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835 posts

Ultimate Geek
+1 received by user: 132

  Reply # 1983807 26-Mar-2018 20:45
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Up to the retailers to do that, which IME they do tell people about when moving over.



I know of one instance of a person who had fibre broadband installed and he wasn't warned that his landline phone would no longer work during a power cut. This later led to a very serious situation when this person couldn't phone out during a power cut and nobody could phone him. He has since purchased a mobile phone and has plenty of mobile data.


I have been influenced by this example when deciding how to get my own fibre broadband installed.



7678 posts

Uber Geek
+1 received by user: 2527


835 posts

Ultimate Geek
+1 received by user: 132

  Reply # 1983829 26-Mar-2018 21:20
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Thanks, a good article, which on the topic of battery back-up says this:


You should also think about whether you need a battery


backup device. Most modern telecommunications services


require mains power in your house to work. If your house is


connected by fibre then your telephone and broadband


services will stop working if there is a power cut.


Battery backup devices can keep your services running in a


power cut for a period of time. Speak to your installer about


your requirements, telling them what services and equipment


you need to keep running during a power outage.


Don’t forget that charged mobile phones will often keep


working in a power outage and can usually be used for


emergency contact if the home is without electricity for a


short period.



7678 posts

Uber Geek
+1 received by user: 2527


  Reply # 1983913 27-Mar-2018 05:32
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when it says installer its talking about the installer of the comms cabinet, not the installer of the fibre connection

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