved about 2km in Newlands Wellington - from the old part to the new subdivision. We had no problems getting a broadband connection in December 07 at the old place but here in the new place we've been told we're on a waiting list (with no indication of where on the list or how long we're going to be on it other than "It could be months").

There is no competition in the new subdivision though - Telstra don't have cable here - but in the old street they did (they came door knocking). I wonder if Telecom prioritises upgrading streets where there is competition??

I know that it could be the roadside cabinets in the new subdivision - but I can't see where they are - I presume they're small green things rather than the big square black plastic things next to the phallic grey things?

What an absolutely awful state of affairs!!!




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  Reply # 126473 26-Apr-2008 12:06
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casewindow: There is no competition in the new subdivision though - Telstra don't have cable here - but in the old street they did (they came door knocking). I wonder if Telecom prioritises upgrading streets where there is competition??


Sorry for your loss of connectivity,  by yes,  Telecom likes competition and works hard where there is *points @ Auckland exchange that got opened to other isp's then the same exchange be targeted by cabernet upgrades*

Hawkes Bay
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  Reply # 126492 26-Apr-2008 14:51
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Its not like Telecom are deliberatley denying paying customers, but their has to enough paying customers to make it economically viable.




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  Reply # 126497 26-Apr-2008 15:39
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have you tried to see if woosh(wireless internet) is available in your area? have u tried to google satellite internet ?



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Ultimate Geek
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  Reply # 126501 26-Apr-2008 16:19
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Woosh isn't available for wireless in our area and the only satellite option I have seen is from Orcon which have ok monthly prices (not as good as fixed line) but a $2300 install price!!! which is way too steep. I might see if there are other satellite options.

Telecom & Vodafone mobile internet are too expensive per month for what you get for us.




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  Reply # 126579 27-Apr-2008 15:06
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http://www.compass.net.nz/ <- pretty good pricing not as good as DSL. Only downside is they sting you if you want to leave the service before the 12 months is up...

Quote - "In the event of early termination of service (within 12 months of initial connection) the remainder of the 12 month contract will be payable."

Install fees

$299 - phone and internet
$249 - internet

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  Reply # 126598 27-Apr-2008 17:09
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Compass have very high excess data costs.

Quote from website: Extra data used (beyond the data allowance) costs $5.95 per GB

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  Reply # 126909 28-Apr-2008 22:04
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If you can see the grey cabinet there then they probably are already working on it.

EDIT: maybe you will see them get the fibre out to the cabinet, at least that might make the wait a bit more interesting!




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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