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59 posts

Master Geek
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Topic # 224351 14-Nov-2017 14:05
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Just some advice if others have had to replace the fibre to the house after install.

 

I am having a nightmare getting fibre to my house all of about 7 meters from the drop point.  We have no power poles in the street so over the air not possible. My driveway due to its age and condition they are not willing to even attempt to cut it as it would require replacing over 10 meters of it. They are not willing to what they call hydro blast under the drive for fear the drive will cave in.  There is conduit under the drive but they are not willing to use that as under the house where is exits is hot water cylinders and other electrical items, Chorus keep saying this is not an option either.

 

Chorus now want to fence mount the cable to the rear of my property where they will fence mount the fibre and then run it to the back of my house.  My issue with this is the current fence is 40 years old and in winds can blow over, a bird landing on it can break it, the neighbour is family so we are not worried about replacing it. The other big problem is my dog that is on the property chews anything it can, anything plastic and yes even chicken mesh it will make a mess of.  We set up a piece of cable like they would do and the dog chewed in within the hour(this was to show Chorus), it was gone, all gone could not find any of the 1m we used.  So in this case, if they do install, and I have emailed and made it very clear the cable will not last longer than a few hours who is responsible for the cost of replacing the cable.

 

At the end of the day I am keen to get UFB but Chorus seem to think it is impossible without going via my backyard, even though they have conduit and if they move the drop point(another option, which I know they have a permit from the council to do) it is about 5 meters to the house, even closer but this also they say is not an option. I am worried they will install the fibre and within the week the cable will be gone and I will be up for a lot of money to get it done again.

 

Does anyone know what the deal is or can point me to some reading around what happens if the cable keeps getting ruined after install?


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59 posts

Master Geek
+1 received by user: 2


  Reply # 1905275 21-Nov-2017 13:54
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I started with Clare Curran's office and now all communication is through, broadband@mbie.govt.nz. and I have been amazed at the speed and attention they have given this.


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