Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17
628 posts

Ultimate Geek
Inactive user


  # 2121348 7-Nov-2018 10:03
Send private message quote this post

sparkz25:

 

any one else having simalar issues? i have had no tests since oct the 2nd, pretty much when i switched isp

 

 

Mine works fine since changing ISPs, about two weeks ago. I contacted them to let them know about the change for their records.


93 posts

Master Geek


  # 2127640 16-Nov-2018 01:14
Send private message quote this post

So, my SamKnows box has been spewing utterly meaningless data since the day I plugged it in and the SamKnows team, after initially acknowledging my tech request have been silent for weeks now.  I suspect I just got a faulty box.

 

Wondering if I should unplug it?  It's no skin off my nose either way, but the data it is collecting is so off base, I can't see how it can possibly be of any use for the cause.  I know the data is bad, so it's almost irresponsible of me to let it feed junk data into the survey.  Right?

 

I'm thinking I will disconnect it and contact them to see if they want me to send it back.


 
 
 
 


1 post

Wannabe Geek


  # 2128568 17-Nov-2018 17:21
Send private message quote this post

My issue is that the box seems to keep killing my Orcon NF18ACV on a daily (or more) basis, requiring a reboot of the Orcon box. Unplugged the Samknows box for a week and no problems. Now just reconnected it so I will see what happens...


4151 posts

Uber Geek

Trusted

  # 2128571 17-Nov-2018 17:24
One person supports this post
Send private message quote this post

johnholley:

 

My issue is that the box seems to keep killing my Orcon NF18ACV on a daily (or more) basis, requiring a reboot of the Orcon box. Unplugged the Samknows box for a week and no problems. Now just reconnected it so I will see what happens...

 

 

That's interesting - you're the second person I have heard from that believes the Samknows box is killing their router (and the seconf differnt type of router).. I'd be interested to know if you can reliably reproduce the problem - I am meeting with the Samknows tech people on Tuesday.

 

CHeers - N

 

 





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


'That VDSL Cat'
10602 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2128583 17-Nov-2018 18:11
Send private message quote this post

At a guess, it's possibly filling the nat table?





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


25 posts

Geek


  # 2146104 16-Dec-2018 13:26
Send private message quote this post

This is what my Whitebox shows for my Spark Fibre MAX Naked Broadband - Unlimited GB connection.

 

Look right?

 


4151 posts

Uber Geek

Trusted

  # 2146112 16-Dec-2018 13:55
One person supports this post
Send private message quote this post

ABPH011:

 

This is what my Whitebox shows for my Spark Fibre MAX Naked Broadband - Unlimited GB connection.

 

Look right?

 

 

 

Nope, looks terrible, but there's not enough information provided to give anything but an unqualified reaction that may be 100% wrong.

 

N

 

 





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


 
 
 
 


'That VDSL Cat'
10602 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2146155 16-Dec-2018 16:00
Send private message quote this post

Talkiet:

 

ABPH011:

 

This is what my Whitebox shows for my Spark Fibre MAX Naked Broadband - Unlimited GB connection.

 

Look right?

 

 

Nope, looks terrible, but there's not enough information provided to give anything but an unqualified reaction that may be 100% wrong.

 

N

 

 

 

 

to be clear, Neil is saying that doesn't give enough detail to say your connection is performing poorly and should have a fault raised.

 

Read back in this thread to see the many reasons why these results aren't really great measurements at this stage.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


634 posts

Ultimate Geek


  # 2146257 16-Dec-2018 20:28
Send private message quote this post

We just ask people to measure and report via https://breitbandmessung.de/ or https://www.wieistmeineip.de/speedtest/ (sorry, in german only) to get a quite reasonable overview. Simple. Sam doesn't need to know and Simon doesn't need to say anything.





No backup, no pity. Anyway, RAID isn't one.


'That VDSL Cat'
10602 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2146258 16-Dec-2018 20:36
Send private message quote this post

Tinkerisk:

 

We just ask people to measure and report via https://breitbandmessung.de/ or https://www.wieistmeineip.de/speedtest/ (sorry, in german only) to get a quite reasonable overview. Simple. Sam doesn't need to know and Simon doesn't need to say anything.

 

 

Those are both normal speedtest sites by the looks of it.

 

no different to saying a user should test on speedtest.net or fast.com

 

 

 

 

 

often providers will direct users to use their custom url for speedtest.net just to ensure it's nothing on the serving network that's dodgy, There is no real gain to a provider doing things to the path to artifically increase speed.

 

 

 

What samknows is about is, being a third party toolset that shouldn't be influenced to provide an enriched detail about the connection.

 

Unfortunately sam still has a bit of work to do with both their own setup and providers to ensure the test data is quantive and valid.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


634 posts

Ultimate Geek


  # 2146262 16-Dec-2018 20:42
Send private message quote this post

hio77:

 

Tinkerisk:

 

We just ask people to measure and report via https://breitbandmessung.de/ or https://www.wieistmeineip.de/speedtest/ (sorry, in german only) to get a quite reasonable overview. Simple. Sam doesn't need to know and Simon doesn't need to say anything.

 

 

Those are both normal speedtest sites by the looks of it.

 

no different to saying a user should test on speedtest.net or fast.com

 

 

Nope. The first one is from the governmental regulation authority. Depending of those official tests, you can cancel your contract/plan with the relevant ISP levered by those numbers. Quite different, isn't it? ;-)





No backup, no pity. Anyway, RAID isn't one.


25 posts

Geek


  # 2146650 17-Dec-2018 19:12
One person supports this post
Send private message quote this post

" you can cancel your contract/plan with the relevant ISP levered by those numbers."

 

That means people are held to account.....

 

Too black and white that to work here - how long has TrueNET been off and SAMMightKnows still flopping about "will be up soon". Mid Oct I think was the first promise I saw....

 

I have been paying for fiber MAX for 18 months +  and I never picked up I am getting less than 200Mb... That's me being the schmuck, but wonder how many sucker they catch like this.


4151 posts

Uber Geek

Trusted

  # 2146749 17-Dec-2018 23:24
3 people support this post
Send private message quote this post

ABPH011:

 

" you can cancel your contract/plan with the relevant ISP levered by those numbers."

 

That means people are held to account.....

 

Too black and white that to work here - how long has TrueNET been off and SAMMightKnows still flopping about "will be up soon". Mid Oct I think was the first promise I saw....

 

I have been paying for fiber MAX for 18 months +  and I never picked up I am getting less than 200Mb... That's me being the schmuck, but wonder how many sucker they catch like this.

 

 

95% of those "suckers" problems are due to issues with their computers or network. NOT the ISP network or the ISP provided router. It's probably higher than 95% but I couldn't confidently say 99% as I am aware of 2-3 instances where a Fibre Max problem has been traced to an ISP or LFC issue.

 

Cheers - N

 

 





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


Mr Snotty
8760 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 2146785 17-Dec-2018 23:53
Send private message quote this post

Talkiet:

 

95% of those "suckers" problems are due to issues with their computers or network. NOT the ISP network or the ISP provided router. It's probably higher than 95% but I couldn't confidently say 99% as I am aware of 2-3 instances where a Fibre Max problem has been traced to an ISP or LFC issue.

 

@Talkiet Not attempting to troll or anything (given my history with this) but has the peering been sorted to the testing servers in NZ from Spark yet? Could this be the reason for his results?

 

Reason I am saying this is because my SamKnows box averages 930Mbit on the NZ test. @ABPH011 you're also showing the combined test here which will average all the tests it does, please do the following:

 

Click to see full size

 

If it is still looking crap then perhaps start up a new thread with your router model and all the information you can if you'd like somebody here to assist.





4151 posts

Uber Geek

Trusted

  # 2146786 18-Dec-2018 00:02
2 people support this post
Send private message quote this post

I'm unable to make a comment about when we might make improvements to various networks - those decisions are driven by a combination of many factors - cost, improvement to actual user experience, perception, as well as opportunity cost for other improvements.

 

That said, yes something's happening. No I am not going to give a timeframe. It might have something to do with the results APBH011 is seeing, but despite the vastly more professional approach taken to testing by Samknows than previous test companies in NZ, it's not a suitable set of metrics to use to try and determine if an individual connection is playing up. Samknows and and Comcom explicitly state that they will only report statistically significant results.

 

Cheers - N

 

 





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


1 | ... | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26


The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57


Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43


Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20


Toyota and Preferred Networks to develop service robots
Posted 8-Aug-2019 20:11


Vodafone introduces new Vodafone TV device
Posted 7-Aug-2019 17:16


Intel announces next-generation Intel Xeon Scalable processors with up to 56 cores
Posted 7-Aug-2019 15:41


Nokia 2.2 released in New Zealand
Posted 5-Aug-2019 19:38


2degrees celebrating ten years
Posted 5-Aug-2019 05:00


Sure Petcare launches SureFeed microchip pet feeder
Posted 2-Aug-2019 17:00


Symantec Threat Intelligence: revival and rise of email extortion scams
Posted 2-Aug-2019 16:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.