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  # 1835728 2-Aug-2017 13:46
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I wonder if it's possible to take user reviews or ratings into account, or give a customer service score.


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  # 1835730 2-Aug-2017 13:47
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@Talkiet Well you know Spark could potentially offer something to the table as well. Good spotting with Skinny (I am sure @glimpNZ could sort this).

 

But in general good job guys! Looking good!





 
 
 
 


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  # 1835731 2-Aug-2017 13:50
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It doesn't treat me like a geek so I wouldn't look again. If I want to get a 1Gbps service then I don't want to be looking at 200Mbps offers. For me, the range should be between half and double the speed.


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  # 1835734 2-Aug-2017 13:53
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Talkiet:

 

It seems odd that some offers seem to have additional features in their listings. Is it possible that there's a commercial relationship to upgrade the appearance of the offers on the website? Take for example the MyRepublic listing here which has a phone number and a coloured background for their Chromecast offer...

 

 

 

 

Cheers- N

 

 

 

 

Yep - the Spark offer should show free Lightbox, Netflix for a year and Spark WiFi (plus 3 months free if on contract).

 

Not really a good comparison site if it is leaving out parts of the deals for some RSPs


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  # 1835735 2-Aug-2017 13:53
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timmmay:

 

I wonder if it's possible to take user reviews or ratings into account, or give a customer service score.

 

 

 

 

We are actually working on it right now :) We are doing a test in another industry. Once we are happy with how we've done it we will then roll out that feature.


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  # 1835737 2-Aug-2017 13:54
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michaelmurfy:

 

@Talkiet Well you know Spark could potentially offer something to the table as well. Good spotting with Skinny (I am sure @glimpNZ could sort this).

 

But in general good job guys! Looking good!

 

 

You mean like the Free Lightbox (on contract, listed in the more info section), Free Netflix for a year (with a 24 month contract, Not listed at all), free Wifi (listed in the more info section), $10 credit each month for eligible mobile plan (listed in the more info section for some plans), Three months free (for some plans on contract - listed in the more info section)...

 

We offer a few extras - I'm curious as to why some providers get the extras put up front and centre, not hidden in the 'more info' section.

 

And yes, it does look good, but it's not good if the information is not accurate, and not KEPT accurate. I've found a heap of errors looking at one ISP only in a few minutes.

 

Cheers - N

 

 





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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


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  # 1835740 2-Aug-2017 13:58
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trig42:

 

 

 

Yep - the Spark offer should show free Lightbox, Netflix for a year and Spark WiFi (plus 3 months free if on contract).

 

Not really a good comparison site if it is leaving out parts of the deals for some RSPs

 

 

 

 

You mean when you click "More Info" button ;) The netflix for a year is mentioned on 24month contract, which is where they offer it.

 


 
 
 
 


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  # 1835742 2-Aug-2017 14:00
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glimpNZ:

 

trig42:

 

 

 

Yep - the Spark offer should show free Lightbox, Netflix for a year and Spark WiFi (plus 3 months free if on contract).

 

Not really a good comparison site if it is leaving out parts of the deals for some RSPs

 

 

 

 

You mean when you click "More Info" button ;) The netflix for a year is mentioned on 24month contract, which is where they offer it.

 

 

 

 

 

Yes, but it isn't mentioned in highlighted text without having to click another link, like the MyRepublic Chromecast deal. If you want people to compare fairly, all RSPs offers should be presented the same IMO.


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  # 1835744 2-Aug-2017 14:05
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I like it. It is at least comparing apples with apples unlike the BS broadbandcompare site that has a different speed for every ISP and spews out so much information you leave more confused than when you started.

 

I like how you can just click "adsl" or "vdsl" etc.

 

The whole "featured" and modified offer boxes for companies that pay is a little annoying, but I get there are costs to running a service so you need some commercial backing to run it. And its not like they are massive flashing banners. It's just an extra tab or so.

 

 Edit: One small issue is calling VDSL "slow" - it's not exactly slow. But I would prefer terms like good, better, best, o for awesome.

 

 

 

Hammerer:

 

It doesn't treat me like a geek so I wouldn't look again. If I want to get a 1Gbps service then I don't want to be looking at 200Mbps offers. For me, the range should be between half and double the speed.

 

 

I would take a punt and say that none of these sites are really targeted to geeks as we know all the info and what is out there anyway.

 

These are targeted to the "uniformed consumer" to make a relatively informed decision about who to go with.


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  # 1835745 2-Aug-2017 14:07
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Something that can be a little misleading with this tool...

 

With 2degrees for example, they charge $15 for the modem which Glimp shows, however they also charge $15 to ship the modem, so really you're paying $30 for the privilege of the ISP supplied modem.

 

 

 

Not sure if it applies to other ISP's.


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  # 1835754 2-Aug-2017 14:19
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Dairyxox:

 

Something that can be a little misleading with this tool...

 

With 2degrees for example, they charge $15 for the modem which Glimp shows, however they also charge $15 to ship the modem, so really you're paying $30 for the privilege of the ISP supplied modem.

 

 

 

Not sure if it applies to other ISP's.

 

 

 

 

Good point! We will add "Shipping fee" for modem into more info section. 


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  # 1835782 2-Aug-2017 14:49
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Using the tool I see Compass have really sharpened their pricing -- now equal to Bigpipe for 100 Mbps naked UFB.


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  # 1835788 2-Aug-2017 14:57
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glimpNZ:

 

We use a third party, to see what technology you got. As a result, the search is dependent on them and how up to date their information is / how fast they update it.

 

We also have Gigabit Fibre but VDSL is shown as the fastest available. You third party needs to get their act together.





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  # 1835792 2-Aug-2017 14:58
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glimpNZ:

 

dmatthew:

 

Looks good.

 

The results for my address shows ADSL as the only option. We have fibre at home.

 

 

Unfortunately, this happens sometimes. :( 

 

We use a third party, to see what technology you got. As a result, the search is dependent on them and how up to date their information is / how fast they update it.

 

 

 

 

I'm in a newer sub division that never had copper and Enables lookup works correctly, yet I get told I can only get adsl. So the data must be very out of date.


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  # 1835793 2-Aug-2017 14:59
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Interesting also that @GlimpNZ has responded several times recently, but no comment on why Skinny is excluded from the results...

 

Cheers - N

 

 





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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


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