UnlimitedInternet.co.nz - Just hear me out!

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#1895515 5-Nov-2017 16:02

ArcticSilver:

sbiddle:

You could just as easily argue 20Mbps is fine for these as well for many use cases - but being completely honest here running a webserver or mail server on a residential home connection is an incredibly stupid thing to do.

Why is running a web server or mail server off a residential home connection incredibly stupid?

You could say the same about putting your data in the cloud where you have no control.......

Anybody who thinks running a mail server these days is easy clearly doesn't run one. The issues of dealing with spam filtering and importantly protecting your IP from ending up on RBL lists (which will pretty much kill your email totally until it's resolved) make it an ongoing issue. It's why most smart people have moved things like their Exchange Servers to cloud based Exchange providers.

Likewise running a small website sounds like a great idea until you're the victim of a DDoS and find your RSP disconnecting your Internet connection.

I also don't understand why you think having stuff in the cloud means "no control". I have full control and backups of all my data stored in the cloud.

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MichaelNZ

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#1895527 5-Nov-2017 16:35

michaelmurfy:

2) they remove criticism from their Facebook page when people complain. This is why you hardly see anything on it. I've had friends complain not too long ago - the complaint was hidden within minutes and practically ignored.

2degrees also blocks critical posters.

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MichaelNZ

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#1895532 5-Nov-2017 16:42

sbiddle:

Anybody who thinks running a mail server these days is easy clearly doesn't run one. The issues of dealing with spam filtering and importantly protecting your IP from ending up on RBL lists (which will pretty much kill your email totally until it's resolved) make it an ongoing issue. It's why most smart people have moved things like their Exchange Servers to cloud based Exchange providers.

Likewise running a small website sounds like a great idea until you're the victim of a DDoS and find your RSP disconnecting your Internet connection.

There is not much inherently wrong with running a website or mail server via a home connection, as long as you can get delegated PTR or the provider is prepared to set a custom one...

Keep in mind most home connections are far better in terms of speed and reliability then the old frame relay connections we used to run whole ISP's off.

The biggest issue is people who know just a little bit.

WFH Linux Systems and Networks Engineer in the Internet industry | Specialising in Mikrotik | APNIC member | Open to job offers

freitasm

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#1895580 5-Nov-2017 18:46

MichaelNZ:

sbiddle:

Anybody who thinks running a mail server these days is easy clearly doesn't run one. The issues of dealing with spam filtering and importantly protecting your IP from ending up on RBL lists (which will pretty much kill your email totally until it's resolved) make it an ongoing issue. It's why most smart people have moved things like their Exchange Servers to cloud based Exchange providers.

Likewise running a small website sounds like a great idea until you're the victim of a DDoS and find your RSP disconnecting your Internet connection.

There is not much inherently wrong with running a website or mail server via a home connection, as long as you can get delegated PTR or the provider is prepared to set a custom one...

Keep in mind most home connections are far better in terms of speed and reliability then the old frame relay connections we used to run whole ISP's off.

The biggest issue is people who know just a little bit.

Yep. Unless you are a seasoned system admin and know all about maintaining patch levels, keeping your system out of block lists, working with your ISP to fend off DDoS attacks and more then it's a moot point. Let others do it for you.

Remember the Dunning-Krugger effect: "... people of low ability suffer from illusory superiority, mistakenly assessing their cognitive ability as greater than it is."

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MichaelNZ

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#1895585 5-Nov-2017 19:06

freitasm:

Yep. Unless you are a seasoned system admin and know all about maintaining patch levels, keeping your system out of block lists, working with your ISP to fend off DDoS attacks and more then it's a moot point. Let others do it for you.

I have been doing SysAdmin work since the 1990's.

I have never had a private mail server of mine RBL'd. I have on various occasions had to un-RBL an ISP server due to issues caused by clients.

I have always treated ISP connections as raw data feeds and suppliers of IP address space. I don't "work with" my ISP. I pay the bill, keep my nose clean, call them if I need to but otherwise do my own thing.

My 2 tech support issues this year are:

1. Most recent - ISP made some changes and accidentally dropped the route to my address space. After I diagnosed what was happening, an email to them fixed it up quickly.

2. Earlier this year - Had a discussion about IPV6. I had previously had that working with them for UFB but neither the same config nor the one they supplied worked on my VDSL connection. In the end I gave up on it. IPV4 fulfills a business need. IPV6 is a nice to have. When I get back to New Zealand I may revisit it sometime.

That's it. Neither of those tech support cases nor any others have to do with matters I could and should be managing myself.

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freitasm

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#1895591 5-Nov-2017 19:18

MichaelNZ:

freitasm:

Yep. Unless you are a seasoned system admin and know all about maintaining patch levels, keeping your system out of block lists, working with your ISP to fend off DDoS attacks and more then it's a moot point. Let others do it for you.

I have been doing SysAdmin work since the 1990's.

YOU have but I'm pretty sure you can't swear by anyone else's abilities.

Perhaps I should've written this instead:

"Unless one is a seasoned system admin and one knows all about maintaining patch levels, keeping one's system out of block lists, working with one's ISP to fend off DDoS attacks and more then it's a moot point. Let others do it for one."

This wasn't aimed at you but at others.

And the number of people who think they know what they are doing is really large. So a good rule is to say "Hey, don't do it. If you do, be prepared for anything."

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Pumpedd

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#1895648 5-Nov-2017 20:42

It was too much for Vodafone...

xlinknz

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#1895653 5-Nov-2017 21:30

uncanny timing of the op as I signed [no contract] with UI approx 12.15pm Fri for ufb naked 100/20

I am well aware of what has been said of them before I joined. I am only leaving MR due to price and IPv6

My reasons for going with them are

1. Price - I save $30 a month [note I am dispensing with a land-line]

2. IPv6 - It is very disappointing how many ISP's do not offer native IPv6 only a few do. Kudos to them and UI

3. BYOD router/modem

4. No contract - If I don't like them for whatever reason I can change [my 2nd choice was stuff-fibre] I loose $49 admin fee and the usual pay one month in advance.

5. I liked to support the smaller NZ business's - one mantra of mine is if no one supported competition there wouldn't be any !

My cut-over is Wed am

So far communications have been excellent. I even logged a ticket and they responded quickly.

Suckerpunch

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#1896529 7-Nov-2017 07:34

I too can offer my support for UnlimitedInternet. I've been with them for just over two years now and I'm completely satisfied and happy with the service I get from them.

My only gripe I have is when I posted some constructive feedback on their Facebook page (it wasn't even nasty or destructive), my post was deleted and I am blocked from their Page.

One of the other big attractions for me to go with Unlimited Internet is their one off static IP fee, rather than the ongoing excessively high priced ones other ISP's offer.

SepticSceptic

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#1896739 7-Nov-2017 12:41

freitasm:

Remember the Dunning-Krugger effect: "... people of low ability suffer from illusory superiority, mistakenly assessing their cognitive ability as greater than it is."

But, wow, never heard of that before. Explains many things,.. many, many things ...

Stan

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#1897010 7-Nov-2017 17:32

The thing that would stop me going with UI is the disconnection if you use "too much data" I use my connection alot I recently changed my cloud provider thats 300gb on its own let alone streaming everything and downloading games that are 50gb+.

Until they change this I would Rather go with Skinny or Big Pipe for a low cost alternative.

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#1897014 7-Nov-2017 17:43

Suckerpunch:

My only gripe I have is when I posted some constructive feedback on their Facebook page (it wasn't even nasty or destructive), my post was deleted and I am blocked from their Page.

That would be enough me for to stay away, but as I have had dealings with Ben and it took less than 5 minutes on a call for his first unethical sentence to appear, I couldn't imagine how much cheaper they would have to be to go anywhere near a business he had involvement nor ownership of.

There isn't anything in their offering that other RSP's couldn't offer except maybe price and for $10 extra a month, knowing I am not dealing with BS is enough justification.

Peppery

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#1897021 7-Nov-2017 18:04

Stan:

The thing that would stop me going with UI is the disconnection if you use "too much data" I use my connection alot I recently changed my cloud provider thats 300gb on its own let alone streaming everything and downloading games that are 50gb+.

ISPs are still doing this in 2017?! We used ~10TB last month and not a peep from Spark.

chevrolux

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#1897036 7-Nov-2017 18:24

I would never support a company with the marketing BS this lot throw out... "cheapest unlimited internet provider" blah blah blah SHUT UP!!

And as other have mentioned, when you call them out on facebook they will remove and block comments.

....The only single thing I like them for is opening up a office in Palmy.

<tinfoilHat>
I would also suggest that although this may be an "independent" review, perhaps there is a kick back involved because UL know how well geekzone gets indexed on google.
</tinfoilHat>

lNomNoml

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#1897088 7-Nov-2017 19:09

Peppery:

Stan:

The thing that would stop me going with UI is the disconnection if you use "too much data" I use my connection alot I recently changed my cloud provider thats 300gb on its own let alone streaming everything and downloading games that are 50gb+.

ISPs are still doing this in 2017?! We used ~10TB last month and not a peep from Spark.

Won't be long then, you'll hear from them eventually if you cost them money.

I was keen on this but until I hear about the removal of comments, not so much anymore.

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