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  Reply # 1821654 13-Jul-2017 10:02
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I place no money on the following, but.....

 

I have been told (and the installers that did our UFB install last year also repeated it), that there is a preference that the ONT be very near your main TV. The thinking being that the biggest hog of data is likely to be your home entertainment. This actually worked out pretty well for us and the "home entertainment stuff" has a cable connection.

 

But I can also understand why you may want your ONT elsewhere. I dont know how much negotiation rights you have on positioning or whether it would be easy to achieve at your place - can you get easy access under the house for example?

 

This is all I can find on the chorus page:

 

https://www.chorus.co.nz/help-and-support/fibre-installation/what-ont-and-where-should-i-install-it

 

What is an ONT and where should I install it?

 

An ONT is an Optical Network Terminal. This device connects the fibre that has been wired the outside of your house, to your modem.

 

The ONT is a small white plastic box (180mm x50mm x 120mm) that will be placed on your internal wall.

 

It’s important that you think about where the ONT is placed before our technician arrives for your 'Agree' appointment as this can impact your broadband experience. Your modem will plug into your ONT so it should ideally be:

 

where you’re using the internet the most.
centrally located in your home if possible as that’s how your WiFi works best
accessible to Internet heavy-devices such as televisions.





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler



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  Reply # 1821664 13-Jul-2017 10:22
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Thanks everyone for replying. The main reason they gave for it not working was that there is no phone jack in the wardrobe. The house is up on piles and access isn't too bad, your on your back but it's not bad. We had a chorus guy under there when we had our VDSL installed because the phone lines were "slashed" for whatever reason.Ceiling access isn't bad either just a truss roof. The manhole into it is in the same wardrobe where I wanted the box.

Can a private data installer move it after its installed? I got an email today that they are coming back next Friday to install it all. So that's a 2 week turn around from when I rang. Not giving me much time to sort trying to run some stuff myself..

Cheers

 
 
 
 


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  Reply # 1821710 13-Jul-2017 11:04
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No, you will need to submit an order with your RSP to move the ONT. No one else (apart from Chorus staff) are meant to touch it.


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  Reply # 1821718 13-Jul-2017 11:15
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michaelmurfy:

 

With my scoping visit I just asked the Chorus tech for some hybrid cable to run myself - did the run internally to where the ONT was to be installed (in a cupboard in the centre of the house) and Chorus connected it all.

 

Easy installation - and easy if you're able to do the run yourself.

 

 

This is exactly what i needed to do. Instead of having them run the hybrid down the living room wall tacked in place. They were happy to leave me heaps of cable to run internally.

 

Pretty casual about it if you ask

 

 


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  Reply # 1821746 13-Jul-2017 11:49
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 This just sounds like the contractor being difficult.  In my last flat they had no issues placing it in the middle of the house and ran all cabling except for power.




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  Reply # 1821781 13-Jul-2017 12:36
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So you guys mean excess cable coming from the ETP? Then you can run it where you want and they just give you the ONT to place? I'd get under my house to do it. Then I guess it's on you to test and what not.. and the phone jack is that a needed thing? I have a feeling it's going in the lounge and I'll just live with it at this stage.. should have just stuck with our VDSL haha

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  Reply # 1821813 13-Jul-2017 13:09
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We had our installed in an internal cupboard - actually just partitioned off a shelf in the linen cupboard.

 

We had to provide phone jack and a power point at that point, which we were able to have done.

 

With that sorted the installers were more than happy to do a free install of the ONT in the cupboard, provided we accepted that as our router point too.  Internal wired networking was my problem after that.

 

If you are paying for the installer's time, I don't see the issue.

 

 





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  Reply # 1821819 13-Jul-2017 13:12
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Phone jack is not needed given no voice service is being provided via ONT or router.

 

 





Ross

 

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  Reply # 1821820 13-Jul-2017 13:13
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Yeah see it was my partner who dealt with them and she isn't too clued up with it all, but when she told them we will provide power and a phone jack to the wardrobe the answer was "that won't work" something about cables going to the TV which I got no idea about.



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  Reply # 1821822 13-Jul-2017 13:13
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Spyware:

Phone jack is not needed given no voice service is being provided via ONT or router.


 



Perfect. Thank you

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  Reply # 1821825 13-Jul-2017 13:16
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Interslice:
Spyware:

 

Phone jack is not needed given no voice service is being provided via ONT or router.

 

 

 

 

 



Perfect. Thank you

 

But you might want to think about how things might work in case you need a home phone in the future. Either backfeed it into the existing phone jack with an extension cable, or use cordless phones.


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  Reply # 1821837 13-Jul-2017 13:20
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Interslice: Yeah see it was my partner who dealt with them and she isn't too clued up with it all, but when she told them we will provide power and a phone jack to the wardrobe the answer was "that won't work" something about cables going to the TV which I got no idea about.

 

Wonder if the bit about the phone jack was an assumption that you might be getting a VOIP service from your RSP and wanting to feed that into your household phone sockets. If you arent at all interested in landlines over fibre then it would not be an issue.





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  Reply # 1821859 13-Jul-2017 13:25
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If you have the ONT in the wardrabe, you would also be wanting a cat6 cable going back from there to the TV area.  That is the thinking behind having the ONT by the TV, as that will be a major consumer of data from the ONT+Wifi Router in the future, and really wants to be cabled (also the thinking for wanting the ONT by the TV). What you are doing already with the powerline system basically. If you could drill the hole through the floor of the wardrobe ready for the fibre (=hybrid) cable, that might also tip the balance into making the ONT placement there a do-able option for the technician in the time allowed.  


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  Reply # 1821882 13-Jul-2017 13:52
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I replaced Vodafone cable with UFB. The coax was run up a conduit on the side of the house, under a veranda over the front door and then through the floor and through the base board. The coax then connected to the modem from there. Chorus could not use the same conduit so ran another conduit alongside and tried to do the same thing viz. push the fibre through the floor. They were not able to for some reason but the fibre came up through the floor about 3cm from the baseboard and then into the ONT which was wall mounted near the floor. It was then connected via RJ45 to my Asus router. Since the entire unit is behind a desk/shelf cabinet it can't be seen so I am happy.

 

 

 

I was especially pleased when they were able to blow the fibre down my existing (unused) Chorus copper conduit which is about 30m from the street as I live in a rear section and make minimal installation changes to the front of the house.





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https://plus.google.com/+laurencechiu

 

 


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  Reply # 1821894 13-Jul-2017 14:05
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Interslice: Yeah see it was my partner who dealt with them and she isn't too clued up with it all, but when she told them we will provide power and a phone jack to the wardrobe the answer was "that won't work" something about cables going to the TV which I got no idea about.

 

 

 

Can you not reschedule another scooping visit so that you are there for it? If not, If why dont you withdraw the consent and start the process again?

 

As others have said, you could run conduit (with a draw wire) from where the ETP is to the cupboard and make it easier for the installer.

 

Sounds like me the scooper was not flexible at all and is probably under instructions by his bosses to get the client to accept the quickest installation method so that they can get more done in one day and make more money.

 

 

 

What part of the country are you in and who is the local fibre company?


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