Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
'That VDSL Cat'
12469 posts

Uber Geek


  #1989736 6-Apr-2018 20:32
Send private message

I've seen the trustpower connection at partners place to be pretty flakey (uff 200/200)

Since they all use 2.4ghz and its a basically wifi only house I've always put it down to wifi issues.

Experience you have had is pretty alike... Makes me wonder if its more than i need to get her an extender 😰

#include <std_disclaimer>


Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


1468 posts

Uber Geek

  #1989775 6-Apr-2018 21:24
Send private message

The NF15ACV is also not the typical Broadcom based solution you'd expect with Netcomms, seems to be a re-badged Baudtec RN104VR5H which runs off some Realtek chipset.


3885 posts

Uber Geek

  #1989795 6-Apr-2018 22:27

Do you have any other WiFi APs connected? Or is the supplied router the only device that provides Wifi?

When the internet stops working, do you have to restart the router or do something else to make it work again? Or will it start working again by itself?

Does your public IP address stay the same, or Does it keep on changing?

Have you tried to check the router logs to see if there are any clues there? Can you still login to the router when the internet has stopped working?

My suspicion is that this problem is a DHCP renewal failure issue. If you can't get this resolved and you end up changing ISPs, change to one that uses PPPOE. Have a look at the ISP Vlan Tagging thread for a list of which ISPs use PPPoE

29132 posts

Uber Geek

Biddle Corp
Lifetime subscriber

  #1989852 7-Apr-2018 07:42
Send private message

yitz: The NF15ACV is also not the typical Broadcom based solution you'd expect with Netcomms, seems to be a re-badged Baudtec RN104VR5H which runs off some Realtek chipset.


Yeah it's a different chipset and device than the NF4V and NF18ACV which are both rock solid Broadcom products. The NF15ACV was a cheaper product that has plenty of limitations and a few faults that go with it. I've never heard of any issues similar to what the OP is seeing though.


It's very unclear yet based on everything in this thread whether the issue lies within the premises, or is external on the Trustpower network.





420 posts

Ultimate Geek


  #1989909 7-Apr-2018 10:06
Send private message

Hi Campbell, 


Sorry to hear you are having issues with your connection. 


If you could please PM me your account number, I would like to look into this further myself and have the issue escalated internally. 







Any comments made are my personal views and does not represent those of my employer

2 posts

Wannabe Geek

  #1990973 7-Apr-2018 12:12
Send private message



me too mines mostly been disconnecting on ps4 i assumed it was something to do with sony/the games i was playing but lastnight i went through my emails to see when i started messaging sony support about the frequent disconnections and it was september last year the same month i switched from slingshot to trustpower. my internet will be fine for maybe a week or 2 every month then completely doesnt work on most devices for the next 2 weeks. doesnt matter whether im connected to wifi or ethernet it happens either way. trustpower are sending me a new modem now hopefully it fixes it otherwise i might have to change internet companies again. so frustrating i tried every single fix for ps4/games i was playing before i realised it must have been trustpower. 


oh god got the new modem from trustpower today and its still happening lol

103 posts

Master Geek

  #2006596 2-May-2018 15:24
Send private message

Just providing an update.


We have stopped using our 2.4GHz baby monitor, and while there has been a marked improvement (less disconnections), they are still happening every other day.


I have written an email to Trustpower because I am loathe to get on the phone for 40 minutes to troubleshoot again.


2534 posts

Uber Geek

Lifetime subscriber

  #2006613 2-May-2018 16:08
Send private message

Why not just put your Slingshot router back online.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

News »

Pre-orders for Huawei MateBook 13 open now
Posted 14-Aug-2020 14:26

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35

UFB hits more than one million connections
Posted 6-Aug-2020 09:42

D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01

New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35

Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21

Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11

Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05

Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26

Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07

Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45

Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48

Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50

Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00

Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.