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28 posts

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  Reply # 1836106 2-Aug-2017 21:45
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Yabanize:

 

As above, not a fan of the "purple banner" with benefits some get while others also have good benefits but you have to click to view them., I understand that may be how you make more money but it should be the deal itself that wins the customer over, not the one with the banner

 

Consider PowerSwitch for example, All should be presented equally.

 

I don't think they have Fibre checking with Enable either.

 

I take it it is Spark's decision to not have Skinny listed, Which is a bit of a shame really.

 

 

 

 

You will be surprised by the stats that we have on our site and purple banner doesn't do much :) But it is something, we need to look into.

 

Regarding PowerSwitch, they have/had govt funding. But from what I've heard is they are no longer a free to use service for power companies.

 

We are pretty proud with what we've achieved to date, it isn't fully perfect as been pointed out and we agree, but slowly and steadily we are going into that direction. Just these things take time :) 

 

 

 

We use broadbandmap.nz to see what technology you have. That data gets fed by all of the LFCs.

 

There are few issues that arise though. Sometimes the data doesn't get updated fast enough.

 

Sometimes our address search coordinates don't match, as we use different ones. As a result, can seem like you can't get certain technology.

 

It is something we are working on to solve :)


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  Reply # 1836107 2-Aug-2017 21:55
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glimpNZ:

 

Yabanize:

 

As above, not a fan of the "purple banner" with benefits some get while others also have good benefits but you have to click to view them., I understand that may be how you make more money but it should be the deal itself that wins the customer over, not the one with the banner

 

Consider PowerSwitch for example, All should be presented equally.

 

I don't think they have Fibre checking with Enable either.

 

I take it it is Spark's decision to not have Skinny listed, Which is a bit of a shame really.

 

 

 

 

You will be surprised by the stats that we have on our site and purple banner doesn't do much :) But it is something, we need to look into.

 

Regarding PowerSwitch, they have/had govt funding. But from what I've heard is they are no longer a free to use service for power companies.

 

We are pretty proud with what we've achieved to date, it isn't fully perfect as been pointed out and we agree, but slowly and steadily we are going into that direction. Just these things take time :) 

 

 

 

We use broadbandmap.nz to see what technology you have. That data gets fed by all of the LFCs.

 

There are few issues that arise though. Sometimes the data doesn't get updated fast enough.

 

Sometimes our address search coordinates don't match, as we use different ones. As a result, can seem like you can't get certain technology.

 

It is something we are working on to solve :)

 

 

My suggestion a "+ benefits" drop down on each one that has extras


 
 
 
 


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  Reply # 1836120 2-Aug-2017 22:02
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glimpNZ:

 

 

 

Yeah, we would love to show the actual results for speeds. Completely agree to have accurate results/tests for speeds. I just don't see how we can at this point with our limited resource.

 

If you got ideas, keen to discuss :) If we were able to tap into the speeds that providers show or their actual average speeds, that would be amazing.

 

 

Just drop it. There's no point in listing speeds for different ISPs on copper since you get the same speed anyway.


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  Reply # 1836121 2-Aug-2017 22:02
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Yabanize:

 

 

 

My suggestion a "+ benefits" drop down on each one that has extras

 

 

Mmmm, that might work! :) Will look into that. It is on my to do list to revamp the panels in the next few weeks.

 

Will be also including reviews in to the mix, super excited for that.


'That VDSL Cat'
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  Reply # 1836122 2-Aug-2017 22:02
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glimpNZ:

 

 

 

Yeah, we would love to show the actual results for speeds. Completely agree to have accurate results/tests for speeds. I just don't see how we can at this point with our limited resource.

 

If you got ideas, keen to discuss :) If we were able to tap into the speeds that providers show or their actual average speeds, that would be amazing.

 

 

 

 

for copper speeds, chorus do have API's and B2B options for expected speeds...





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 1836124 2-Aug-2017 22:04
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DarkShadow:

 

 

 

Just drop it. There's no point in listing speeds for different ISPs on copper since you get the same speed anyway.

 

 

Mmmm, I was actually just thinking of showing it as ADSL or VDSL.

 

Might do it tomorrow!


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  Reply # 1836125 2-Aug-2017 22:06
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hio77:

 

 

 

for copper speeds, chorus do have API's and B2B options for expected speeds...

 

 

 

 

Really? That's good to know actually. Because we sat down with them and discussed that before but didn't really get anywhere.

 

Will ask them again. However, as mentioned before I may just drop the speeds and show ADSL / VDSL or something along those lines.


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  Reply # 1836136 2-Aug-2017 22:30
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glimpNZ:

 

 

 

We use broadbandmap.nz to see what technology you have. That data gets fed by all of the LFCs.

 

There are few issues that arise though. Sometimes the data doesn't get updated fast enough.

 

Sometimes our address search coordinates don't match, as we use different ones. As a result, can seem like you can't get certain technology.

 

It is something we are working on to solve :)

 

 

Herein is a little issue.

 

Of course, most the population out here wouldn't be savvy enough to care (I can still see Wifi on WcX routers) and its only one small area. But it fits for all of the new subdivisions being tacked on the end of copper areas where its no longer pulled. I'm yet to throw in a few more known new areas in north canty. /edit - yep, Silverstream showing as being covered by ADSL too.

 

The entire subdivision here (Sovereign Lakes north kaiapoi) started as BoF area with only WcX as your choice (I'm talking some 5 years ago now). Only the week of move-in was it expanded to 2 other ISPs with VoIP capability (since no copper) and more since.

 

Yet they show the entire area as having ADSL capability. Which is, odd. Unless they've decided ADSL over VoIP is a good idea :P

 

Have to wonder if its a simple population cover for ADSL vs actually knowing what transport is used.

 

Click to see full size


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  Reply # 1836217 3-Aug-2017 08:45
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Sorry @glimpnz, I like the idea but your site feels more like a slick marketing site than a proper, independent, impartial comparison site.

 

Compare EVERY ISP, make every listing the same, don't let ISP's (especially the terribad ones like MyRepublic) buy fancy listings. Compare them all equally, and not just on price but also on TrueNet results and user feedback. 

 

 

 

 





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Wannabe Geek
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  Reply # 1836229 3-Aug-2017 08:48
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Dam! I've just resigned my contract with my existing ISP. This is great and will be my starting point for comparing ISPs in future.

 

One improvement would be to base the headline monthly rental on the average monthly cost for the contract period. Otherwise providers will offer low initial monthly rates just to get the pole position.

 

This is misleading. $64.25 is the average monthly rate over the contract.

 

 

 

 

 


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  Reply # 1836307 3-Aug-2017 10:05
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Lias:

 

Sorry @glimpnz, I like the idea but your site feels more like a slick marketing site than a proper, independent, impartial comparison site.

 

Compare EVERY ISP, make every listing the same, don't let ISP's (especially the terribad ones like MyRepublic) buy fancy listings. Compare them all equally, and not just on price but also on TrueNet results and user feedback. 

 

 

 

 

 

 

How will they make money though...




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  Reply # 1836313 3-Aug-2017 10:11
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I think we already discussed reviews in previous topics (unrelated to this service) and we came to the conclusion that reviewers that don't take in consideration their own wiring quality, using WiFi in congested air space, etc would likely give a very bad review due to their inability to correct their own faults.

 

@glimpnz take note of this...





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  Reply # 1836316 3-Aug-2017 10:13
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marwil:

 

Dam! I've just resigned my contract with my existing ISP. This is great and will be my starting point for comparing ISPs in future.

 

One improvement would be to base the headline monthly rental on the average monthly cost for the contract period. Otherwise providers will offer low initial monthly rates just to get the pole position.

 

This is misleading. $64.25 is the average monthly rate over the contract.

 

 

Yeah, average monthly rate is something we've been thinking about for a while. Just need to do it now.


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  Reply # 1836319 3-Aug-2017 10:16
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@freitasm

 

Agree, that's why we think we will stay away from performance questions. And focus purely on other things, such as customer service and so on. 


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  Reply # 1836341 3-Aug-2017 10:31
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One thing I'd like to see is other options in the selection criteria; specifically static IP.

 

Without going to the signup page for each plan, there's no way to find out whether static IP is available, or what it costs, for the various plans. Even then, the signup page doesn't always say.

 

 


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