Frustrating UFB installation experience

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Linux

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#2040098 18-Jun-2018 22:32

@ChorusNZ My place of work has had 4 scopes now and they say it needs another scope cause staff have left so they need to do another scope

One guy turned up to finish off the install when no fibre had been run LOL so sent the scopers again

John

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Taubin

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#2040562 19-Jun-2018 15:15

Mine has had two scopes so far, last one was a month ago. I asked Voyager for an update, but haven't heard anything back. I think my install is just cursed. @ChorusNZ on twitter told me they would merge my previous install request with BP manually into the new one so there wouldn't be any lag (apparently they were able to) but I haven't heard a peep since. At least the second guy that did the scope actually saw the fibre, confirmed it's to all of our buildings, and stated it won't need to be run from the street as it's already done to each building. Much better than the instance with BigPipe who said Chorus told them there was no fibre to our buildings at all, and it would need to be run from the road. That was their fourth excuse and the final straw for me with them.

ZL2TOY/ZL1DMP

pctek

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#2043123 24-Jun-2018 12:27

. Gone is the skill of when I worked in Telecom in the mid 90s and guys could actually do more than drill a hole and feed a piece of fibre through it.

hah, in defense I'll tell you a story.

When husband still working for Telecom back in the day.

Their guys (not him, he did the exchanges) sent out to run a fibre line from one of their buildings somewhere , I forget where.

All going well, sitting in van and fed cable through, connected up, all ready to go and they realised they had fed it through the van as well.

Uhuh, skilled?

sir1963

2245 posts

Uber Geek

#2054457 11-Jul-2018 16:42

My install is/was not easy. The Chorus tech just wanted to slap a piece of conduit up the wall to get into the roof, or bust a hole into the garage and have the ONT there.

I said NO, use the existing cable to pull a new one in, the tech said they were not allowed and Chorus said their techs are not trained in pulling in cables like this so they were not allowed to.

In the end I have paid someone to do it. Good job too because the first idiot (when the house was first built) routed the cables though 10mm holes, had the cables going at sharp right angles and were impossible to pull. Sadly the ONT will be in the garage rather than in the middle of the house (2 story) where my patch panel is. I am an ex sparky so trust me when I say apart from cutting up the floor boards there was no way to do this. However apart from 1 hole we had to make in the gib in the shed the job is acceptable and far better than the quick slap it in we were initially offered.

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